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BlackBerry Cylance Cybersecurity vs NetWitness NDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
NetWitness NDR
Ranking in Endpoint Protection Platform (EPP)
49th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Threat Intelligence Platforms (TIP) (34th), Endpoint Detection and Response (EDR) (59th), Security Orchestration Automation and Response (SOAR) (23rd), Network Detection and Response (NDR) (20th), Extended Detection and Response (XDR) (41st)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of NetWitness NDR is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
BlackBerry Cylance Cybersecurity1.6%
NetWitness NDR0.9%
Other93.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It'll not slow down your system when compared to others."
"One thing that I like about Cortex XDR by Palo Alto Networks, it is detecting all the suspicious or malicious binaries, and it has integration with Palo Alto Firewall."
"The initial setup is easy."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"The quick installation would be the most valuable aspect of this solution."
"It provides good insight into the programs, applications, or websites that may need attention."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The stability of the solution is awesome."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"From an administrative overhead point of view, there is a 75% reduction in administrating the solution."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"They have recently updated the features and the most valuable ones are the instant threat response, ease of use, web interface, integration, and easy access. RSA NetWitness Endpoint is very compatible with other solutions and technologies. However, they do not rely on third-party solutions and have most features built-in."
"The solution is stable."
"The stability of the RSA NetWitness Endpoint is very good."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"I would recommend others to use RSA NetWitness Endpoint at this time because they have evolved from an MD to an EDR solution to an XDR solution."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
 

Cons

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"The negative aspect I see is the economic model used by Palo Alto."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"For example, the interface and the Cylance Optics need to be improved a fair bit."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The user interface could be improved, it's very outdated."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"I don't see this solution being very scalable."
"The initial setup requires a high level of skill, then the setup is good and smooth."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"Very costly product."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The price was fine."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The tool's price is moderate."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I think that the price we are paying is good for what it is."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The monthly fee is $55 USD per user."
"It is expensive, but not unreasonable."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"It's not so heavily priced; rather, it's average and decent."
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"It is an expensive product."
"NetWitness Endpoint is less costly than its competitors, but it offers fewer features."
"They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend."
"The pricing is not very economical. It is a quite costly product for India. One thing is that when you purchase it, you have to purchase a module separately."
"The price of the solution depends on the environment. If the environment is large then it will cost more. However, the larger the environment with more endpoints, you will receive an increased discount. If the environment is very small, then you might think it is expensive. It is always better to buy in bulk to receive a discount. The minimum number of assets is usually 500, with discounts on 1000 and 2000."
"We are on a three-year contract to use RSA NetWitness Network."
"I do not have any opinion on the pricing or licensing of the product."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
7%
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
RSA ECAT, NetWitness Network
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
ADP, Ameritas, Partners Healthcare
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. NetWitness NDR and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.