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Box - Intelligent Content Management vs N-able Passportal comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box - Intelligent Content M...
Ranking in Document Management Software
2nd
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
50
Ranking in other categories
Enterprise Content Management (7th), Cloud Storage (4th), Digital Asset Management (2nd), Content Collaboration Platforms (5th)
N-able Passportal
Ranking in Document Management Software
10th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Enterprise Password Managers (15th)
 

Mindshare comparison

As of November 2026, in the Document Management Software category, the mindshare of Box - Intelligent Content Management is 7.1%, down from 7.5% compared to the previous year. The mindshare of N-able Passportal is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software Mindshare Distribution
ProductMindshare (%)
Box - Intelligent Content Management7.1%
N-able Passportal1.8%
Other91.1%
Document Management Software
 

Featured Reviews

Jeremey Kenney - PeerSpot reviewer
Manager, Technology & Integration at GlobalMac IT
Secure file governance has improved collaboration and automation for client document workflows
The best features are around security, being able to set up different groups, and the governance features are really great. The new AI functionality that they released has been pretty handy. For governance and security, the audit trail capability is excellent. We are able to see when people interact or change files or if something was deleted, and we can go through and review that audit trail. The AI has been great for creating different workflows that we are able to execute. When a form gets submitted into Box - Intelligent Content Management or a file is uploaded, there are certain automations that we can put in place to where it can essentially generate tickets in our system for new users or other tasks.
Emil Heinemann - PeerSpot reviewer
IT Manager at Cerberus IT Solutions
Straightforward software saves time with its simplicity and useful password management features
Secure password storage is the primary function of N-able Passportal that works well, and all the other features are add-ons. The best advantages of N-able Passportal are that the software is straightforward and easy to use. The ease of use is a significant benefit for N-able Passportal. If you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong. With how N-able Passportal software works, there is a perception of simplicity and straightforwardness. You do not have to sit and figure out what is happening. This is important because it saves time. You can always get more money and clients, but you can never get more time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Sharing and collaborating across files and folders has been a massive game changer."
"Box had a very easy-to-use search feature and a good user interface on its website, which was faster and better than SharePoint."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"Simple file sharing and sync for internal and external customers."
"I like that Box makes it easy to deploy virtual machines."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"File and Folder sharing in the organization and outside of it."
"The collaboration of the solution is good."
"Passportal also helps manage assets. You can add information about your infrastructure, like routers, including model numbers, operating systems, expiration dates, and licensing."
"The ease of use is a significant benefit for N-able Passportal; if you need a degree to figure out how to do three small functions in your software package, it is not worth it because you will have to spend time figuring out what goes wrong."
"The ROI we have received would not be in dollars but in confidence from our clients."
"The most valuable feature of the N-able Passportal is its functionality. You can store your passwords safely, and not just anyone can gain access to them. If you have an onsite system, it can change the password for you on a daily basis. This is a great benefit because you don't have to worry about if the account's breached tomorrow, your pass is going to be changed. It's perfect."
"The most valuable features of the N-able Passportal are the password rotations, and the ability to be able to store passwords. You can have it on your phone or your desktop. You're not required to have it only on your desktop computer."
 

Cons

"The Search functionality needs to be more robust and behave like Google Search."
"Box - Intelligent Content Management can be improved by using a bit more AI, making it easier and more user-friendly to drop things in, with the ability for folks to zip things or drop one asset at a time so that it groups them all together, giving them an option to group everything together."
"One thing that Box would benefit from is a records management component."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"Sometimes, their website doesn't work properly."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"Working on documents in real-time is sometimes faulty and could be improved."
"One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repositories."
"Sometimes accessing the solution is a bit slow, but that could be due to conditions at many different points. However, some issues that do arise are outside of our control."
"I do not see any return on investment in terms of savings, time saving, or money saving, especially since this economy is struggling."
"N-able Passportal can improve the stability because sometimes I can't log in. I had some issues a couple of months ago where I couldn't log in and that was problematic."
"I'd like to see the ability to provide both credential management and documentation management for clients. Currently, they only get access to credential management."
 

Pricing and Cost Advice

"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"They are very price competitive when pushed. Initially, they come out with a standard list price, but they are willing to be very competitive. The Box price was pretty much equal to or lower than the Citrix price, and Box has more features."
"I'm in Higher Ed, so we purchase through Internet2-Net+. I absolutely recommend going that route for Higher Ed customers."
"Box's pricing is excellent."
"Better sign a full year's contract to get a discount."
"Box needs to improve with their pricing in terms of licensing costs."
"The pricing may seem steep at first, but delve into the features and you'll soon realize it is incredible value for what you get."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"The price of N-able Passportal is approximately $15 for the license."
"For its value, Passportal's price is affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
14%
Financial Services Firm
12%
Comms Service Provider
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise12
Large Enterprise35
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
Box - Intelligent Content Management has fairly good pricing for licenses, especially if you do an annual plan. We always suggest our clients do a month-to-month plan so that they have flexibility ...
What needs improvement with Box?
One aspect of Box - Intelligent Content Management that could be improved is the search functionality, which can occasionally be slow or less intuitive when locating specific files with large repos...
What is your primary use case for Box?
My main use case for Box - Intelligent Content Management is that it is a great and simple tool to use that we use every day, especially to manage our files and send and share files and collaborate...
What is your primary use case for N-able Passportal?
I have dealt with N-able Passportal in all three capacities: integrator, consultant, and selling products. I can say that I am a service provider.
What advice do you have for others considering N-able Passportal?
I am still working with N-able Passportal, though I am considering closing down the business due to the poor economic environment in this country. Automated password rotation in N-able Passportal i...
What needs improvement with N-able Passportal?
There are not many areas for improvements with N-able Passportal that come to mind. Regarding N-able Passportal pricing, it can be a bit pricey, which could be an area for improvement.
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
Information Not Available
Find out what your peers are saying about Box - Intelligent Content Management vs. N-able Passportal and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.