Bitdefender GravityZone Extended Detection and Response (XDR) vs ESET PROTECT Enterprise comparison

Bitdefender and ESET are both solutions in the Extended Detection and Response (XDR) category. Bitdefender is ranked #29 with an average rating of 8.3, while ESET is ranked #20 with an average rating of 8.4. Bitdefender holds a 0.9% mindshare in XDR, compared to ESET’s 1.2% mindshare. Additionally, 85% of Bitdefender users are willing to recommend the solution, compared to 100% of ESET users who would recommend it.

Bitdefender GravityZone Ext...

Read 8 Bitdefender GravityZone Extended Detection and Response (XDR) reviews

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607 Comparison Views

85% willing to recommend

ESET PROTECT Enterprise

Read 16 ESET PROTECT Enterprise reviews

2,129 Views
788 Comparison Views

100% willing to recommend

Bitdefender GravityZone Ext...

ESET PROTECT Enterprise

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Executive SummaryUpdated on Oct 8, 2024

ESET PROTECT Enterprise and Bitdefender GravityZone Extended Detection and Response (XDR) compete in the cybersecurity solutions category. Bitdefender XDR often has the upper hand due to its robust features and perceived long-term value.

Features: ESET PROTECT Enterprise offers effective endpoint protection, intuitive management tools, and competitive pricing with satisfactory ROI. Bitdefender GravityZone XDR provides comprehensive threat detection, advanced analytics, and extensive security features, making it more favored for robust functionality.

Room for Improvement: ESET can enhance its reporting capabilities, integration flexibility, and ease of navigation. Bitdefender XDR could simplify configuration options, enhance user interface, and improve initial setup guidance.

Ease of Deployment and Customer Service: ESET PROTECT Enterprise is straightforward to deploy and offers reliable customer service. Bitdefender XDR deployment requires more technical expertise, but it is supported by responsive customer support, valued for its assistance during complex setups.

Pricing and ROI: ESET PROTECT Enterprise has a more budget-friendly initial setup with satisfactory ROI. Bitdefender XDR has higher upfront costs but promises excellent ROI through advanced security features, making it appealing for long-term investment.

To learn more, read our detailed Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise Report (Updated: December 2025).

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone Ext...

Ranking in Extended Detection and Response (XDR)

29th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Endpoint Detection and Response (EDR) (38th), Network Detection and Response (NDR) (18th)

ESET PROTECT Enterprise

Ranking in Extended Detection and Response (XDR)

20th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Anti-Malware Tools (10th)

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.9%, up from 0.4% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
ESET PROTECT Enterprise	1.2%
Bitdefender GravityZone Extended Detection and Response (XDR)	0.9%
Other	97.9%

Extended Detection and Response (XDR)

Featured Reviews

reviewer2165952

Company Advisor

Automated protection has reduced our management time and keeps all client environments consistently secure

Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved. It has some reporting in it, but it's a little cumbersome to work with, so the reporting that is there could be improved. The analytics dashboards of Bitdefender GravityZone Extended Detection and Response (XDR) are quite useful, and they are nice in that we can see an overview very quickly and drill down into specific issues or specific clients. The dashboards are quite good, though it would be nice if we had the same with automated reports. It would be much more useful for us to have that via email or having a report. The only downside that we find is that the product is a little bit slow.

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Manikumar David

IT Manager at R K Khanna and Associates

Provides comprehensive monitoring and policy implementation with room for memory optimization

ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We moved from Sophos antivirus to Bitdefender GravityZone Extended Detection and Response (XDR), and ever since then, we've been very happy with the product."

"The threat detection rates are exceptionally good, better than most of the competition."

"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."

"The product is easy to use."

"The best features in the product, as a reseller, are the integrated SOC; integration with a SOC is one of the advantages."

"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."

"The solution has best-in-breed technology and scores very highly on efficacy rates."

"The quarantine computer functionality is very good for me."

More Bitdefender GravityZone Extended Detection and Response (XDR) pros

"ESET PROTECT Enterprise is reliable."

"It is easy to patch, update, and set up scheduled scans."

"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."

"The tech support from ESET is amazing, and I would rate it as ten out of ten."

"The solution is easy to use and install, with good pricing."

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."

"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."

More ESET PROTECT Enterprise pros

Cons

"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."

"Some customers would like additional features that aren't available through the current GravityZone platform."

"Reporting in Bitdefender GravityZone Extended Detection and Response (XDR) could be improved."

"Adding a feature like Data Loss Prevention would be beneficial."

"The solution must improve its management features."

"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."

"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."

"Detection and response is a disadvantage that could be improved."

"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."

"The availability and sustainability could also be improved."

"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."

"Certain updates prompt the computer to restart automatically. Users have complained that it initiates computer restarts during their work without intervention."

"Its automation can be improved."

"I would like to see more features on the reporting side of things."

"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."

"Sometimes, the connection to the machine requires troubleshooting."

More ESET PROTECT Enterprise cons

Pricing and Cost Advice

"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."

"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."

"The product is cost-effective compared to one of its competitors."

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

"ESET PROTECT Enterprise is affordable."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

14%

Educational Organization

University

Comms Service Provider

13%

Computer Software Company

13%

Government

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra Plus?

It's a good price for the solution and for the customer.

See all answers

What needs improvement with Bitdefender GravityZone Ultra Plus?

Detection and response is a disadvantage that could be improved. It could be improved by the technical teams of Bitdefender GravityZone Extended Detection and Response (XDR). I think the detection ...

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What is your primary use case for Bitdefender GravityZone Ultra Plus?

I work as a reseller for Bitdefender GravityZone Extended Detection and Response (XDR). My clients are using the Endpoint Risk Analytics feature. I use Bitdefender GravityZone Extended Detection an...

See all answers

What needs improvement with ESET Protect?

One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...

See all answers

What is your primary use case for ESET Protect?

My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...

See all answers

What advice do you have for others considering ESET Protect?

I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and apply security policies effectively to protect their Windows environments. On a ...

See all answers

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Compared 6% of the time

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Compared 15% of the time

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Compared 12% of the time

CrowdStrike Falcon vs ESET PROTECT Enterprise

Compared 9% of the time

Securepoint Antivirus Pro vs ESET PROTECT Enterprise

Compared 8% of the time

Microsoft Defender for Endpoint vs ESET PROTECT Enterprise

Compared 7% of the time

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Product Reports

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR)

January 2026

Bitdefender GravityZone Extended Detection and Response (XDR) report

Download Bitdefender GravityZone Extended Detection and Response (XDR) product report

Buyer's Guide

ESET PROTECT Enterprise

January 2026

Download ESET PROTECT Enterprise product report

Also Known As

GravityZone Ultra Plus

ESET Protect, ESET File Security

Overview

Bitdefender GravityZone XDR enhances network security via advanced threat detection, offers centralized incident response, and comprehensive endpoint protection. Users value the user-friendly interface, robust analytics, and streamlined management, significantly boosting organizational efficiency and productivity.

Bitdefender

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Cloud-based console with the possibility of an on-premises deployment
Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
Enables full reporting for ESET security solutions
Controls endpoint prevention, detection & response layers across all platforms
Connect anytime, anywhere from your favorite web browser

ESET

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe

Information Not Available

Buyer's Guide

Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise

December 2025

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