BlackBerry Cylance Cybersecurity vs Trend Micro ServerProtect comparison

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Trend Micro ServerProtect

Ranking in Endpoint Protection Platform (EPP)

44th

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Trend Micro ServerProtect is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Syed Azimuddin

Senior Specialist - Security Solutions at Mannai

Realtime intelligent end-to-end detection and protection from malware in a highly versatile product

From a technical perspective, I think ServerProtect is one of the best security products on the market. It is a mature product that already has most features that any product of this type has. What can be improved is that the cost is very high. So I feel that the cost should be reduced, even if it is justified. One thing that I would like to see as an additional feature is just a custom sandbox within the solution itself. So instead of having to go and use an additional sandbox for testing, you could have a custom sandbox integrated directly into the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"Endpoints are protected in real-time without the need of a centralized server."

"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."

"A user can continue to add endpoints and the solution will continue to perform well."

"The solution is pretty easy to scale."

"The Application Guard and ByteGuard are useful features."

"The initial setup of CylancePROTECT is very easy."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

More BlackBerry Cylance Cybersecurity pros

"I use this solution for data blocking, software protection, and frame protection."

"Technical support was perfect."

"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."

"Performance is very good."

"It can be managed from the cloud."

"Virtual Batching and the intelligent anti-malware components are valuable security tools."

"It helps us quickly address potential issues and provides us with valuable insights."

"The most valuable feature is Data Loss Prevention (DLP)."

More Trend Micro ServerProtect pros

Cons

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"CylancePROTECT could be improved in its technical support and communication."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"The solution’s user interface could be improved."

"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."

More BlackBerry Cylance Cybersecurity cons

"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."

"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."

"The cost is very high and it should be lower to be more competitive."

"Notifications are not very good with Trend Micro."

"Trend Micro is a little bit complicated when it comes to setting up special policies."

"The solution should provide features to block devices, specific IPs or URLs"

"No built-in vulnerability scanner for management solutions."

"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."

More Trend Micro ServerProtect cons

Pricing and Cost Advice

"I think that the price we are paying is good for what it is."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

"The solution provides me with competitive pricing."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"The license price for this solution could be better. It's on the expensive side."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The licensing part of the product is too expensive compared to other solutions in the market."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The product is available at a reasonable price"

"Pricewise, this product is okay."

"This product has an annual subscription, but also offers MSP options."

"Pricing is based on the components you choose from the suite to run in your installation. Costs vary by the number of features and the number of servers."

"In terms of price, the solution is in the middle; it's neither the cheapest nor the most expensive. I rate it three out of five for cost."

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845,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Government

Financial Services Firm

Computer Software Company

13%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Trend Micro ServerProtect?

The initial setup is very straightforward.

What is your experience regarding pricing and costs for Trend Micro ServerProtect?

The product is available at a reasonable price. The product can probably be purchased for INR 800 per year.

What needs improvement with Trend Micro ServerProtect?

The solution should provide features to block devices, specific IPs or URLs.

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

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SentinelOne Singularity Complete vs Trend Micro ServerProtect

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Trend Micro ServerProtect

Download Trend Micro ServerProtect product report

Also Known As

Blackberry Protect

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Trend Micro ServerProtect for Storage, powered by XGen security, leverages a blend of cross-generational threat protection techniques to safeguard a wide range of network attached storage systems by detecting and removing viruses and spyware in real time. This comprehensive storage security uses the industry-standard ICAP protocol to complement support for traditional RPC communication protocols. To simplify network protection for EMC, NetApp, and Hitachi Data Systems storage systems, ServerProtect for Storage provides automatic, incremental security updates and centralized management of servers via a web-based console.

Trend Micro

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Siemens

BlackBerry Cylance Cybersecurity vs. Trend Micro ServerProtect