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BigFix vs Ivanti Neurons Patch for Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
7th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (34th), Unified Endpoint Management (UEM) (9th)
Ivanti Neurons Patch for In...
Ranking in Patch Management
17th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Patch Management category, the mindshare of BigFix is 4.4%, down from 10.6% compared to the previous year. The mindshare of Ivanti Neurons Patch for Intune is 2.4%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
BigFix4.4%
Ivanti Neurons Patch for Intune2.4%
Other93.2%
Patch Management
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
PA
IT Administrator at FPT Software Strategic Unit no 17
Keeping servers updated while encountering documentation issues and time zone delays in support
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing. Sometimes I had to uninstall, reinstall, or engage technical support, which took a lot of time. It would be helpful if the documentation could easily help us fix bugs on our own.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"It covers multiple operating systems and helps with patch management."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"It has plugins development options, which are great."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"The solution is a good product and I have heard that the interface is more friendly than that of Windows."
"We can set a maintenance window and push the patch."
"Both in terms of features and operations, this is a good solution."
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually."
"The most valuable features are device management and support for upgrading applications."
"Ivanti Patch's most valuable features are the patch module and the package distribution."
"The technical support from Ivanti is good."
"We use the solution for security patching of Windows devices."
 

Cons

"The deployment has room for improvement and can be more streamlined."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"I would like to see SDK for Web UI included in the next release."
"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"It could use better integration with Hypervisor products like VMware."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti."
"The product's support and configuration need to improve. It needs to be more scalable."
"In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite confusing."
"I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high."
"It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location."
"Ivanti Patch could be improved with better integration with other cloud solutions."
"Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."
"I would like to have better support for the application."
 

Pricing and Cost Advice

"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of the solution is high. There are not any additional fees from the standard license."
"The license is subscription-based."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The solution is expensive compared to other products."
"The license can get expensive if you have a lot of nodes."
"For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
"While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
"The solution is affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
Computer Software Company
17%
Government
9%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What needs improvement with Ivanti Patch for Windows?
In terms of improvement, I would recommend better documentation. During the time I used it, there were issues with up-to-date patching, and the documentation around those specific errors was quite ...
What advice do you have for others considering Ivanti Patch for Windows?
The only downside I found regarding technical support was the time zone difference. Since we are two hours behind, we occasionally had to wait until the next morning for assistance. I would rate th...
What is your primary use case for Ivanti Patch for Windows?
The primary use case of Ivanti Neurons Patch for Intune ( /products/ivanti-neurons-patch-for-intune-reviews ) was primarily for updating all servers, ensuring that both main servers and production ...
 

Also Known As

Tivoli Endpoint Manager
Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Presbyterian Church
Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: December 2025.
881,733 professionals have used our research since 2012.