BMC Helix Discovery vs Ivanti Asset Manager comparison

BMC Helix and Ivanti are both solutions in the IT Asset Management category. BMC Helix is ranked #5 with an average rating of 8.4, while Ivanti is ranked #17 with an average rating of 3.0. BMC Helix holds a 4.7% mindshare in IAM, compared to Ivanti’s 1.1% mindshare. Additionally, 88% of BMC Helix users are willing to recommend the solution.

BMC Helix Discovery

Read 29 BMC Helix Discovery reviews

2,251 Views
2,206 Comparison Views

88% willing to recommend

Ivanti Asset Manager

Read 2 Ivanti Asset Manager reviews

491 Views
393 Comparison Views

0% willing to recommend

BMC Helix Discovery

Ivanti Asset Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

BMC Helix Discovery and Ivanti Asset Manager compete in the IT asset management category. Ivanti Asset Manager seems to have the upper hand in terms of price and lifecycle management options, although BMC Helix Discovery excels in customer support satisfaction.

Features: BMC Helix Discovery is known for its automated discovery capabilities, comprehensive asset visualization, and advanced network discovery tools with deep insights into asset dependencies and functionalities. Ivanti Asset Manager is recognized for robust asset lifecycle management, customizable reporting solutions, and flexibility in meeting specific organizational needs.

Ease of Deployment and Customer Service: BMC Helix Discovery supports a straightforward deployment process, particularly for multi-cloud environments, with efficient installation and responsive customer support. Ivanti Asset Manager may involve a more complex deployment but offers dedicated customer service with a personalized approach catering to specific requirements.

Pricing and ROI: BMC Helix Discovery often comes with higher initial setup costs but ensures significant ROI through advanced features and reliable asset discovery performance. Ivanti Asset Manager may offer lower deployment costs, focusing on gradual ROI through comprehensive asset management tools. The choice often depends on preferences for up-front savings or long-term tool efficacy.

To learn more, read our detailed BMC Helix Discovery vs. Ivanti Asset Manager Report (Updated: March 2026).

Buyer's Guide

BMC Helix Discovery vs. Ivanti Asset Manager

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Ranking in IT Asset Management

5th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Ivanti Asset Manager

Ranking in IT Asset Management

17th

Average Rating

3.0

Reviews Sentiment

4.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 4.7%, down from 8.8% compared to the previous year. The mindshare of Ivanti Asset Manager is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management Mindshare Distribution
Product	Mindshare (%)
BMC Helix Discovery	4.7%
Ivanti Asset Manager	1.1%
Other	94.2%

IT Asset Management

Featured Reviews

JonathanPic

Presales Manager at HCLSoftware

Comprehensive discovery has populated our CMDB and provides deep insight into asset relationships

The applicability depends on the customer environment. Usually it is straightforward to apply the policies. BMC Helix Discovery is seamless and has many plugins available. It is a good feature that they offer. I have heard about it, but I am not currently using it, though I know that they have that feature available. BMC Helix Discovery provides a lot of information that can be obtained from discovery, including the relationship between the CIs and how many CIs are orphans. The analytics capabilities are strong.

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reviewer1114818

Network Center Engineer II at a leisure / travel company with 201-500 employees

Provides limited scalability, and systems do not synchronize properly

I use the platform to track IT assets, including who they belong to and their current status I do not find the product beneficial. It has ongoing issues and does not meet my expectations. The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides comprehensive dependency mapping, which is essential for reducing the time spent and addressing problem-solving between data centers."

"BMC provides great support. As managed service support, they are gold."

"I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way."

"The speed at which it's able to collect a wide-range of information, then make it useful for you, like asset management, knowledge management, and incident management."

"It immediately understands which component it is, and it provides the exact API details with all the components."

"Weekly reports to management really make our life simple."

"The ability of BMC Helix Discovery to save time and money for customers is all about resolution times and first fixes, linking heavily to the CMDB and ensuring that you have good clean data."

"In terms of the tools that BMC sells and tools like this on the market, there is no match."

More BMC Helix Discovery pros

"The solution is easy to setup."

"The product's stability in terms of uptime is generally good; it is always operational."

Cons

"Management of its own application infrastructure and integrations with other BMC tools."

"The product falls short compared to storage discovery mechanisms offered by Tenable or ServiceNow ITOM. In the market, there are various applications available that provide different sets of features. Its drawback is that it doesn't give the database configuration customers need out of the box. Additionally, the classification of storage virtualization is relatively lacking. Therefore, there is room for improvement, particularly in the database areas."

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."

"I would like to see the ability to scan some of the newer cloud platforms."

"The monitoring tools could be more stable."

"The product is not fully automated."

"We would like updates more often."

"The solution should have different portals and logins for each customer so only that customer's assets show."

More BMC Helix Discovery cons

"Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices."

"The synchronization between the ITAM and Neurons should be restored."

Pricing and Cost Advice

"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."

"BMC is available for a reasonable price compared to ServiceNow — it's half the price."

"I rate the pricing an eight out of ten. All BMC products are expensive."

"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"The solution offers yearly licenses."

"The licensing fee is very low."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

More BMC Helix Discovery pricing and cost advice

"The solution is reasonably priced."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

Government

Computer Software Company

Leisure / Travel Company

24%

Retailer

10%

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

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What is your experience regarding pricing and costs for BMC Helix Discovery?

The setup cost is on the expensive side.

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What needs improvement with BMC Helix Discovery?

The interface is quite old and can be outdated.

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What needs improvement with Ivanti Asset Manager?

The two systems within Asset Manager do not synchronize properly. Queries fail to retrieve the correct information, and the discovery tool does not accurately reflect the details of devices. Additi...

See all answers

What is your primary use case for Ivanti Asset Manager?

I use the platform to track IT assets, including who they belong to and their current status.

See all answers

What advice do you have for others considering Ivanti Asset Manager?

Significant improvements would need to be made before AI could be effectively utilized. The ITAM portion is particularly lacking in functionality and usability. I would rate Asset Manager a three o...

See all answers

Comparisons

ServiceNow vs BMC Helix Discovery

Compared 34% of the time

ServiceNow Discovery vs BMC Helix Discovery

Compared 18% of the time

Device42 vs BMC Helix Discovery

Compared 8% of the time

Flexera One vs BMC Helix Discovery

Compared 7% of the time

iQuate iQCloud vs BMC Helix Discovery

Compared 6% of the time

More BMC Helix Discovery Competitors

Axonius vs Ivanti Asset Manager

Compared 26% of the time

Ivanti Neurons for Discovery vs Ivanti Asset Manager

Compared 25% of the time

ServiceNow vs Ivanti Asset Manager

Compared 20% of the time

Lansweeper vs Ivanti Asset Manager

Compared 16% of the time

Device42 vs Ivanti Asset Manager

Compared 13% of the time

More Ivanti Asset Manager Competitors

Product Reports

Buyer's Guide

BMC Helix Discovery

March 2026

Download BMC Helix Discovery product report

Buyer's Guide

IT Asset Management

March 2026

Download Ivanti Asset Manager product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

No data available

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC Helix

Total Asset Optimization
Ivanti Neurons for ITAM tracks your IT assets to make them work harder for you. The solution's configurable design helps you define and follow your own workflows, or implement out-of-the-box processes.

Whether managing software, hardware, server, client, virtual, or cloud assets, you gain a complete view of your IT asset position.

Ivanti

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

Information Not Available

Buyer's Guide

BMC Helix Discovery vs. Ivanti Asset Manager

March 2026

Free Report: BMC Helix Discovery vs. Ivanti Asset Manager

Find out what your peers are saying about BMC Helix Discovery vs. Ivanti Asset Manager and other solutions. Updated: March 2026.

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