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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (62nd), Disaster Recovery as a Service (18th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Nicusor Munteanu - PeerSpot reviewer
Senior IT System Engineer at Orange
Simple and flexible backup solution
I mainly use Cloud Connect as a cloud backup repository Cloud Connect's best features are its simplicity, flexibility, and constantly-expanding options. I've been using Cloud Connect for about four years. We encountered some issues with stability at the beginning, but these were fixed after…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"It's a stable solution."
"With Veeam, you get a useable copy when you restore a backup."
"I've found flexibility to be the most valuable feature, and I also like that it's scalable and that the stability is okay."
"The most valuable features are the fast replication and recovery of data."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"The best part about this solution is that it just works."
"Generally speaking about Veeam, as a vendor, from a technical support perspective, I've really enjoyed the fact that they have a really high response rate."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"I would like to see more advanced training courses made available to cover complicated use cases."
"We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people."
"We encountered some issues with stability at the beginning."
"Doesn't back-up from KVM."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"The pricing is much higher than what our clients expect it to be."
"The dashboard could be more intuitive."
"The biggest thing that Cloud Connect needs is native deduplication."
 

Pricing and Cost Advice

Information not available
"The price of the solution is reasonable because of our good standing with the vendor."
"The pricing of Veeam Cloud Connect is good."
"I think that this is one of the most cost-effective solutions."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The licensing fee is on a monthly basis."
"We are looking into how we can extend the license of this product."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
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Top Industries

By visitors reading reviews
Construction Company
29%
Comms Service Provider
17%
Financial Services Firm
8%
Performing Arts
6%
Construction Company
18%
Manufacturing Company
13%
Performing Arts
10%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: July 2026.
908,800 professionals have used our research since 2012.