BMC TrueSight and PRTG Network Monitor are leading solutions in IT infrastructure monitoring, each excelling in particular areas. BMC TrueSight takes the lead in comprehensive event management and integration across diverse IT assets, while PRTG stands out for rapid deployment and simplicity, ideal for small to medium-sized environments.
Features: BMC TrueSight's event management and integration offer a single pane of glass for IT layers globally. It integrates hardware, application, and cloud monitoring, providing in-depth triage automation. PRTG's strengths lie in its intuitive interface and affordability, making it great for rapid deployment and network monitoring without needing extensive customization.
Room for Improvement:BMC TrueSight could benefit from more lightweight modules and simplified pricing and support structures. PRTG Network Monitor needs enhanced scalability and advanced application monitoring features, as well as improved event correlation and mobile functionalities.
Ease of Deployment and Customer Service: BMC TrueSight involves complex on-premises deployment and mixed reviews on technical support, though customer service is generally reliable. PRTG offers flexible, quick deployment in both on-premises and cloud environments, with effective customer support though some users seek quicker response times.
Pricing and ROI: BMC TrueSight, while high-cost, justifies its pricing with extensive features benefiting large enterprises. PRTG is more cost-effective, with a favorable price-to-feature ratio for smaller businesses, offering great value through flexible licensing and minimal additional costs.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
On a scale of one to ten, scalability is rated as 9.5.
You can install them in each network, even if they are not connected, and it works.
PRTG Network Monitor has the ability to scale and add new devices.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
They previously had a perpetual model, which meant that you bought a license and if you missed the end of the time, it still worked; you just lost the possibility of some upgrades.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
It's not too high, nor too low, but it's reasonable.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational.
It is advantageous because it can be deployed on-premises.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 4.4% |
| BMC TrueSight Operations Management | 1.0% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 18 |
| Large Enterprise | 37 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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