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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (52nd), Disaster Recovery as a Service (17th)
Veeam Cloud Connect [EOL]
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
Charles Daou - PeerSpot reviewer
Great backup that's user-friendly and very reliable
The initial setup is very straightforward. It is easy. There are no great difficulties when setting up the solution. Even the configuration is simple. The deployment itself takes only a couple of days. It only takes one person to install it. You do not need a big team. We had an engineer manage it. The product does not require any maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good. Being able to archive users who had been backed up, is a good functionality. Even if they've been deactivated it'll keep the backups and keep them protected."
"The stability and restore options on the solution are very good."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"The most valuable features are the fast replication and recovery of data."
"The most valuable feature of Veeam Cloud Connect is the server backups, such as the Microsoft Windows server. Additionally, the updates provide useful enterprise functionality."
"This solution works really well and it is simple to deploy."
"While there are some complexities, Veeam tries to keep the product simple and offers a good knowledge base. It's quite structured, so you can easily take one subject and learn about it simply by reading through the documentation."
"The most valuable quality of Veeam Cloud Connect is its reliability."
"The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"Basically, a huge amount of storage capacity can be required in certain cases."
"The dashboard could be more intuitive."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"We were interested in investing hundreds of thousands of dollars in VMware. VMware right now is one of the biggest solutions in the world, in terms of the IT environment. But for Cloud Connect it's not. I think they need the cloud version to reach more customers, to enable the cloud version to be used by more people."
"Doesn't back-up from KVM."
"If a customer has a low budget, Veeam may be too expensive."
 

Pricing and Cost Advice

Information not available
"The licensing fee is on a monthly basis."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The pricing of Veeam Cloud Connect is good."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"We are looking into how we can extend the license of this product."
"The price of the solution is reasonable because of our good standing with the vendor."
"I think that this is one of the most cost-effective solutions."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Government
15%
Financial Services Firm
12%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Veeam Cloud Connect?
In my opinion, the console or dashboard is the most valuable feature of this solution.
What is your experience regarding pricing and costs for Veeam Cloud Connect?
The pricing of Veeam Cloud Connect is good. The reason for our change in solution was not because of pricing, as there was nothing to complain about in terms of pricing. Although I will have to pay...
What needs improvement with Veeam Cloud Connect?
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The afte...
 

Comparisons

No data available
No data available
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Cloud Backup. Updated: March 2025.
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