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Barracuda SecureEdge vs Cisco Duo comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Implementing iboss boosted efficiency and security, offering high ROI despite increased per-device fees, through enhanced productivity and reduced VPN dependency.
Sentiment score
7.5
Barracuda SecureEdge delivers ROI by reducing costs, streamlining management, and enhancing security with easy setup and centralized controls.
Sentiment score
5.9
Cisco Duo enhances security, lowers costs, boosts productivity, and improves compliance with multifactor authentication and streamlined processes.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
Considering the security features and centralized management capability it provides, we feel it offers good value for the investment.
network security engineer at a outsourcing company with 11-50 employees
It has enhanced visibility into user activity and helped enforce consistent security policies across different locations.
Senior Technical Support Executive at digital track
I estimate that routing network administration and policy management activities require roughly 30 to 40% less effort than before, allowing our team to focus on higher priority projects rather than day-to-day maintenance.
Network engineer at a outsourcing company with 11-50 employees
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
Director at a tech vendor with 10,001+ employees
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Manager, Data Center at a real estate/law firm with 11-50 employees
 

Customer Service

Sentiment score
7.6
Iboss support is praised for responsiveness and knowledge but faces challenges with response times and communication during outages.
Sentiment score
6.7
Barracuda SecureEdge's customer service is efficient, knowledgeable, and responsive, consistently resolving user queries quickly with high satisfaction.
Sentiment score
6.8
Cisco Duo's support is praised for reliability and knowledge, but improvements in response times for complex issues are desired.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
The support team for Barracuda SecureEdge is responsive, knowledgeable, and helpful when troubleshooting issues.
network security engineer at a outsourcing company with 11-50 employees
The engineers have been able to provide useful guidance during troubleshooting and implementation activities.
Network engineer at a outsourcing company with 11-50 employees
The ticketing system is very efficient, and they provide support promptly.
OT Cybersecurity Analyst at a government with 10,001+ employees
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
 

Scalability Issues

Sentiment score
7.2
iboss offers scalable, containerized cloud architecture, efficiently expanding resources and swiftly resolving performance issues during traffic spikes.
Sentiment score
6.7
Barracuda SecureEdge offers scalable, cloud-based management, enabling effortless expansion and administration for growing companies with minimal effort.
Sentiment score
7.3
Cisco Duo offers scalable, cloud-based solutions with flexible licensing, seamlessly accommodating global organizational growth and diverse user needs.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
The centralized management platform makes it easy to manage growth without significantly increasing administrative effort.
network security engineer at a outsourcing company with 11-50 employees
The centralized cloud management makes it easy to support additional users, locations and security requirements.
Network engineer at a outsourcing company with 11-50 employees
Barracuda SecureEdge has good scalability because it is a cloud-based solution.
Security Practitioner at a tech vendor with 10,001+ employees
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
Cisco Duo is scalable for organizational growth.
Technical Consultant at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
iboss is praised for stability, quick support, and reliability despite occasional minor challenges or growth-related fluctuations.
Sentiment score
8.4
Barracuda SecureEdge is stable and reliable, performing consistently for security management and remote access without major issues.
Sentiment score
8.2
Cisco Duo is reliable and stable, with minimal downtime, proactive notifications, and quick resolution of minor issues.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
The platform has provided consistent performance for both security management and remote connectivity.
network security engineer at a outsourcing company with 11-50 employees
It has improved consistent performance for security connectivity and remote access.
Network engineer at a outsourcing company with 11-50 employees
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I did not notice any downtime or crashes with Cisco Duo.
CTO at Red IT Solutions
 

Room For Improvement

Concerns include pricing, agent reliability, security, integration complexities, slow reporting, limited cloud integration, and improved support and presentations.
Barracuda SecureEdge needs upgrades in reporting, integration, interface, and security features for enhanced enterprise functionality and efficiency.
Cisco Duo users seek intuitive setup, better integration, MFA customization, improved analytics, cost reduction, faster authentication, and enhanced compatibility.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
If Barracuda's security team could provide some use cases on how to secure the remote access of contractors and remote users who are facilitating utilities like energy sectors and water treatment plants, it would give a very good edge to Barracuda's security team.
OT Cybersecurity Analyst at a government with 10,001+ employees
Compared to leading SASE vendors, Barracuda SecureEdge is still evolving and lacks some advanced features and integration depth that may require evaluating for large and global enterprises.
Security Practitioner at a tech vendor with 10,001+ employees
One area where I believe the product could be enhanced is in reporting and analytics, with more customizable dashboards and deeper insight for security and performance monitoring.
network security engineer at a outsourcing company with 11-50 employees
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Network Engineer at a university with 10,001+ employees
 

Setup Cost

Iboss offers competitive, transparent pricing and simplicity, but costs may increase with usage compared to ZScaler and Check Point.
Cisco Duo's pricing is seen as both affordable and costly, with flexible licensing and strong security benefits for enterprises.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
My experience with the pricing, setup cost, and licensing for Barracuda SecureEdge has been good, as our director dealt with it, and we received a good package with our current system because we were also using Barracuda cloud backup.
Infrastructure & Support Senior Specialist at a retailer with 51-200 employees
My experience with pricing, setup cost, and licensing is acceptable.
Security Practitioner at a tech vendor with 10,001+ employees
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
 

Valuable Features

iboss excels with cloud-native security features, centralized management, zero trust access, and reliable, seamless integration for enhanced efficiency.
Barracuda SecureEdge provides integrated security features enhancing operational efficiency and connectivity with intuitive management and advanced threat detection.
Cisco Duo offers robust security features and user-friendly integration, enhancing IT environments with ease of use and visibility.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The best features that Barracuda SecureEdge offers, in my experience, start with a Secure Web Gateway for internet traffic protection, Zero Trust Network Access, SD-WAN integration, Firewall as a Service, centralized policy and management, remote user security, work-from-home capabilities, branch connectivities plus cloud security, and application-level access control.
Security Practitioner at a tech vendor with 10,001+ employees
It simplified policy management, reduced the time spent on administration and gave us better visibility across all locations.
Network engineer at a outsourcing company with 11-50 employees
The best features Barracuda SecureEdge offers are its centralized cloud-based management, secure remote access capabilities, and ease of deployment.
network security engineer at a outsourcing company with 11-50 employees
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), Secure Access Service Edge (SASE) (6th)
Barracuda SecureEdge
Ranking in ZTNA as a Service
14th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
Cloud Access Security Brokers (CASB) (14th), Secure Access Service Edge (SASE) (13th)
Cisco Duo
Ranking in ZTNA as a Service
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
160
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (2nd), Access Management (5th), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
 

Mindshare comparison

As of September 2026, in the ZTNA as a Service category, the mindshare of iboss is 3.6%, up from 2.3% compared to the previous year. The mindshare of Barracuda SecureEdge is 1.5%, up from 0.7% compared to the previous year. The mindshare of Cisco Duo is 2.6%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service Mindshare Distribution
ProductMindshare (%)
Cisco Duo2.6%
iboss3.6%
Barracuda SecureEdge1.5%
Other92.3%
ZTNA as a Service
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Esther Sultaana - PeerSpot reviewer
Storage Consultant Storage at Hewlett Packard Enterprise
Centralized security has protected global cloud access and now simplifies rapid office onboarding
I cannot think of anything off the top of my head for improving Barracuda SecureEdge; it just needs some fine-tuning. In my experience working with it, it has features that deal with cyber threats and unintentional cyber threats with the sandboxing to prevent users from possibly clicking on suspicious links, and single pane management gives you your centralized dashboard to manage security rules and review threats while tracking network performance on a global scale. The only small improvement I can think of for Barracuda SecureEdge is if it were free, but that is more of a joke. I really do appreciate the product, and at the moment, I cannot think of anything that I have a complaint about. I cannot think of any improvements needed for Barracuda SecureEdge; the upgrades or rather additions they made were really solid, showing they are on top of it, which further impresses me about Barracuda, as they address emerging needs in the cyber world effectively.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
7%
Outsourcing Company
19%
Retailer
14%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Large Enterprise5
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise26
Large Enterprise80
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Barracuda SecureEdge?
I'm not directly involved in the purchasing decision, so I cannot comment on exact pricing figures. However, from an ...
What needs improvement with Barracuda SecureEdge?
I cannot think of anything off the top of my head for improving Barracuda SecureEdge; it just needs some fine-tuning....
What is your primary use case for Barracuda SecureEdge?
My main use case for Barracuda SecureEdge is for Microsoft 365, as it secures user access to applications like Salesf...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding Cisco Duo's affordability for the Ukrainian market, I think it is affordable. It depends on an installation...
What needs improvement with Duo Security?
Cisco Duo is a fully cloud-based solution. It would be beneficial if Cisco provided a fully on-premise solution. I ha...
 

Also Known As

iBoss Cloud Platform
Barracuda CloudGen Access
Duo Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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Find out what your peers are saying about Barracuda SecureEdge vs. Cisco Duo and other solutions. Updated: September 2026.
913,654 professionals have used our research since 2012.