Carbonite Server vs Quest Rapid Recovery [EOL] comparison

OpenText and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

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2,702 Comparison Views

100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Carbonite Server

Quest Rapid Recovery [EOL]

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 26, 2025

Quest Rapid Recovery and Carbonite Server compete in the data protection and recovery market. Quest Rapid Recovery's pricing and support services are advantageous, but Carbonite Server offers superior features and innovation, providing more value for cost.

Features: Quest Rapid Recovery offers quick snapshot-based recovery capabilities, integration with various platforms, and deduplication features. Carbonite Server provides cloud backup options, live server replication, and comprehensive dashboard controls.

Room for Improvement: Quest Rapid Recovery needs enhancements in cloud backup options, dashboard control functionalities, and live replication capabilities. Carbonite Server could improve its installation process, support response times, and platform integration ease.

Ease of Deployment and Customer Service: Quest Rapid Recovery is favored for its straightforward installation and responsive support. Carbonite Server, despite its feature set, involves more complex deployment processes but continuously improves customer interaction.

Pricing and ROI: Quest Rapid Recovery generally provides a more cost-effective initial setup, appealing to businesses with budget constraints. Carbonite Server, although more costly upfront, offers scalable advantages and long-term IT cost efficiencies, potentially increasing ROI with advanced features.

To learn more, read our detailed Backup and Recovery Report (Updated: July 2026).

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Backup and Recovery

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (57th), Cloud Backup (44th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The efficiency and convenience are excellent."

"This solution is very simple to use and I will recommend it to anybody."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It does not slow down your computer or use a lot of resources as it works."

"It seems reliable and easy to use."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

More Carbonite Server pros

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"The general backup for replication and virtual standby are the most valuable aspects; it does what it says it does and is a decent tool for not a big budget."

"The most valuable feature is the disaster recovery process from the data center."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The compression and deduplication features have helped to save on storage costs."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."

More Quest Rapid Recovery [EOL] pros

Cons

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The Hyper-V backup has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"When you have to restore it, Carbonite takes a lot of time."

"The stability has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

More Carbonite Server cons

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."

"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The solution is open source."

"Its price is reasonable."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"I don't think the licensing for the product is very expensive."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Healthcare Company

Computer Software Company

Construction Company

Manufacturing Company

10%

Performing Arts

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

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What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

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What needs improvement with Quest Rapid Recovery?

The product is expensive.

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What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

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Product Reports

Buyer's Guide

Cloud Backup

July 2026

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Buyer's Guide

Quest Rapid Recovery [EOL]

July 2026

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Also Known As

Carbonite Recover Backup

Dell AppAssure

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

INLINE Commercial Construction, Hamilton County

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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