BMC Remedy [EOL] vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. Additionally, 91% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC Remedy [EOL]

Read 35 BMC Remedy [EOL] reviews

91% willing to recommend

CA Asset Portfolio Management

Read 14 CA Asset Portfolio Management reviews

686 Views
597 Comparison Views

100% willing to recommend

BMC Remedy [EOL]

CA Asset Portfolio Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 3, 2025

BMC Remedy [EOL] and CA Asset Portfolio Management compete in IT service management and asset management. BMC Remedy [EOL] is praised for its robust service and implementation support, whereas CA Asset Portfolio Management excels in specialized asset management capabilities.

Features: BMC Remedy [EOL] provides incident and change management, extensive service management, and effective automation. CA Asset Portfolio Management is noted for asset tracking, lifecycle management, and strategic asset planning that enhance asset optimization for organizations.

Room for Improvement: BMC Remedy [EOL] could improve by integrating more modules to provide seamless experiences, streamline the configuration process, and enhance end-user interfaces. CA Asset Portfolio Management can benefit from better ease of use, reducing implementation complexity, and adding more customization options for diverse needs.

Ease of Deployment and Customer Service: BMC Remedy [EOL] offers straightforward deployments and strong support, easing the transition for users. CA Asset Portfolio Management requires more detailed planning but offers superior post-deployment support, making it ideal for businesses focused on asset management.

Pricing and ROI: BMC Remedy [EOL] involves a high setup cost but promises a solid return with its comprehensive service features. CA Asset Portfolio Management also requires a significant investment, especially valuable to firms focusing on asset management, providing a substantial ROI with long-term benefits.

To learn more, read our detailed IT Asset Management Report (Updated: March 2026).

Buyer's Guide

IT Asset Management

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy [EOL]

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

CA Asset Portfolio Management

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Asset Management (14th), License Management (6th)

Featured Reviews

Américo Silva

System Administrator at Porto Editora

Digital platform provides stable and valuable support for technical staff

The digital place is very interesting for users, and Smart IT is a very good platform for our technical staff. BMC Remedy is very stable and operational, with users being highly accustomed to using it. It is very stable and scalable, making it a valuable tool for our support team.

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reviewer1998918

Enterprise systems management team lead

Integrates well, highly stable, and scalable

CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus. We have approximately 10,000 PCs that we are busy processing and we have to upload information to them but when we use this solution it is complex. When we use Micro Focus it is better.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customer support is great, maybe that's because I'm with a big client."

"BMC Remedy Asset Management is pretty easy for quite a lot of functions."

"BMC Remedy is very stable and scalable, making it a valuable tool for our support team."

"It has some good features for tracking. They also have a cloud and a mobile access feature."

"Financial aspects, and handling of the life cycle."

"The discovery feature of BMC Remedy has been very valuable."

"This product is good because it allows us to receive proper responses to business emails anywhere and anytime. It helps in effective communication with employees. The solution is stable. The product is scalable. The initial setup is straightforward. I recommend BMC Remedy, especially for its automation capabilities."

"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."

More BMC Remedy [EOL] pros

"Cost, time, and risks that relate to auditing of compliance are greatly reduced with the use of IT asset manager."

"This product has added value to our organization by our increased ability to track assets, status, and lifecycle as well as being able to monitor assets when they are active."

"IT Asset manager is centralized inventory software for computer hardware and software asset of the organization."

"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."

"Our organization really has improved quite a lot since we've been using this product."

"When we chose the CA product, it was the best product for all the tasks we had to do."

"With the CA Asset Management tool, we have the ability to very quickly find our software compliance, so now, as an ongoing process, we know exactly where we stand with software and the opportunities that we have in our environment."

"It enables us to make better business and financial decisions."

More CA Asset Portfolio Management pros

Cons

"BMC Remedy Asset Management could improve by adding intuitive dashboards."

"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."

"The UI is quite outdated."

"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."

"There is room for improvement in terms of support."

"The tool is very old."

"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."

"I think the way the Software Asset Management is designed makes it kind of complicated."

More BMC Remedy [EOL] cons

"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."

"I would like to see more control over audit trail features, where you can turn on and off fields."

"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."

"I would like to see more control over audit trail features, where you can turn on and off fields."

"It needs stronger rebooting components and the ability to develop our own software metrics."

"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."

"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult."

"It was much more complex than we were anticipating. Definitely a complex and very resource-involved setup."

More CA Asset Portfolio Management cons

Pricing and Cost Advice

"I find the pricing to be reasonable."

"The tool is expensive."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"BMC Remedy is worth its price."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"With the product, you can either go for a yearly or a perpetual licensing model."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"BMC should decrease the pricing further."

More BMC Remedy [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Government

10%

Manufacturing Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	6
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Large Enterprise	8

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

If we migrate to the cloud, the Software as a Service version's price is very high. The return on investment is very small in our case. We want integration with Microsoft Teams ( /products/microsof...

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What is your primary use case for BMC Remedy Asset Management?

BMC Remedy ( /products/bmc-remedy-18153-reviews ) is very important in our IT service management processes. I use it for support with around 38 technical staff and 1,400 people.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

See all answers

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Comparisons

ServiceNow vs BMC Remedy [EOL]

Compared 16% of the time

BMC Helix Discovery vs BMC Remedy [EOL]

Compared 9% of the time

ManageEngine IT Asset Management vs BMC Remedy [EOL]

Compared 6% of the time

Micro Focus ZENworks Asset Management vs BMC Remedy [EOL]

Compared 6% of the time

SymphonyAI IT Service Management vs BMC Remedy [EOL]

Compared 6% of the time

More BMC Remedy [EOL] Competitors

Flexera One vs CA Asset Portfolio Management

Compared 27% of the time

ServiceNow vs CA Asset Portfolio Management

Compared 26% of the time

Dell License Manager (DLM) vs CA Asset Portfolio Management

Compared 16% of the time

Provance IT Asset Management Pack vs CA Asset Portfolio Management

Compared 15% of the time

Symantec Asset Management Suite vs CA Asset Portfolio Management

Compared 11% of the time

More CA Asset Portfolio Management Competitors

Product Reports

Buyer's Guide

BMC Remedy [EOL]

March 2026

Download BMC Remedy [EOL] product report

Buyer's Guide

CA Asset Portfolio Management

March 2026

Download CA Asset Portfolio Management product report

Also Known As

Remedy Asset Management

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager

Overview

BMC Remedy [EOL] specializes in asset management with a focus on service ticket automation and integration with monitoring tools, supporting ITIL processes. Its customizable and scalable nature addresses the needs of complex environments.

BMC Remedy [EOL] provides essential asset management, service ticket automation, and incident and change management. With robust automation capabilities and CMDB integration, it ensures efficient IT process handling. Despite its adaptability and user-friendly design, challenges include a dated GUI, complex integration, and high pricing for mid-sized businesses. Improvements in customization, AI integration, and data management are important areas for growth. Transitioning to an accessible SaaS model and updated support would benefit users.

What are the key features of BMC Remedy [EOL]?

Efficient Asset Management: Facilitates the lifecycle management of assets such as telecom and IT equipment.
Intuitive Interface: User-friendly design with customizable options enhances usage.
Strong Automation Capabilities: Streamlines IT processes and integrates with CMDB for enhanced transparency.
Robust CMDB Functionality: Provides comprehensive asset discovery and management integration.
Incident and Change Management: Supports ITIL processes for efficient handling of service requests.

What benefits and ROI should users consider in reviews?

Operational Efficiency: Enhanced automation reduces manual tasks.
Customizability: Adapts to complex environments for specific needs.
Scalability: Maintains performance in large, complex settings.
Transparency: CMDB integration offers clear visibility into assets.

BMC Remedy [EOL] is implemented across industries handling telecom infrastructure, IT equipment, and network components, ensuring effective customer request management and internal IT process efficiency. Its strong service ticket automation and integration capabilities facilitate seamless IT infrastructure management.

BMC

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Broadcom

Sample Customers

Scripps Networks

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

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