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BMC Helix Discovery vs FireMon Asset Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
663
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
BMC Helix Discovery
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
IT Asset Management (8th)
FireMon Asset Manager
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Network Management Applications (12th), IT Asset Management (10th), Cyber Asset Attack Surface Management (CAASM) (6th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
JP
Presales Manager at HCLSoftware
Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships
The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.
MC
Business Continuity And Disaster Recovery Manager at Cadence Bank
Continuous asset discovery has strengthened audits and BCDR planning but reporting needs improvement
FireMon Asset Manager supports my disaster recovery and business continuity planning through continuous real-time discovery, which is the foundation of everything. The fact that it's not a point-in-time scan, but ongoing, passive and active discovery, means my inventory is always current. That's what makes it useful for BCDR, where stale data is dangerous. The best features FireMon Asset Manager offers include leak path detection, which is genuinely valuable. It identifies rogue internet connectivity, unauthorized connections, and paths in and out of the network that shouldn't exist. In a bank, that's both a security concern and a BCDR concern because undocumented network paths create recovery risks I don't know I have. The topology mapping is also excellent. Being able to visualize how assets connect to each other and to the network helps my BCDR team understand dependencies between systems, which is critical for sequencing recovery procedures correctly. If I'm recovering a system, I need to know what it depends on and what depends on it. FireMon Asset Manager has positively impacted my organization primarily on our audit and examination posture. Before FireMon Asset Manager, when examiners asked about our asset inventory, I was presenting data I knew had gaps and hoping nobody looked too closely. Now I can walk into an examination with a continuously updated, discovery-validated asset inventory and answer those questions with confidence. That's a qualitative shift, but it has real consequences. Examination findings in banking are not trivial. This shift has led to measurable outcomes, such as reducing the time to compile our annual BIA asset inventory from roughly three weeks of manual effort down to essentially a report pull. That's significant staff time saved. I've also seen our CMDB accuracy improve. FireMon Asset Manager's continuous discovery keeps finding things that manual processes miss. And from a regulatory standpoint, I've had two examinations since deploying FireMon Asset Manager, and in both cases, the asset inventory questions that were previously a weakness in our program were answered cleanly. That's the metric that matters most in a regulated banking environment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation Anywhere is frequently releasing new features to their product. I find this amazing as they provide frequent product updates, introducing new features to the frameworks and similar aspects."
"Automation Anywhere is an easy application to learn."
"The ability to customize added automation to a lot of situations where human judgment and interpretation are not required."
"Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets."
"It has helped us relieve the workload on our human workforce and thus ensures that they remain productive and motivated at all times thus work efficiently."
"Automation Anywhere is very easy to handle because it is a low-code platform, so anyone can learn very quickly."
"Now, we can have the bot check all of them."
"Overall, based on my experience with Automation Anywhere, I would rate it a nine out of ten."
"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."
"The solution is a giant when it comes to enterprise service management."
"The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction."
"BMC Helix Discovery comprehends the infrastructure you've procured and deployed within your environment."
"The most valuable feature of the solution is its application dependency mapping."
"The initial setup was quite easy."
"I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"FireMon Asset Manager fills a genuine gap in network security visibility that many organizations underestimate."
"Now I can walk into an examination with a continuously updated, discovery-validated asset inventory, and I can answer those questions with confidence."
"It offers a single platform for managing firewalls of different brands and simplifies policy deployment and auditing. It helps push policies to different firewalls, and it also helps with policy auditing."
"The most valuable aspects of FireMon Asset Manager are its integrations and its ability to passively monitor the network for unknown assets."
"The most valuable feature is the change modules. Whenever there is a change in the firewall, it automatically reflects on FireMon."
"FireMon Asset Manager supports my disaster recovery and business continuity planning through continuous real-time discovery, which is the foundation of everything."
 

Cons

"I would like to see them continue building out documentation with more video-aides."
"I am looking for artificial intelligence and machine learning. I hope that they introduce them in A2019. I'm looking forward to what will be there in A2019 because that's the area that we need to go forward. We are looking for Automation Anywhere to put up their efforts to make it easier by incorporating artificial intelligence and machine learning. Along with RPA, this would make our automation journey very easy. We can bring more processes into automation, that's where I am looking for automation to focus on."
"The initial setup was not that great. The road was very up and down. We struggled. A lot of the features were not compatible with applications which we are using. That was the reason. This was the initial days, we are talking about 2016 to 2017. The buzz was not as much as we are having now."
"We do not have a precise area that needs improvement, but sometimes while running bots that traverse through different websites, the screen hangs or takes time to fully load."
"The key area where improvement can happen is understanding the different perspectives and different industries that they're serving in terms of industry-wise use cases."
"It has been challenging integrating Automation Anywhere with other solutions, due to all of the controls, as we are a bank."
"I am looking for artificial intelligence and machine learning. I hope that they introduce them in A2019."
"We have been a little frustrated by the frequency of cache releases."
"While I consider the solution to be good, it should better be able to integrate with other solutions."
"What would make BMC Helix Discovery better is if it had more client-side discovery features, for example, printers and desktops."
"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."
"The product is not fully automated."
"The interface is quite old and can be outdated."
"I would like to see the ability to scan some of the newer cloud platforms."
"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."
"It would be nice to see more updates to the solution."
"While passive discovery remains important, active retrieval of asset details would be valuable, and this functionality is starting to be implemented, as I've observed in recent updates but it is not fully there yet."
"The biggest friction point or frustration I have encountered with FireMon Asset Manager is the support experience being inconsistent."
"I find that FireMon Asset Manager's reporting customization is more limited than I would like."
"FireMon Asset Manager can be improved in reporting customization, which is more limited than I'd prefer."
"It is not very good at monitoring the Check Point firewall, but it works very well with other firewalls such as Palo Alto, Fortinet, and Cisco ASA."
"The discovery process could be improved. If incorrect credentials are entered, it should give an error message. That would make our work easy rather than having to troubleshoot why the issue is occurring."
 

Pricing and Cost Advice

"We're just starting to renew our license, and we were quoted $115,000 without the IQ Bot. The IQ Bot is another $30,000. This is with very limited pages, as we go through our first projects. The majority of the cost was for ten days of onsite training."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
"Based on what I've heard, it's costly, but I don't know much about its pricing."
"It is subscription-based. They have different schemes. The price depends on how you negotiate with the local partner or local representative in your country."
"We have seen ROI in terms of cost and time with a couple of our projects."
"Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup."
"The initial setup and licensing fees are high, and although it saves costs in the long run, reaching the break-even point can take at least six months."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"The licensing fee is very low."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"The licenses are very complex and quite costly."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"FireMon Asset Manager's pricing has been reasonable and has worked well for us from a licensing standpoint."
"FireMon is more expensive than other brands but justified by its comprehensive feature set. It includes several functions that might require additional subscriptions in other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
16%
Manufacturing Company
9%
Government
8%
Outsourcing Company
8%
Outsourcing Company
21%
Comms Service Provider
18%
Insurance Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with BMC Helix Discovery?
The interface is quite old and can be outdated.
What is your primary use case for BMC Helix Discovery?
BMC Helix Discovery is used for discovery of the assets and configuration items so that you can populate the CMDB.
What is your experience regarding pricing and costs for FireMon Asset Manager?
My experience with pricing, setup cost, and licensing reveals that it's not inexpensive. The license cost is manageab...
What needs improvement with FireMon Asset Manager?
The biggest friction point or frustration I have encountered with FireMon Asset Manager is the support experience bei...
What is your primary use case for FireMon Asset Manager?
My main use case for FireMon Asset Manager is continuous network asset discovery and visibility. We have a complex hy...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Discovery, ADDM, Atrium Discovery & Dependency Mapping
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Information Not Available
Find out what your peers are saying about BMC Helix Discovery vs. FireMon Asset Manager and other solutions. Updated: June 2026.
907,731 professionals have used our research since 2012.