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Arcserve Cloud Direct vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve Cloud Direct
Average Rating
5.0
Reviews Sentiment
5.2
Number of Reviews
1
Ranking in other categories
Cloud Backup (52nd), Disaster Recovery as a Service (17th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1321896 - PeerSpot reviewer
Junior Service Desk Operator at a cloud solution provider with 11-50 employees
Good backup retention but it is not a reliable platform and it doesn't giving any sort of alerts that things are not working
StorageCraft wasn't getting full backup coverage. It was backing up around 1 to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working. The majority of stuff wasn't backed up, so we really weren't happy with them. That's when we went on the look for a new solution.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup retention was pretty good, and being able to archive users who had been backed up is good functionality because even if they've been deactivated it'll keep the backups and keep them protected."
"The most valuable features of Veeam Cloud Connect are its ease of use and the portal is very useful."
"Veeam Cloud Connect is used extensively, and there's a plan to increase its usage in the future."
"For my needs, the solution offers everything I want."
"Generally speaking about Veeam, as a vendor, from a technical support perspective, I've really enjoyed the fact that they have a really high response rate."
"The solution is extremely stable; we haven't come across any bugs, crashes, or glitches."
"The most valuable feature is that it is very elastic. It's adaptable because it's very flexible and modular."
"The interesting part of the solution is that the customer does not have to invest in a second site to store their offsite backups."
"I like this solution and recommend it to clients."
 

Cons

"StorageCraft wasn't getting full backup coverage. It was backing up around one to 2% of the points. It was not a reliable platform and it wasn't giving any sort of alerts that things were not working."
"The flexibility results in more administrative GUI. The GUI needs improvement."
"The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."
"There are some issues with the cloud providers for Veeam Cloud Connect that do not support all the features."
"We encountered some issues with stability at the beginning."
"The security of encrypted data could be better."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is."
"Doesn't back-up from KVM."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is. For instance, in the enterprise version, we can only use one accelerator with the cloud provider. It means if I have my Cloud Connect, I cannot connect another site of mine with another cloud connect and use an accelerator of Veeam. They should change this."
 

Pricing and Cost Advice

Information not available
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The price of the solution is reasonable because of our good standing with the vendor."
"I think that this is one of the most cost-effective solutions."
"The licensing fee is on a monthly basis."
"We are looking into how we can extend the license of this product."
"The pricing of Veeam Cloud Connect is good."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
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Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
17%
Healthcare Company
12%
Manufacturing Company
6%
Construction Company
16%
Manufacturing Company
13%
Outsourcing Company
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Also Known As

StorageCraft Cloud Services, StorageCraft Disaster Recovery Services, StorageCraft Cloud Backup, Arcserve Cloud Services, Zetta Cloud Backup
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

Lion
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, N2WS and others in Cloud Backup. Updated: October 2026.
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