Barracuda Intronis Backup vs NinjaOne comparison

Barracuda Intronis Backup

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Executive SummaryUpdated on Jan 12, 2025

Barracuda Intronis Backup and NinjaOne compete in the backup and management software category. Based on features and ease of use, Barracuda Intronis Backup appears to have an upper hand due to its intuitive interface and fast recovery capabilities, though NinjaOne shines with its strong monitoring and remote management.

Features: Barracuda Intronis Backup stands out for its intuitive interface, Live Boot feature for quick recovery, and advanced threat protection. It offers granular data restoration that ensures ease of use and reliability. NinjaOne is recognized for its strong monitoring capabilities, the ease of scheduling tasks, and automation features. Its integration with third-party applications enhances its value, particularly for remote access and device management.

Room for Improvement: Barracuda Intronis Backup could benefit from enhanced speed and better integration with third-party applications. There is a desire for improved cloud support and deduplication functionalities. NinjaOne needs to improve its reporting and ticketing system customization. Users also seek better UI design and pricing adjustments, along with enhancements in mobile app capabilities and patch management.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers a versatile deployment range from hybrid cloud to on-premises solutions, with robust technical support. NinjaOne provides similar deployment flexibility, and their support is rated excellent with quick ticket resolution. Barracuda's onsite hardware integration gives it an advantage in some scenarios.

Pricing and ROI: Barracuda Intronis Backup features a competitive pricing model, offering significant ROI through cost savings and included cloud storage. It has a straightforward pricing structure that does not charge per user or device. NinjaOne operates on a subscription model that, while considered reasonable, is sometimes perceived as expensive. However, its collaboration with TeamViewer enhances its value. Both deliver ROI, but Barracuda's consistent cost structure gives it a compelling long-term value.

To learn more, read our detailed Barracuda Intronis Backup vs. NinjaOne Report (Updated: March 2025).

Barracuda Intronis Backup vs. NinjaOne

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

NinjaOne

Ranking in MSP Backup

4th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), Unified Endpoint Management (UEM) (8th)

Mindshare comparison

As of April 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.5%, up from 3.8% compared to the previous year. The mindshare of NinjaOne is 12.8%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We perform backup drills to test the functionality, and we don't have any problems."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"It is very stable, and I'm very happy with this solution."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"The scalability of the product is fine."

More Barracuda Intronis Backup pros

"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."

"The software's automation tools have solved critical deployment problems for small businesses."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"It just works as advertised and serves the purpose for which we got it."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"NinjaOne is a great product. It is working and it is always developing."

"The most important aspect of this tool is the security it provides our company."

More NinjaOne pros

Cons

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"Barracuda Backup could use some more integration."

"I would like to see a way to increase space."

"Compared to Avamar and Data Domain (our other systems), the backup speed is slow."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

More Barracuda Intronis Backup cons

"NinjaOne's pricing and user interface needs improvement."

"The NinjaOne distribution server is highly dependent on an active directory."

"I want NinjaOne to improve the reports."

"The ticketing system in NinjaOne is not the best."

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."

More NinjaOne cons

Pricing and Cost Advice

"Its pricing is very reasonable, but it can be reduced."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"The tool's pricing is reasonable."

"What I like best about Barracuda Backup is the licensing model."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"They're on par with their competitors."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

More Barracuda Intronis Backup pricing and cost advice

"Its pricing is great."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"NinjaRMM uses a subscription model."

"The pricing is reasonable and cheaper than ConnectWise."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"We currently pay $1.20 per device on a monthly basis."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

More NinjaOne pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Financial Services Firm

15%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

16%

Retailer

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

What needs improvement with NinjaOne?

The network monitoring needs to be improved.

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Product Reports

Barracuda Intronis Backup

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Also Known As

Barracuda Backup

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Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

Status Pros, Mitchell and Company

Barracuda Intronis Backup vs. NinjaOne