BMC Remedy [EOL] vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

CA Asset Portfolio Management

Read 14 CA Asset Portfolio Management reviews

476 Views
409 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

CA Asset Portfolio Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and CA Asset Portfolio Management compete in IT service management and asset management. BMC Remedy [EOL] is praised for its robust service and implementation support, whereas CA Asset Portfolio Management excels in specialized asset management capabilities.

Features: BMC Remedy [EOL] provides incident and change management, extensive service management, and effective automation. CA Asset Portfolio Management is noted for asset tracking, lifecycle management, and strategic asset planning that enhance asset optimization for organizations.

Room for Improvement: BMC Remedy [EOL] could improve by integrating more modules to provide seamless experiences, streamline the configuration process, and enhance end-user interfaces. CA Asset Portfolio Management can benefit from better ease of use, reducing implementation complexity, and adding more customization options for diverse needs.

Ease of Deployment and Customer Service: BMC Remedy [EOL] offers straightforward deployments and strong support, easing the transition for users. CA Asset Portfolio Management requires more detailed planning but offers superior post-deployment support, making it ideal for businesses focused on asset management.

Pricing and ROI: BMC Remedy [EOL] involves a high setup cost but promises a solid return with its comprehensive service features. CA Asset Portfolio Management also requires a significant investment, especially valuable to firms focusing on asset management, providing a substantial ROI with long-term benefits.

To learn more, read our detailed IT Asset Management Report (Updated: December 2025).

Buyer's Guide

IT Asset Management

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

CA Asset Portfolio Management

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (20th), License Management (10th)

Featured Reviews

Américo Silva

System Administrator at Porto Editora

Digital platform provides stable and valuable support for technical staff

The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

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reviewer1998918

Enterprise systems management team lead

Integrates well, highly stable, and scalable

CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."

"The service management features are beneficial – very good."

"The discovery feature of BMC Remedy has been very valuable."

"If BMC Remedy could integrate everything together in one solution, rather than integrating with third-party solutions, and make the experience smooth, it would be perfect."

"It is a stable solution."

"It includes features for automation, such as smart reporting capabilities."

"The tool's automation features are fully capable, especially for IT automation. The asset management capabilities meet expectations."

"We can create our own profile in BMC Remedy, track how many tickets we've closed on a daily basis, monitor how many SLAs we've escalated, and see how many tickets we've received daily."

More BMC Remedy [EOL] pros

"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."

"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."

"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"

"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."

"Reduces software cost. Reduces the risk of software audits."

"It's easy to integrate with our system information."

"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."

"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."

More CA Asset Portfolio Management pros

Cons

"The UI is quite outdated."

"The product's scalability is one area with certain shortcomings that need to be considered for improvement."

"The tool is very old."

"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."

"The solution is very expensive."

"When it comes to CMDB, to be able to manage the data, you have to have Atrium integrator, another integrated tool."

"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."

"I would like to have more customized reporting because the management team loves customized reports with graphs."

More BMC Remedy [EOL] cons

"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."

"I would like to see more control over audit trail features, where you can turn on and off fields."

"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."

"There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."

"I'd like to see end-of-life information on software products."

"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."

"It needs stronger rebooting components and the ability to develop our own software metrics."

"Needs a stronger reporting component, and more integration with CA Client Automation."

More CA Asset Portfolio Management cons

Pricing and Cost Advice

"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."

"BMC Remedy is worth its price."

"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."

"The tool is expensive."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"The pricing is on the expensive side."

"BMC should decrease the pricing further."

More BMC Remedy [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Computer Software Company

11%

Government

10%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

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Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 21% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 11% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 7% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 6% of the time

Micro Focus ZENworks Asset Management vs BMC Remedy [EOL]

Compared 5% of the time

More BMC Remedy [EOL] Competitors

Flexera One vs CA Asset Portfolio Management

Compared 35% of the time

ServiceNow vs CA Asset Portfolio Management

Compared 28% of the time

Dell License Manager (DLM) vs CA Asset Portfolio Management

Compared 23% of the time

Provance IT Asset Management Pack vs CA Asset Portfolio Management

Compared 14% of the time

More CA Asset Portfolio Management Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

January 2026

Download BMC Remedy [EOL] product report

Buyer's Guide

CA Asset Portfolio Management

January 2026

Download CA Asset Portfolio Management product report

Also Known As

Remedy Asset Management

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Broadcom

Sample Customers

Scripps Networks

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

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