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Druva Phoenix vs Veeam Cloud Connect [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva Phoenix
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Cloud Backup (23rd), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (16th), SaaS Backup (13th)
Veeam Cloud Connect [EOL]
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.
DB
General Manager at a computer retailer with 1-10 employees
User-friendly interface, and reasonably priced but the support needs improvement
While the solution is generally satisfactory, we encountered difficulties when attempting to seek assistance for issues we faced. Getting the necessary help proved to be quite challenging. The after-sales service is not ideal for French-speaking customers like us in Quebec. Unfortunately, there is no local support available for us. We are now able to work on more security-related tasks with Acronis, as they offer features such as antivirus, DLP, and various cybersecurity options. This is a significant improvement compared to our previous solution with Veeam Cloud Connect, where we were lacking such features. It also allows us to offer a wider range of security options to our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's patch-based, so you don't have to bother about the backup server or the repository."
"The initial setup was very straightforward."
"The solution is great for companies that need backup capabilities."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"Druva Phoenix is easy to use and easy to start with."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"The administration and management integrate with multiple solutions, not just with one or two environments, even if they're not VMware products, and we've found this to be a valuable feature."
"The solution is already far more advanced than our customers require. It offers advanced scripting and automation pre-testing to support the custom library and custom tasks."
"I am happy with their support, they are fast, and their response is very good."
"One of the most valuable features of Veeam Cloud Connect is it does not require the use of an extremely fast internet connection for it to work. The backup process is automated which is great."
"The most valuable quality of Veeam Cloud Connect is its reliability."
"It's a stable solution."
"I've found flexibility to be the most valuable feature, and I also like that it's scalable and that the stability is okay."
"The most valuable feature is the snapshot capability."
 

Cons

"There is room for improvement in the reporting aspect of Druva Phoenix."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"Some of the features I'd like added to the solution would be coming up in version 12, so the only area for improvement I saw in Veeam Cloud Connect was the need to have more support for object storage."
"The bandwidth optimization needs to be improved and have better efficiency so that you send fewer amounts of data from one site to the other."
"I think Veeam Cloud Connect could be more stable, scalable, and secure. I think better pricing is needed."
"The biggest thing that Cloud Connect needs is native deduplication."
"It would be helpful if the enterprise edition was more complete. It's not as complete as the enterprise plus edition is."
"The dashboard could be more intuitive."
"The solution needs to be more scalable. There should be no reason to set up Veeam Cloud Connect and have 10 servers in order to have a cloud backup. The initial setup could be easier."
"The solution should allow for interfacing with other public cloud vendors. They could work to build something around that concept."
 

Pricing and Cost Advice

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"We are looking into how we can extend the license of this product."
"The licensing is MSP-based. It is connected to the portal, and you can deploy it to your end users as well."
"The price of the solution could be cheaper. There are monthly or yearly subscription options available. The annual subscription tends to be cheaper."
"The price of the solution is reasonable because of our good standing with the vendor."
"The licensing fee is on a monthly basis."
"I think that this is one of the most cost-effective solutions."
"The pricing of Veeam Cloud Connect is good."
"It's not the cheapest solution on the market but it's reliable, so we find it cost-effective."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Construction Company
16%
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
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Also Known As

CloudRanger
Veeam Cloud Connect for the Enterprise
 

Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Worldwide Holdings, ContinuitySA, MPY, Linxdatacenter
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Broadcom and others in Disaster Recovery (DR) Software. Updated: September 2026.
913,806 professionals have used our research since 2012.