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C3 AI vs HubSpot Sales Hub comparison

C3 AI and HubSpot are both solutions in the AI Sales & Marketing category. C3 AI is ranked #13 with an average rating of 7.3, while HubSpot is ranked #8 with an average rating of 8.4. C3 AI holds a 1.1% mindshare in ASM, compared to HubSpot’s 1.0% mindshare. Additionally, 80% of C3 AI users are willing to recommend the solution, compared to 86% of HubSpot users who would recommend it.

C3 AI

Read 4 C3 AI reviews

3,937 Views
591 Comparison Views

80% willing to recommend

HubSpot Sales Hub

Read 23 HubSpot Sales Hub reviews

4,443 Views
711 Comparison Views

86% willing to recommend

C3 AI

HubSpot Sales Hub

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between C3 AI and HubSpot Sales Hub based on real PeerSpot user reviews.

Find out in this report how the two AI Sales & Marketing solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed C3 AI vs. HubSpot Sales Hub Report (Updated: August 2026).

Buyer's Guide

C3 AI vs. HubSpot Sales Hub

August 2026

Download the complete report

Helped 913,924 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

C3 AI

Ranking in AI Sales & Marketing

13th

Average Rating

7.2

Number of Reviews

Ranking in other categories

AI Data Analysis (20th), AI Customer Experience Personalization (20th), AI Content Creation (11th), AI Procurement & Supply Chain (4th)

HubSpot Sales Hub

Ranking in AI Sales & Marketing

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

CRM (13th)

Mindshare comparison

As of September 2026, in the AI Sales & Marketing category, the mindshare of C3 AI is 1.1%. The mindshare of HubSpot Sales Hub is 1.0%. It is calculated based on PeerSpot user engagement data.

AI Sales & Marketing Mindshare Distribution
Product	Mindshare (%)
HubSpot Sales Hub	1.0%
C3 AI	1.1%
Other	97.9%

AI Sales & Marketing

Featured Reviews

reviewer2795349

Group Head of Data Strategy & Enterprise Governance at a consumer goods company with 10,001+ employees

Struggled to justify enterprise adoption but have valued broader developer accessibility

If I could change or add anything to improve C3 AI, I would suggest making it not just an AI platform, but a data and AI combined platform, as bringing in data management elements, governance, and cloud features is critical. The real AI and modeling represent only 20 percent of what is needed; there is over 80 percent in the rest of the world that should be addressed. Given Tom Siebel's deep understanding of corporate work and his network, integrating C3 AI with other ERP solutions such as Oracle, SAP, or Microsoft is essential. If C3 AI can be an enterprise platform, embedding more data elements and ensuring seamless integration with other ERP solutions would significantly enhance its capabilities and attractiveness. If someone told me that they have SAP, and C3 AI can seamlessly integrate the data and perform action calls between SAP, allowing me to operate on C3 AI as I would on SAP, that would be a killer feature for me. I would suggest avoiding traditional licensing sales as it is too expensive; the starting price is too high. Considering a subscription model or a pay-per-use model is the best business structure for AI or data solution vendors. The pay-per-use model benefits usage, as the more you use, the more successful you become with the platform.

Read full review

reviewer2783040

Process Improvement Consultant at a consultancy with 51-200 employees

Reliable contact and pipeline management has organized my sales work but email tracking and UI personalization still need improvement

I think the areas of HubSpot Sales Hub that could be improved or enhanced are probably templates that could be a bit smarter and the overall UI, which is not the best.What bothers me about the UI of HubSpot Sales Hub is that it's a bit flat, and it does not allow for the personalization to the point I would want, as I would prefer it to look more like ClickUp tools where I can change the way it looks for my preference. The email tracking feature of HubSpot Sales Hub helps me assess prospect engagement, but I don't think it works well and it needs to be improved; the problem with it is that it recognizes auto-screening in email tools, which means HubSpot Sales Hub thinks an email opened by an end-user is actually an email that is screened, giving me false expectations. The benefits I've seen from custom reporting are quite acceptable, but the only thing I would improve is the Sankey feature; this feature is amazing in theory but it's not working very well, and I don't really understand how it's working. Regarding integration capabilities, I integrate HubSpot Sales Hub with Apollo and Fireflies, and while the Outlook features are acceptable, Outlook should be improved since it's really problematic; the problem is that it's constantly disconnecting, and every time you go to Outlook you have to log in again, which nobody remembers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have noticed improvements in efficiency, reduced downtime, and time saved for my team, as it is quite integrated through the source ML pipeline to report to general customer UI, functioning as one platform that takes care of everything, thus improving efficiency, optimization, and increasing project deliverables."

"The biggest strength of C3 AI is how much it handles in one platform: data integration, model deployment, governance, monitoring, and application development."

"In the first phase alone, there was approximately $90 million in savings, which reduced about 5% of inventory."

"One of the best features C3 AI offers is that you do not need to learn Python or any specific machine learning programming language; you can use C3 AI with JavaScript."

"HubSpot Sales Hub is the backbone of our go-to-market build, and from a day-to-day perspective, it is our source of truth and our system of record for all things sales and marketing and customer success at this point."

"HubSpot Sales Hub had a noticeable impact on the sales cycle length for our customers. Before focusing on the sales process, we implemented various versions, including support and payment management modules. The automation and improvements facilitated by HubSpot Sales Hub were evident, making it a valuable tool for driving positive transformations in our sales processes."

"The solution is very straightforward to utilize."

"The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers."

"The tool facilitates adding the relevant information to the records automatically, so you don't have to look things up, as there is an automated search engine and a complete field for you."

"The most valuable feature of the solution is the tracking of customer interaction and client introduction."

"The ability to make calls from the system free of charge is valuable."

"The solution makes it easy for you to log in and manage your pipeline. So pipeline management is very easy and simple."

More HubSpot Sales Hub pros

Cons

"C3 AI can feel very enterprise-heavy. For smaller teams, it may feel excessive."

"We even failed to open any doors for C3 AI; there are no smaller wins, learning opportunities, or process improvements, even if the main goals were not met."

"The reason I chose eight out of ten is that as a user of C3 AI, I found the operational aspect not easy to understand; it is a bit tricky, and you should have more core knowledge to navigate C3 AI."

"However, I sometimes hear from colleagues that hallucination is an issue."

"I think AI-driven features would be great. For example, if it could make recommendations and suggestions for each user, like when to reply or what to say, that would be a great asset in a CRM. This could help sales reps close deals faster, which is crucial."

"It would be good to be able to add AI and make it easier to integrate the tool with our day-to-day processes."

"There are a lot of areas in HubSpot Sales Hub that can improve. It is lacking some direct automation. There are a lot of challenges that we have during the integration. To solve this problem, we are using other third-party tools. They could improve on direct automation."

"There have been some challenges related to workflow customization and terminology."

"The solution is good, but it could be more straightforward."

"The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective."

"There is room for improvement in the dashboard. If we can actually connect it to maybe a Power BI or some dynamic reporting tool where we can actually slice and dice, that would be really great."

"The email tracking feature of HubSpot Sales Hub helps me assess prospect engagement, but I don't think it works well and it needs to be improved; the problem with it is that it recognizes auto-screening in email tools, which means HubSpot Sales Hub thinks an email opened by an end-user is actually an email that is screened, giving me false expectations."

More HubSpot Sales Hub cons

Pricing and Cost Advice

Information not available

"The tool's licensing depends on factors like the number of contacts, users, and additional modules. But generally, it's feasible and accessible. A free license is also available, although it comes with limited features. Even the free license is cool to use."

"I rate the product's pricing a five out of ten. It becomes expensive when you add more features and users."

"The solution is very affordable from the perspective of the features."

"I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive."

"HubSpot Sales Hub is priced reasonably. There are other solutions available that are affordable as compared to HubSpot Sales Hub. They are one of the market leaders, the price tag is good at this point."

"The solution is more on the cheaper side, but not the cheapest. I'd say it's somewhere in the middle. There are cheaper options like Zoho that provide many features at a lower price, but they're not as expensive as Salesforce or SAP."

"The tool's licensing offers value."

"From a pricing point of view, it was 1,000 dollars per month. The solution was worth the money paid for it."

More HubSpot Sales Hub pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

26%

Comms Service Provider

12%

Manufacturing Company

11%

Energy/Utilities Company

Comms Service Provider

18%

Construction Company

14%

Financial Services Firm

12%

University

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for C3 AI?

The pricing for C3 AI was quite high compared to other smaller AI platforms and open-source alternatives we had explored. Initially, we were cautious due to the significant investment involved.

See all answers

What needs improvement with C3 AI?

C3 AI can feel very enterprise-heavy. For smaller teams, it may feel excessive. Some workflows also feel more complex than they need to be. Overall, it is a good product, but the platform can feel ...

See all answers

What is your primary use case for C3 AI?

I have been using C3 AI for roughly eight to ten months as part of a small engineering team working on operational analytics. We primarily use it for predictive maintenance and some newer generativ...

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What is your experience regarding pricing and costs for HubSpot Sales Hub?

My experience with pricing, setup cost, and licensing was a bit confusing, to be honest; I think HubSpot has gone through a lot of recent change around the packaging and the way that it is sold in ...

See all answers

What needs improvement with HubSpot Sales Hub?

I look forward to seeing a lot of the innovation in the space regarding Agentic AI and the ability to have AI agents working on your behalf via HubSpot to do some prospecting for and to fill the to...

See all answers

What is your primary use case for HubSpot Sales Hub?

My main use case for HubSpot Sales Hub is that it syncs very well with the way that we track our business via the HubSpot CRM, and it provides me workflows and solutions to manage my day-to-day act...

See all answers

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Product Reports

Buyer's Guide

C3 AI

September 2026

Download C3 AI product report

Buyer's Guide

HubSpot Sales Hub

September 2026

Download HubSpot Sales Hub product report

Overview

C3 AI leverages advanced AI to optimize supply chains, predict demand, and integrate data for improved decision-making. Real-time dashboards and alerts support quick actions, requiring JavaScript and machine learning expertise.

C3 AI empowers enterprises by enhancing operational efficiency through AI-driven insights. Users gain an edge by identifying pricing anomalies and tracking delivery and supplier health. With JavaScript as the primary interface, accessibility broadens, fostering implementation across platforms. C3 AI’s robust architecture, connectivity, and sourcing optimizations translate into significant savings, showcasing its reliability and diverse AI libraries. However, the need for a more streamlined deployment, better onboarding processes, and transparent AI recommendations remains essential for maximized use.

What are the main features of C3 AI?

Supply Chain Optimization: Uses AI for enhanced supply chain management and demand prediction.
Data Integration: Consolidates information from various sources for comprehensive analytics.
Real-Time Dashboards: Provides immediate data visualization and actionable insights.
Alerts and Notifications: Enables proactive decision-making through customized alerts.
Diverse AI Libraries: Enhances functionality with a wide range of AI tools and models.

What benefits should users look for when evaluating C3 AI?

AI-Driven Insights: Offers strategic data analysis for better decision-making.
Cost Savings: Demonstrated capability of generating millions in savings through optimization.
Scalable Operations: Facilitates scaling by integrating multiple ERP systems.
Predictive Maintenance: Reduces equipment downtime through precise failure predictions.
Automation: Streamlines sourcing and inventory management through automated processes.

Industries incorporate C3 AI for predictive maintenance, financial fraud detection, and operational scaling. Tech consultancies enable enterprise AI adoption using JavaScript, simplifying implementations without needing deep machine learning expertise. The platform’s comprehensive analytics are valued across sectors.

C3 AI

HubSpot Sales Hub is a powerful CRM platform that enhances sales operations with features like pipeline management and customer journey mapping, while offering seamless integration and automation.

HubSpot Sales Hub provides a comprehensive suite of tools designed to optimize sales processes. Its intuitive interface supports efficient task completion through features like easy call functionality and customization options. The platform excels in email tracking and custom reporting, aiding in accurate sales forecasting. Integration capabilities enhance organizational visibility, while automation streamlines workflows. Despite its strengths, users seek improvements in lead capture accuracy, automation complexities, and customization flexibility, alongside more robust reporting and AI-driven analytics.

What are the key features of HubSpot Sales Hub?

Pipeline Management: Streamlines tracking and management of sales pipelines.
Customer Journey Mapping: Visualizes and enhances customer interactions.
Seamless Integration: Connects effortlessly with other systems for improved organization.
Automation Capabilities: Automates routine tasks, enhancing productivity.
Email Tracking: Offers insights into customer engagement through email monitoring.
Custom Reporting: Facilitates better decision-making with tailored reports.

What benefits or ROI should be expected?

Improved Forecasting: Accurate reporting enhances sales predictions.
Enhanced Visibility: Integration and automation boost operational insight.
Task Efficiency: Intuitive features streamline workflow management.
Sales Cycle Management: Flexibility supports diverse sales strategies.

HubSpot Sales Hub is widely implemented across industries for tasks like opportunity management and sales lifecycle tracking. It assists in proposal generation, lead management, and marketing campaigns, positioning it as a critical tool for sales and marketing teams aiming to improve workflow and customer relationships.

HubSpot

Sample Customers

Information Not Available

digimind, easyrecrue, software2, subaru, suzuki, Huif

Buyer's Guide

C3 AI vs. HubSpot Sales Hub

August 2026

Free Report: C3 AI vs. HubSpot Sales Hub

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