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Pipefy pros and cons

Vendor: Pipefy
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Pipefy allows organizations to maintain current headcount while handling more processes.
It significantly saves time and money, allowing analysts to take on more projects.
Organizations benefit from more predictable, organized, and scalable processes with Pipefy.
Pipefy enhances cash flow by aiding in converting overdue invoices to paid.
Automation in Pipefy leads to significant time savings, estimated at 60 to 70 percent.

CONS

Pipefy can improve by incorporating more diverse workflows beyond the Kanban style.
Direct support is lacking, requiring third-party outsourcing for Pipefy connections.
Clarification and accessibility of API calls can enhance automation capabilities.
The registration process is complex and time-consuming, needing improvement.
A free demo would be beneficial before purchasing Pipefy.
 

Pipefy Pros review quotes

Patel Dhulva - PeerSpot reviewer
Software Firmware Engineer at Kohler Co.
Jul 17, 2026
Since using Pipefy, I estimate that we have saved 50% in time and costs.
Andre Soares - PeerSpot reviewer
Sre at Atlas Technologies
May 13, 2026
Overall, Pipefy helped create more predictable, organized, and scalable operational processes.
Dalvi Raghuram - PeerSpot reviewer
IT Technician at HCLSoftware
Jul 17, 2026
Pipefy is extremely customizable to any process with some incredible automations that helped to reduce our workload.
Learn what your peers think about Pipefy. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
reviewer2837385 - PeerSpot reviewer
Finance Analyst at a media company with 5,001-10,000 employees
May 12, 2026
In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management.
ML
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
May 12, 2026
Pipefy has impacted my organization positively as we have not reduced our headcount, but we could if we wanted to because the number of people managing those processes before Pipefy was a lot.
Gustavo Pilar - PeerSpot reviewer
Software Developer at a legal firm with 1-10 employees
Jun 3, 2026
Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company.
 

Pipefy Cons review quotes

Patel Dhulva - PeerSpot reviewer
Software Firmware Engineer at Kohler Co.
Jul 17, 2026
Although Pipefy is a great platform, I find that there are certain areas where it could be improved, especially the registration process, which leaves a lot to be desired as its complexity makes the entire sign-up process time-consuming and cumbersome.
Andre Soares - PeerSpot reviewer
Sre at Atlas Technologies
May 13, 2026
Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved.
Dalvi Raghuram - PeerSpot reviewer
IT Technician at HCLSoftware
Jul 17, 2026
Everything is great, but I find that sometimes the server seems very slow on busy days.
Learn what your peers think about Pipefy. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,834 professionals have used our research since 2012.
reviewer2837385 - PeerSpot reviewer
Finance Analyst at a media company with 5,001-10,000 employees
May 12, 2026
What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy.
ML
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
May 12, 2026
Pipefy can be improved with processes not only following Kanban styles but other kinds of processes that have more paths, not just a single, direct path, but they have bifurcations.
Gustavo Pilar - PeerSpot reviewer
Software Developer at a legal firm with 1-10 employees
Jun 3, 2026
I believe Pipefy can be improved by clarifying the API calls and making packages for API calls more accessible, because in my organization we have a lot of automation, but we have few API calls, precisely because we have a fixed plan and the organization, in fact, does not need that.

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