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Pipefy vs UiPath Automation Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pipefy
Ranking in Process Automation
8th
Average Rating
8.4
Reviews Sentiment
5.3
Number of Reviews
24
Ranking in other categories
Agentic Automation (7th), AI Agent Builders (10th)
UiPath Automation Cloud
Ranking in Process Automation
18th
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Data Modeling (3rd), Robotic Process Automation (RPA) (10th)
 

Mindshare comparison

As of November 2026, in the Process Automation category, the mindshare of Pipefy is 0.5%, up from 0.2% compared to the previous year. The mindshare of UiPath Automation Cloud is 1.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation Mindshare Distribution
ProductMindshare (%)
Pipefy0.5%
UiPath Automation Cloud1.1%
Other98.4%
Process Automation
 

Featured Reviews

Tamires dos Santos Andrade - PeerSpot reviewer
PMO Manager at a financial services firm with 10,001+ employees
Workflow automation has transformed portfolio control and centralizes cross‑department requests
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use of AI tokens. Pipefy already offers connection and artificial intelligence tools that help you with your forms and make the process much more intuitive, but it is still a bit obscure regarding consumption, how that consumption occurs, and how to build this in a way that is relatively economical. Another important thing is related to cost. Pipefy's license cost is a high cost compared to other players in the market, but so far it has been worth it. Another thing I would suggest is if they had a white-label option where we could put a bit more of the company's identity. Pipefy already is white label, but the customization options are a little more limited. Turning that into a more attractive page would be nice for some companies so that we can incorporate it into our portals.
Zeynep Köse - PeerSpot reviewer
Rpa Developer at Turkish Airlines
Automation has reduced manual finance work and has increased accuracy for high volume tasks
I am not sure if there is any disadvantage to UiPath Automation Cloud; I cannot say anything definitive. Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect. The latest issues with the new version involve glitches or latency that happen when we upgrade, and we face some issues that take time to fix. We have to open a new ticket and proceed through that process. As I heard, UiPath Automation Cloud is a little more expensive than other tools. I just heard this from other developer friends, but I have never used any other tools myself.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Personally, Pipefy adds a lot of value, both for management and analyses, as I can clearly understand what the client is asking for, which really makes my work easier."
"I would advise other people who are thinking about using Pipefy that it is a great tool that will make their lives easier, optimize their time, and facilitate teamwork, so I would highly recommend this tool for those who are going to work in a team, especially."
"Pipefy has positively impacted my organization by helping me manage my time better, and I can share that I think I can save my time by half."
"Before Pipefy, there was no process at the last company I worked at for the onboarding process, so with the arrival of Pipefy and the standardization of processes, we achieved excellent results, such as the implementation SLA, which used to be six months and went down to thirty days."
"I rate the cost-benefit of Pipefy in relation to what it delivers as very good because it is not software that has a very high cost and it delivers a lot of functionality and a lot of efficiency in the commercial area."
"Pipefy has impacted my organization positively as we have not reduced our headcount, but we could if we wanted to because the number of people managing those processes before Pipefy was a lot."
"Overall, Pipefy helped create more predictable, organized, and scalable operational processes."
"In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management."
"In general, the cloud migration has helped greatly, and overall UiPath Automation Cloud is a really good tool for enterprise-level automation."
"When you use human resources, there is some chance people can make mistakes, but UiPath Automation Cloud robots cannot, as they are very fast and do their job correctly and efficiently."
"Functionality wise, I do not have any complaint about UiPath Automation Cloud because for the last seven years, UiPath has been my bread and butter."
 

Cons

"Pipefy's customer support is not good, as I go through many bots before reaching a human service."
"I find Pipefy's customer support really bad and unsatisfactory."
"The impact of Pipefy was a lot of work and I had to replace it due to no clear benefit because the cost made it unviable."
"What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy."
"Overall, I had a positive experience with Pipefy, but I think there are still some areas that could be improved."
"Sometimes there are errors such as outages or instabilities in Pipefy. Sometimes I have to log in two to three times a day."
"A potential improvement would be for Pipefy to send a message when something takes, for example, four days with nothing happening or it is still waiting for an answer or needs approval."
"Although Pipefy is a great platform, I find that there are certain areas where it could be improved, especially the registration process, which leaves a lot to be desired as its complexity makes the entire sign-up process time-consuming and cumbersome."
"The main concerns are cost involvement and a new feature called ScreenPlay. ScreenPlay works based on the prompt that we are giving, but it consumes more artificial intelligence units."
"Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect."
"UiPath Automation Cloud needs to reduce the license cost. That is the first thing they need to concentrate on because many RPA tools are coming up in the market and some are much cheaper than UiPath Automation Cloud."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Outsourcing Company
16%
Construction Company
14%
Financial Services Firm
10%
Financial Services Firm
17%
Comms Service Provider
15%
Outsourcing Company
11%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise13
No data available
 

Questions from the Community

What needs improvement with Pipefy?
Something I would like to see improved in Pipefy is the dashboards. They are good, but they are a little limited. This point is important, and I would also like to see a bit more clarity in the use...
What is your primary use case for Pipefy?
My main use case for Pipefy is managing my project portfolio, and I have also used it for other functionalities, mainly in the treasury area for receiving invoices and for tracking requests. I have...
What advice do you have for others considering Pipefy?
On a scale from one to ten, I rate Pipefy a nine. I think it is a very complete tool and very easy to use, which is why I give it a nine rather than a ten. It does not require great instruction, so...
What needs improvement with UiPath Automation Cloud?
UiPath Automation Cloud now requires a specialized license to make a process as unattended. There is an availability of a session option, but that is for a limited time period. Only for a limited t...
What is your primary use case for UiPath Automation Cloud?
In the oil and gas industry, we are mainly using UiPath Automation Cloud for all RPA processes. We use UiPath Automation Cloud for deploying the process and understanding the process. By understand...
 

Also Known As

No data available
UiPath Data Service, UiPath Insights, UiPath Automation Hub
 

Overview

 

Sample Customers

1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Information Not Available
Find out what your peers are saying about Pipefy vs. UiPath Automation Cloud and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.