No more typing reviews! Try our Samantha, our new voice AI agent.

CA Unified Communications Monitor vs NETSCOUT nGeniusPULSE comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
89th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (60th)
NETSCOUT nGeniusPULSE
Ranking in Network Monitoring Software
49th
Average Rating
8.2
Reviews Sentiment
4.3
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusPULSE is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
NETSCOUT nGeniusPULSE0.5%
CA Unified Communications Monitor0.5%
Other99.0%
Network Monitoring Software
 

Featured Reviews

reviewer1605927 - PeerSpot reviewer
Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees
Meets the needs of the customer but all of the features need improvement
I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.
Ian Munoz - PeerSpot reviewer
Ingeniero en Telecomunicaciones at a energy/utilities company with 1,001-5,000 employees
Has improved traffic visibility and simplified dashboard use, but could benefit from better integration with other tools
NETSCOUT nGeniusPULSE works very well in our case. We have not experienced any troubles with traffic analysis SolarWinds has a dashboard that is older and not as user-friendly. NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds. NETSCOUT nGeniusPULSE is not…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."
"Good end-to-end monitoring"
"We use the solution to meet the needs of the customer."
"nGenius provides us with increased visibility during IT deployments."
"The solution's technical support team consists of good engineers and technicians."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"We have seen a measurable decrease in mean time to know and mean time to repair, and because the tool allows us to get to things a lot quicker and see things a lot quicker, we have actually reduced those times and it has definitely helped with our network uptime, with an improvement in uptime of at least 50 percent."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"NETSCOUT nGeniusPULSE has an easier dashboard to manipulate compared to SolarWinds."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
 

Cons

"All the features and functions of the solution can be improved, specifically the user experience."
"The solution should have automatic baseline detection."
"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"Before an attack starts, seeing the traffic behavior and activities would be great. The tool should also share alerts since it is an area where the product has certain shortcomings."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
"NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
 

Pricing and Cost Advice

Information not available
"The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Government
14%
Construction Company
10%
Financial Services Firm
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NETSCOUT nGeniusPULSE?
The tool's price is okay. On a scale of one to ten, I rate it as a five, where one means it is not expensive, and ten means it is the most expensive.
What needs improvement with NETSCOUT nGeniusPULSE?
NETSCOUT nGeniusPULSE is not integrated with SolarWinds. They work in different ways.
What is your primary use case for NETSCOUT nGeniusPULSE?
I use the solution in my company to analyze international traffic.
 

Also Known As

CA UC Monitor
nGeniusPULSE
 

Overview

 

Sample Customers

BBVA Compass
Banco Votorantim
Find out what your peers are saying about CA Unified Communications Monitor vs. NETSCOUT nGeniusPULSE and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.