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BigPanda vs FortiMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
28th
Ranking in IT Alerting and Incident Management
9th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
AIOps (12th)
FortiMonitor
Ranking in IT Infrastructure Monitoring
24th
Ranking in IT Alerting and Incident Management
13th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (22nd), Digital Experience Monitoring (DEM) (8th)
 

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 1.0% compared to the previous year. The mindshare of FortiMonitor is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
FortiMonitor0.7%
BigPanda0.6%
Other98.7%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigPanda integrates well with other solutions, such as WatchGuard,"
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Overall, I rate BigPanda as a nine out of ten."
"The solution is user-friendly and has good performance and certification."
"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."
"If you're looking for a SaaS which truly believes in software as a service, BigPanda is definitely the solution to go for."
"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."
"The main thing that we like about BigPanda is the user interface."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"The product's initial setup phase is easy."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"Fortinet's customer support is very good."
 

Cons

"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The solutions were quite useful but not completely stable."
"BigPanda attempts a little of everything and fails at most."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"The cost of this product is too high compared to New Relic."
"Lacks sufficient dashboard features."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"There are no AI features in FortiMonitor, which might be an area for enhancement."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"FortiMonitor's price is very high."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"There are additional costs needed for certain functionality, such as scalability."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
7%
Retailer
6%
Computer Software Company
9%
Healthcare Company
8%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
 

Comparisons

 

Also Known As

No data available
Panopta
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about BigPanda vs. FortiMonitor and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.