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BIC Platform vs IBM Blueworks Live comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Design
21st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (36th)
IBM Blueworks Live
Ranking in Business Process Design
10th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Design category, the mindshare of BIC Platform is 2.0%, up from 1.7% compared to the previous year. The mindshare of IBM Blueworks Live is 2.7%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
IBM Blueworks Live2.7%
BIC Platform2.0%
Other95.3%
Business Process Design
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Has supported automation efforts while limited use suggests need for wider implementation
We use an on-premises solution, and being a financial institution regulated by a governance body, most of our solutions are on-premises. Most scenarios involve use cases where human intervention is needed, and we take these use cases from human resources to automated processes. I do not use the process mapping feature in IBM Blueworks Live much since my involvement is to grasp the requirement. I generally use it on a high level. At the moment, IBM Blueworks Live is for preliminary documents only. I have not used the analytics feature in IBM Blueworks Live because I have not had the opportunity to explore it, as my usage is at a preliminary or basic level. I am satisfied with document and process automation overall, and it is a very good tool. I do not see many areas for improvement for IBM Blueworks Live because I do not see it in detail since it is a cloud-based solution. I am satisfied with integration in IBM Blueworks Live since it is primarily a different architecture, and the cloud approach is definitely far different from on-premises mechanisms, so there is generally no connectivity and no collaboration. The procurement for IBM Blueworks Live is not handled by me, so I did not buy it directly from IBM or through a marketplace. I believe IBM Blueworks Live might be on a hybrid cloud, but since I have not utilized it that way, I cannot comment. I rate the overall solution as a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"The central dictionary is a valuable feature."
"I'm in awe of what the software can do."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."
"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."
"IBM Blueworks Live is cloud-based and provides easy access to all your processes in one place."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
 

Cons

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"One thing they could improve is the manual."
"The solution could improve its connectivity to other systems."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"I would like to see integration with ERP systems. This would help us to simulate the process and see where the problems are. Though IBM Blueworks Live is a good tool for documenting, it is not good for simulating."
"Since you require a license per user to access the information it would be nice to have the ability to print the information out in large font for review."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
 

Pricing and Cost Advice

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
"They have a free subscription model that gives a lot of power to the users."
"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."
"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."
"The solution is not very expensive."
"The solution is very, very cost-effective."
"We are seeing ROI from this solution. The solution has saved us time."
"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."
"Making it less expensive would be good."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
11%
University
6%
Financial Services Firm
15%
Manufacturing Company
8%
Computer Software Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for IBM Blueworks Live?
I do not have exposure to IBM Blueworks Live pricing since this is managed by other personnel who handle the financial aspects of licenses.
What needs improvement with IBM Blueworks Live?
I do not use Security Identity Governance and Intelligence, as it is not implemented here. I would prefer an on-premises solution for IBM Blueworks Live, and this could be a recommendation. Regardi...
What is your primary use case for IBM Blueworks Live?
IBM Blueworks Live and security management are my primary products within the IBM suite. I particularly work on automation-related items, so most of my automation work lies with IBM, and I oversee ...
 

Also Known As

BIC Cloud BPM, BIC Platform
IBM Lombardi Blueprint
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Find out what your peers are saying about BIC Platform vs. IBM Blueworks Live and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.