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Barracuda Intronis Backup pros and cons

Vendor: Barracuda Networks

4.2 out of 5

25 reviews
94% willing to recommend

Pros & Cons summary

Barracuda Intronis Backup offers simple installation and user-friendly operation with effective functionality. It features high scalability and reliable performance, securing data with advanced protection against threats. Support is responsive, enhancing satisfaction, while PhishLine aids in phishing attack training. However, backup speed is slower than Avamar, technical support lacks communication, integration with third-party applications is limited, pricing is high, and search features need improvement for usability.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Barracuda Intronis Backup offers simple installation and immediate, scalable protection for data.

Support from Barracuda is prompt and readily available, enhancing customer satisfaction.

Barracuda Intronis Backup includes advanced threat protection, particularly in email security, moving risky emails to a sandbox area.

The PhishLine feature provides phishing attack training to help users identify and safeguard against phishing threats.

Barracuda Intronis Backup performs efficiently in data compression and storage, significantly extending storage capacity usage.

CONS

Barracuda Intronis Backup speed is slow compared to other systems like Avamar and Data Domain.

It lacks fine-grained backup capabilities for individual users and features like CIFS support.

The technical support is poor, with customers not informed about ongoing issues.

It does not support backup for Sun Micro systems and has limited control when managed physically.

Pricing is high, and the tool is not user-friendly with compatibility issues.

Barracuda Intronis Backup Pros review quotes

ICT manager at Oosterhof Holman

Jun 10, 2024

The product is easy to use.

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Systems Administrator at a educational organization with 1,001-5,000 employees

Jun 12, 2022

It's a one-stop shop, meaning we just program and schedule the backups, decide what is being backed up, and then it automatically replicates and deduplicates.

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Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees

Apr 22, 2022

Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick.

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Barracuda Intronis Backup

Free Report: Barracuda Intronis Backup Reviews and More

Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

CK

Head of ICT Department at Dr. Nassau College

Nov 4, 2021

The backup feature is most valuable. That's why we took it.

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reviewer1199337

Director of IT at a government with 51-200 employees

May 7, 2021

Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good.

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JL

Juan Larragueta

General Manager at Antea Consulting

Nov 30, 2020

It is very stable, and I'm very happy with this solution.

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CJ

Cris Jovellanos

Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.

Dec 28, 2023

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

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Jean MauriceProsper

Chief Executive Officer at Nettobe Group

Apr 20, 2023

I have found the product's LiveBoot feature to be most valuable.

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NT

Operations Manager at Cybernaptics

Oct 12, 2022

The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore.

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reviewer1710819

President and CEO at a government with 51-200 employees

Apr 29, 2022

The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down.

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Barracuda Intronis Backup Cons review quotes

ICT manager at Oosterhof Holman

Jun 10, 2024

The search features must be improved.

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Systems Administrator at a educational organization with 1,001-5,000 employees

Jun 12, 2022

We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end.

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Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees

Apr 22, 2022

Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging.

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Barracuda Intronis Backup

Free Report: Barracuda Intronis Backup Reviews and More

Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

893,244 professionals have used our research since 2012.

CK

Head of ICT Department at Dr. Nassau College

Nov 4, 2021

Its speed can be a bit improved, and of course, its pricing can go a lot cheaper.

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reviewer1199337

Director of IT at a government with 51-200 employees

May 7, 2021

The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.

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JL

Juan Larragueta

General Manager at Antea Consulting

Nov 30, 2020

Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue.

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CJ

Cris Jovellanos

Co-Owner at Xtreme Works, Inc.Xtreme Works, Inc.

Dec 28, 2023

The solution is pretty expensive. This is the usual customer complaint.

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Jean MauriceProsper

Chief Executive Officer at Nettobe Group

Apr 20, 2023

The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based.

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NT

Operations Manager at Cybernaptics

Oct 12, 2022

The solution depends on your connectivity, so it is essential to have a proper connection to the cloud.

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reviewer1710819

President and CEO at a government with 51-200 employees

Apr 29, 2022

This solution could be improved with offering lower prices at scale.

Read full review

Show 10 more reviews (out of 25)

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Product Categories

Product Categories

Deduplication Software

Popular Comparisons

Popular Comparisons

NinjaOne vs Barracuda Intronis Backup

Dell PowerProtect Data Domain vs Barracuda Intronis Backup

NetApp FAS Series vs Barracuda Intronis Backup

Dell Avamar vs Barracuda Intronis Backup

N-able Cove Data Protection vs Barracuda Intronis Backup

MSP360 Backup vs Barracuda Intronis Backup

Veritas NetBackup Appliance vs Barracuda Intronis Backup

NetApp AltaVault vs Barracuda Intronis Backup

CloudAlly vs Barracuda Intronis Backup

See all alternatives

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