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Carbonite Server vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Backup and Recovery (57th), Cloud Backup (45th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
Nicusor Munteanu - PeerSpot reviewer
Senior IT System Engineer at Orange
Simple and flexible backup solution
I mainly use Cloud Connect as a cloud backup repository Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options. I've been using Cloud Connect for about four years. We encountered some issues with stability at the beginning, but these were fixed after…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable."
"It seems reliable and easy to use."
"The solution is a free engine to help work with the container."
"I find the BMR/image and the recovery pieces are valuable."
"The efficiency and convenience are excellent."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"This solution is very simple to use and I will recommend it to anybody."
"The most valuable features are the fast replication and recovery of data."
"Technical support is perfect, they are very helpful."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
"I like the fact that it gives you the possibility to set the data out of the customer on-premises site and to have an off-site copy in your Cloud Data Center."
"For my needs, the solution offers everything I want."
"With Veeam, you get a useable copy when you restore a backup."
"Replication without network changes."
"It's a stable solution."
 

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."
"When you have to restore it, Carbonite takes a lot of time."
"They do not yet have USB recovery but they are adding it in coming releases."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I think the pricing could be improved and I also think archiving could be improved."
"The pricing is much higher than what our clients expect it to be."
"The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."
"Basically, a huge amount of storage capacity can be required in certain cases."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"The solution could improve the stability."
"The flexibility results in more administrative GUI. The GUI needs improvement."
 

Pricing and Cost Advice

"The solution is open source."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The pricing is between $120 and $150 per year."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution is reasonable because of our good standing with the vendor."
"I think that this is one of the most cost-effective solutions."
"The licensing fee is on a monthly basis."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The pricing of Veeam Cloud Connect is good."
"We are looking into how we can extend the license of this product."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
Healthcare Company
7%
Construction Company
18%
Manufacturing Company
15%
Performing Arts
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

Carbonite Recover Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: June 2026.
900,644 professionals have used our research since 2012.