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Bonita BPM vs Pipefy comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita BPM
Ranking in Process Automation
25th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (16th), Business Process Management (BPM) (25th)
Pipefy
Ranking in Process Automation
8th
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
24
Ranking in other categories
Agentic Automation (7th), AI Agent Builders (10th)
 

Mindshare comparison

As of November 2026, in the Process Automation category, the mindshare of Bonita BPM is 2.3%, down from 3.6% compared to the previous year. The mindshare of Pipefy is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Pipefy0.5%
Bonita BPM2.3%
Other97.2%
Process Automation
 

Featured Reviews

Mohamed Guermazi - PeerSpot reviewer
Technical Director / Project Manager at I-way
The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited
We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…
Tamires dos Santos Andrade - PeerSpot reviewer
PMO Manager at a financial services firm with 10,001+ employees
Workflow automation has transformed portfolio control and centralizes cross‑department requests
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use of AI tokens. Pipefy already offers connection and artificial intelligence tools that help you with your forms and make the process much more intuitive, but it is still a bit obscure regarding consumption, how that consumption occurs, and how to build this in a way that is relatively economical. Another important thing is related to cost. Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it. Another thing I would suggest is if they had a white-label option where we could put a bit more of the company's identity. Pipefy already is white label, but the customization options are a little more limited. Turning that into a more attractive page would be nice for some companies so that we can incorporate it into our portals.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bonita is user-friendly, and the features are useful."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"This product is very easy-to-use and user-friendly."
"Development of forms and flows."
"Our lead generation system involves both automated and human tasks. By centralizing the workflow to our internal Bonita BPM system, we have improved the conversion rate (leads to customers) and lowered the number of leads dropped."
"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."
"One of the most valuable features is you can create without coding, it is a low code platform."
"When there is heavy customization in the process Bonita is the best compare to other products in the market."
"Pipefy has had a positive impact on my organization and it made day-to-day work much easier."
"Pipefy makes it easier to organize clients, demands, and other elements to optimize processes."
"Throughout the whole time I used Pipefy, I liked it a lot, it is very practical and very fast, and I never had problems."
"Pipefy has impacted my organization positively by allowing us to orchestrate everything within the company."
"Certainly, there has been measurable improvement with Pipefy, such as an increase in productivity due to no longer performing so much manual work."
"I rate the cost-benefit of Pipefy in relation to what it delivers as very good because it is not software that has a very high cost and it delivers a lot of functionality and a lot of efficiency in the commercial area."
"Overall, Pipefy helped create more predictable, organized, and scalable operational processes."
"In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management."
 

Cons

"There is a need for more components in the library and additional customization options for these components."
"The documentation and examples definitely could be enhanced."
"The support is mandatory to access all features (Subscription), maybe they can have a different business model."
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
"The dashboard has limited features."
"We are struggling a bit with integrations."
"The initial setup is not easy compared to other products."
"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."
"The ease of automations in Pipefy is something that is very good, but if the user doesn't know how to use it, it can create rework and errors, because sometimes the logics conflict with each other."
"Support is an area of Pipefy that I see has some room for improvement because there is a delay in support responses, and I find the support system somewhat bureaucratic."
"The impact of Pipefy was a lot of work and I had to replace it due to no clear benefit because the cost made it unviable."
"Pipefy can be improved with processes not only following Kanban styles but other kinds of processes that have more paths, not just a single, direct path, but they have bifurcations."
"I believe Pipefy can be improved by clarifying the API calls and making packages for API calls more accessible, because in my organization we have a lot of automation, but we have few API calls, precisely because we have a fixed plan and the organization, in fact, does not need that."
"I think an improvement, a good improvement, would be on the cost. I think it is a slightly expensive platform and a slightly expensive system."
"Pipefy's customer support is not good, as I go through many bots before reaching a human service."
"In other departments, I had the opportunity to observe that there was a high volume of cards and many phases, so navigation got a bit slow and even required excessive scrolling to locate them."
 

Pricing and Cost Advice

"The price of the solution is reasonable."
"The Enterprise edition is very expensive."
"We are using the Community Version, which can be used free of charge."
"You pay an annual fee and can have an unlimited number of processes and users."
"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
"The price is fair for what we are using the solution for."
"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
"I am using the free version of Bonita."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
11%
Computer Software Company
9%
Manufacturing Company
8%
Manufacturing Company
20%
Outsourcing Company
16%
Construction Company
14%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise13
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
What needs improvement with Pipefy?
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use...
What is your primary use case for Pipefy?
My main use case for Pipefy is managing my project portfolio, and I have also used it for other functionalities, mainly in the treasury area for receiving invoices and for tracking requests. I have...
What advice do you have for others considering Pipefy?
On a scale from one to ten, I rate Pipefy a nine. I think it is a very complete tool and very easy to use, which is why I give it a nine rather than a ten. It does not require great instruction, so...
 

Comparisons

 

Also Known As

Bonita BPM
No data available
 

Overview

 

Sample Customers

Ofelia, the company formerly named Bonitasoft, was founded in 2009 and serves more than 130 organisations across 40 countries. It has two products, Ofelia Agentic and Bonita BPM. Bonita BPM is available in an open source community edition and in a commercial subscription edition.
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Bonita BPM vs. Pipefy and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.