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Catchpoint vs Entuity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
12th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (12th), Digital Experience Monitoring (DEM) (4th)
Entuity
Ranking in Network Monitoring Software
67th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.5% compared to the previous year. The mindshare of Entuity is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Catchpoint0.6%
Entuity0.6%
Other98.8%
Network Monitoring Software
 

Featured Reviews

reviewer2867268 - PeerSpot reviewer
Observability Architect at a financial services firm with 10,001+ employees
Proactive synthetic monitoring has reduced major incidents and provides global user experience insights
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint's customer service and support are valuable."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."
"Overall, my experience with Catchpoint was really great, as it offers monitoring of performance, websites, APIs, and internet services for organizations."
"Catchpoint is very great software for troubleshooting APIs, websites, availability, and other third-party services such as CDNs, which makes it stand out."
"My advice to others who want to start using Catchpoint is that it's more useful for eCommerce businesses, and if you want to use it, it's a very, very helpful tool because it captures data from end-to-end."
"They only lose two points for the cost; otherwise, the insights they provide are really good."
"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."
"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."
"I would encourage others to use Entuity, as it's powerful and user-friendly."
"One of the most valuable features of Entuity is the user interface."
"The initial setup of Entuity is easy and the full process took approximately 30 minutes."
"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
"We went for this solution because it comes with a lot of features; it's an all-in-one solution, which means we don't have to go for multiple solutions."
"This is a very user friendly solution, that is good for user access, allowing deep dives into devices, system performance and more."
"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."
 

Cons

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."
"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"Currently, Catchpoint is migrating to a new user interface. My colleagues and I feel that the old user version was better, it was more user-friendly."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"I think Catchpoint can be improved because it is competitively a little costlier."
"One improvement for Catchpoint is the detail analysis logs that we struggle to find within the tool."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."
"If we want to modify the calculation matrix or equation, we have to raise a professional service."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
"A typical user might want to see even more depth to the standard reporting and ease of integration."
"Entuity currently has APIs, but they are not straightforward."
"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing is comparable to the last tool we were using."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"It varies and depends on the quantity. It's worth the cost."
"Entuity's licensing is very highly-priced."
"We have 400 licenses and we are only using 150 licenses."
"Entuity is not an expensive solution."
"It can be comparatively expensive but that is because it is comprehensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
10%
Comms Service Provider
10%
Financial Services Firm
24%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...
What needs improvement with Catchpoint?
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the...
What is your primary use case for Catchpoint?
My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...
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Comparisons

 

Overview

 

Sample Customers

Information Not Available
Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Find out what your peers are saying about Catchpoint vs. Entuity and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.