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Bitdefender GravityZone Extended Detection and Response (XDR) vs ESET EDR/XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone Ext...
Ranking in Endpoint Detection and Response (EDR)
31st
Ranking in Extended Detection and Response (XDR)
27th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Detection and Response (NDR) (13th)
ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
29th
Ranking in Extended Detection and Response (XDR)
21st
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (20th)
 

Mindshare comparison

As of August 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 3.8% compared to the previous year. The mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.8%, up from 0.3% compared to the previous year. The mindshare of ESET EDR/XDR is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.7%
ESET EDR/XDR1.1%
Bitdefender GravityZone Extended Detection and Response (XDR)0.8%
Other94.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2165952 - PeerSpot reviewer
Company Advisor
Automated protection has reduced our management time and keeps all client environments consistently secure
Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The user interface of the solution is sophisticated and straightforward."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"The tool is designed to scale for large enterprises and handle large volumes of data."
"Palo Alto is the core of the security infrastructure in the environment."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"We are using Bitdefender GravityZone Ultra Plus for the threat protection and security of our network."
"Bitdefender GravityZone Ultra Plus is highly stable."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"The product is easy to use."
"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."
"We moved from Sophos antivirus to Bitdefender GravityZone Extended Detection and Response (XDR), and ever since then, we've been very happy with the product."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"The solution is easy to use."
 

Cons

"Dashboards do not allow everyone to see what's happening."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"Managing the product should be easier."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"We would also like to have advanced tech protection and email scanning."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"Adding a feature like Data Loss Prevention would be beneficial."
"The solution must improve its management features."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."
"Detection and response is a disadvantage that could be improved."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
"The solution could improve how it scours each website."
 

Pricing and Cost Advice

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The cost depends on your chosen license type, like Pro or other licenses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Comms Service Provider
13%
Construction Company
12%
Outsourcing Company
9%
Manufacturing Company
8%
Comms Service Provider
14%
Financial Services Firm
14%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business6
Large Enterprise1
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?
The pricing and licensing of Bitdefender GravityZone Extended Detection and Response (XDR) is reasonable. We moved fr...
What needs improvement with Bitdefender GravityZone Ultra Plus?
Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting i...
What is your primary use case for Bitdefender GravityZone Ultra Plus?
Our customers typically use Bitdefender GravityZone Extended Detection and Response (XDR) primarily as an antivirus s...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
GravityZone Ultra Plus
ESET Secure Authentication
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Mitsubishi Motors, Canon
Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET EDR/XDR and other solutions. Updated: June 2026.
908,858 professionals have used our research since 2012.