

OpenText Process Automation and Boomi AtomSphere Flow compete in the automation software market. OpenText Process Automation holds an advantage due to robust support and pricing benefits, whereas Boomi AtomSphere Flow is favored for advanced features appealing to tech buyers.
Features: OpenText Process Automation offers comprehensive workflow capabilities, seamless integration with enterprise applications, and strong monitoring features. Boomi AtomSphere Flow is recognized for its cloud-native architecture, broad connectivity options, and ease in designing flows.
Room for Improvement: OpenText Process Automation could enhance low-code environment capabilities, further streamline deployment processes, and improve documentation for user assistance. Boomi AtomSphere Flow could benefit from expanded customization options, enhanced user support, and greater scalability for large-scale deployments.
Ease of Deployment and Customer Service: Boomi AtomSphere Flow provides a straightforward deployment using its cloud-based system, making setup easy, and offers reliable, responsive customer service. OpenText Process Automation's deployment can be more complex, but it is balanced by personalized support for optimization.
Pricing and ROI: OpenText Process Automation presents a more favorable setup cost and a quicker ROI with competitive pricing. Boomi AtomSphere Flow, though requiring a higher initial investment, is valued for feature-rich offerings that enhance efficiency, justifying the cost over time.
| Product | Market Share (%) |
|---|---|
| OpenText Process Automation | 1.2% |
| Boomi AtomSphere Flow | 1.1% |
| Other | 97.7% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Large Enterprise | 3 |
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.
OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.
What are the key features?OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.
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