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Catchpoint vs FortiMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
29th
Ranking in Digital Experience Monitoring (DEM)
7th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Cloud Monitoring Software (17th)
FortiMonitor
Ranking in Network Monitoring Software
23rd
Ranking in Digital Experience Monitoring (DEM)
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (22nd), IT Alerting and Incident Management (13th)
 

Mindshare comparison

As of April 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 3.6%, up from 2.2% compared to the previous year. The mindshare of FortiMonitor is 2.2%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Catchpoint3.6%
FortiMonitor2.2%
Other94.2%
Digital Experience Monitoring (DEM)
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The drill-down feature of this product was very good, as it allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."
"Catchpoint provides a great amount of information."
"The product's initial setup phase is easy."
"FortiMonitor is 100% stable."
"FortiMonitor is a great compliment to Cradlepoint; we have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."
"Overall, I would recommend FortiMonitor to others."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"The most valuable feature of FortiMonitor is user monitoring, as we are able to see if the user is following the policy or not from their system, and additionally the solution integrates well with Fortinet FortiGate and has centralized management."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
 

Cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor needs to improve its alert system."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
 

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing varies based on services and licensing models."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"FortiMonitor's price is very high."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"There are additional costs needed for certain functionality, such as scalability."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
10%
Retailer
10%
Comms Service Provider
8%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
 

Also Known As

No data available
Panopta
 

Overview

 

Sample Customers

Information Not Available
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about Catchpoint vs. FortiMonitor and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.