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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (66th), Disaster Recovery as a Service (15th)
Veeam Cloud Connect [EOL]
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Charles Daou - PeerSpot reviewer
Senior system Engineer at Soft Flow
Great backup that's user-friendly and very reliable
The initial setup is very straightforward. It is easy. There are no great difficulties when setting up the solution. Even the configuration is simple. The deployment itself takes only a couple of days. It only takes one person to install it. You do not need a big team. We had an engineer manage it. The product does not require any maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
"The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products."
"It hasn't given us any issues so far."
"In my opinion, the console or dashboard is the most valuable feature of this solution."
"Replication without network changes."
"A really good feature is backing up the emails of the company."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The pricing is much higher than what our clients expect it to be."
"The security of encrypted data could be better."
"We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"Doesn't back-up from KVM."
"We need the solution to offer IT storage."
"The solution could improve the stability."
"Pricing could be improved and I also think archiving could be improved."
 

Pricing and Cost Advice

Information not available
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"I think that this is one of the most cost-effective solutions."
"We are looking into how we can extend the license of this product."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The pricing of Veeam Cloud Connect is good."
"The licensing fee is on a monthly basis."
"The price of the solution is reasonable because of our good standing with the vendor."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: January 2026.
881,665 professionals have used our research since 2012.