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Blackberry UEM vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Blackberry UEM
Ranking in Unified Endpoint Management (UEM)
21st
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th)
 

Mindshare comparison

As of September 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 18.3%, down from 29.8% compared to the previous year. The mindshare of Blackberry UEM is 1.1%, up from 0.6% compared to the previous year. The mindshare of Workspace ONE UEM is 9.1%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune18.3%
Workspace ONE UEM9.1%
Blackberry UEM1.1%
Other71.5%
Unified Endpoint Management (UEM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
reviewer2247477 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
An affordable solution to control BlackBerry applications but has latency issues
The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it. Setup is difficult, time-consuming, and a lot of procedures are involved. There are latency issues on the application.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have seen approximately a sixty to seventy percent improvement in efficiency and time savings since using Microsoft Intune."
"Microsoft Intune has positively impacted our organization by improving our security posture and making device management much more efficient, especially for remote users and distributed teams."
"Microsoft Intune is far more efficient and faster than MECM."
"Its most valuable aspect is it is very connected with the Microsoft ecosystem."
"Intune is valuable for managing various endpoints and integrating with the Azure cloud, which is essential for our organization."
"The stability is good."
"Intune provides a centralized management solution, although its suitability depends on specific needs and comparisons with alternatives like Jamf, Kandji, or ManageEngine."
"If they have Office 365 or Azure, Intune is by far the best choice."
"The solution has a lot of features, such as adding different applications and devices to one platform. This allowed us to manage many devices and applications from a single platform."
"It's a large enterprise platform that offers many tools."
"The solution scalability is very good, and we have clients mostly in medium to large-scale enterprises, with some large customers having approximately 1,300 devices using the solution."
"The Identity component of this solution is its most valuable feature."
"The solution is good for providing dedicated resources for dedicated users."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"The product offers integration capabilities with third-party solutions."
"The most valuable feature of VMware Workspace ONE is its reliability."
"It has good stability."
 

Cons

"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"The reports aren't complete, and it's not easy to build custom reports."
"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"One issue that Inutune can improve is password integration with the BitLocker key option. Another issue is assigning licenses. We can assign the licenses for some users on the BPM side, and our BPS users work on Outlook 365 but cannot access it there. A BPS person can go to the company portal and download Outlook 2016. They could improve the NDIS part to assign a license directly to the BPS person that allows them to install the Intune device manager directly on our system."
"Customer support can be improved and simpler policy management can be implemented."
"I find the price for Microsoft Intune too high, which represents an area for improvement in Microsoft's pricing model."
"The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it."
"The only downside to the solution is that the dashboard is very confusing."
"VMware Workspace ONE is expensive."
"There could be ease of integration within the environment. I didn't have any issues when using it, but the integration part was a bit difficult for the other team."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
"The initial setup is a bit complex."
"VMware Workspace ONE can improve in virtual reality. Customers are now looking toward virtual reality devices. Though it supports virtual reality, it's treated as an Android device. Customers want to deal with VR devices, they want a specific VR tool. Not an Android device VR tool."
"Although it's supposed to be compatible with Chromebooks and Windows, we find that it's quite limited."
"There could be improvement with processing the environment to be more user friendly for the end user."
 

Pricing and Cost Advice

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"The product is expensive."
"It is expensive. The cost depends on the license that we choose."
Information not available
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"The price of VMware Workspace ONE is expensive. However, for the features that are provided, the price is reasonable. There is a subscription to use the solution."
"Pricing is an area that could be improved."
"There is a separate cost for technical support and extra premium features. The pricing should be simplified."
"A person should pay towards the licensing costs of VMware Identity Manager on a yearly or monthly basis, but government and public sector units cannot for a perpetual licensing model."
"The pricing currently is higher than the competition."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
14%
Government
13%
Construction Company
11%
Outsourcing Company
11%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What is your experience regarding pricing and costs for VMware Horizon Air?
I don't deal with the pricing side, so I don't have any insight about it. That's what the organization would have alr...
What needs improvement with VMware Horizon Air?
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to othe...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Microsoft, ManageEngine, IBM and others in Unified Endpoint Management (UEM). Updated: September 2026.
914,109 professionals have used our research since 2012.