BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry and TrendAI are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #24 with an average rating of 8.2, while TrendAI is ranked #37 with an average rating of 8.3. BlackBerry holds a 1.3% mindshare in EPP, compared to TrendAI’s 0.8% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 87% of TrendAI users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

3,171 Views
2,886 Comparison Views

85% willing to recommend

Trend Micro ServerProtect

Read 18 Trend Micro ServerProtect reviews

2,186 Views
2,120 Comparison Views

87% willing to recommend

BlackBerry Cylance Cybersec...

Trend Micro ServerProtect

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Executive SummaryUpdated on Nov 2, 2025

BlackBerry Cylance and Trend Micro ServerProtect compete in the cybersecurity software category, focusing on endpoint protection. BlackBerry Cylance appears to have the upper hand in AI-driven threat detection, whereas Trend Micro ServerProtect is favored for virtualization and customer support.

Features: BlackBerry Cylance offers AI-driven threat detection with low CPU usage and effective zero-day threat protection utilizing machine learning. This product's centralized dashboard enhances management capabilities. It also features behavioral monitoring and robust endpoint protection. Trend Micro ServerProtect provides strong anti-malware features with virtualization capabilities and cloud-based management. It is known for virtual patching and reliable Data Loss Prevention, reducing false positives in multi-guest virtual environments.

Room for Improvement: BlackBerry Cylance requires better false positive management, improved UI usability, and more comprehensive threat analysis. Users suggest it should enhance analytics and system integration. Trend Micro ServerProtect needs to ease deployment, improve notification systems, and expand integration across platforms. Enhancements in dashboards, reporting features, and technical support responsiveness are needed by BlackBerry Cylance, while Trend Micro ServerProtect should focus on increasing EDR visibility and simplifying policy configurations.

Ease of Deployment and Customer Service: BlackBerry Cylance supports a wide range of deployments, including public, private, and hybrid clouds, which makes it more versatile. However, its customer service receives mixed reviews, often hindered by slow responsiveness. Trend Micro ServerProtect, though covering fewer deployment options, is praised for excellent customer service and consistent support.

Pricing and ROI: BlackBerry Cylance is often viewed as expensive due to endpoint protection costs and additional fees for features like CylanceOPTICS. Despite this, it's considered worth the price for its security performance and ROI. Trend Micro ServerProtect offers flexible, reasonable pricing with features aligning to company needs and budgets. Both solutions provide significant ROI by safeguarding infrastructure and reducing downtime, although Cylance's pricing is perceived as less competitive.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect Report (Updated: December 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

24th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

37th

Average Rating

8.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
BlackBerry Cylance Cybersecurity	1.3%
Trend Micro ServerProtect	0.8%
Other	97.9%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Emmanuel Okoroji

Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees

Advanced server defenses have strengthened threat detection and protected critical infrastructure

From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific rules to achieve particular actions or use cases. We have had instances where a malware is dropped and that malware executes, it is detected, but because the malware has been altered a little bit, either in naming or slight behavior changes, the system is not able to stop it. This is unless you harden the rule to say block anything that appears out of place. My thinking as a security expert is that malware will typically behave outside of the normal operation of the organization. Instead of saying malware behavior based on malware behavior, I would say use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation to identify if it is a malicious file execution or otherwise. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal. They need to work on that area. There is a lot of competition today. When Trend Micro ServerProtect initially came out, they were premium, so there was not a lot of competition. Competition is dropping their price. Trend Micro ServerProtect should also come down on the pricing to meet competition. Though it is a great solution and an integrated solution, I think they should also meet the market competition. CrowdStrike is there, Palo Alto is there. There are many other competitors, but they need to also look at what is happening. They need to work on it. I would not say that they are overly priced, but I think they can be more competitive, especially with their new credit allocation process.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"On the management side, we liked the way it displays things."

"The deployment of updates is easy."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"Endpoints are protected in real-time without the need of a centralized server."

"The platform's most valuable features are the malware detection capabilities."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"The Application Guard and ByteGuard are useful features."

"It secures different entry points into the network."

More BlackBerry Cylance Cybersecurity pros

"The staff went above and beyond to make sure our experience was unforgettable, accommodating every request with a smile and genuine care."

"The excellent integration of Trend Micro ServerProtect with cloud platforms has benefited my organization through increased flexibility, allowing control of both on-premise and cloud environments through a single console, which provides a significant advantage to the solution."

"I use this solution for data blocking, software protection, and frame protection."

"The most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided."

"Virtual Batching and the intelligent anti-malware components are valuable security tools."

"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."

"The most valuable feature is Data Loss Prevention (DLP)."

"Able to quarantine any malware."

More Trend Micro ServerProtect pros

Cons

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"I would say one thing that they might need to bring in is protection for mobile devices."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"If they can add more features on top of their Persona feature that would be ideal."

"The solution needs better dashboards that are easier to use."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The product must make the interface a little more user-friendly."

More BlackBerry Cylance Cybersecurity cons

"Notifications are not very good with Trend Micro."

"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."

"Lacking analytics and a machine learning technique."

"Sometimes I try to find the real source of why there is a message, but I cannot determine if it is beneficial because I am missing deeper information."

"It's more about awareness and maintaining competitive pricing because competition is growing."

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."

"No built-in vulnerability scanner for management solutions."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."

"It is expensive, but not unreasonable."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"This product has an annual subscription, but also offers MSP options."

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

"The product is available at a reasonable price"

"Pricewise, this product is okay."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Government

Computer Software Company

10%

Manufacturing Company

10%

Performing Arts

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	3
Large Enterprise	4

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

I am aware of the price of this solution. The price is good, and the licensing is fair.

See all answers

What needs improvement with Trend Micro ServerProtect?

See all answers

What is your primary use case for Trend Micro ServerProtect?

Trend Micro ServerProtect is basically a server protection solution. Given the system architecture, there is endpoint protection, the APEX, and then there is the server end protection. That is exac...

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 9% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

More BlackBerry Cylance Cybersecurity Competitors

HP Wolf Security vs Trend Micro ServerProtect

Compared 15% of the time

CrowdStrike Falcon vs Trend Micro ServerProtect

Compared 14% of the time

Cortex XDR by Palo Alto Networks vs Trend Micro ServerProtect

Compared 11% of the time

Trend Vision One Endpoint Security vs Trend Micro ServerProtect

Compared 9% of the time

Fortinet FortiEDR vs Trend Micro ServerProtect

Compared 4% of the time

More Trend Micro ServerProtect Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

January 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Trend Micro ServerProtect

January 2026

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

TrendAI

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

December 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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