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Catchpoint vs FortiMonitor comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
12th
Ranking in Digital Experience Monitoring (DEM)
4th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (13th), Cloud Monitoring Software (12th)
FortiMonitor
Ranking in Network Monitoring Software
34th
Ranking in Digital Experience Monitoring (DEM)
11th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (40th), IT Alerting and Incident Management (17th)
 

Mindshare comparison

As of September 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 5.2%, up from 1.9% compared to the previous year. The mindshare of FortiMonitor is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM) Mindshare Distribution
ProductMindshare (%)
Catchpoint5.2%
FortiMonitor2.9%
Other91.9%
Digital Experience Monitoring (DEM)
 

Featured Reviews

reviewer2867268 - PeerSpot reviewer
Observability Architect at a financial services firm with 10,001+ employees
Proactive synthetic monitoring has reduced major incidents and provides global user experience insights
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.
reviewer2677554 - PeerSpot reviewer
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Managing diverse networks with detailed alerts enhances device oversight
FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint has positively impacted our organization by providing reliable visibility into performance and availability of our Jira and Confluence environments, giving us confidence that critical user journeys are being continuously monitored."
"Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."
"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."
"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."
"During business hours, it has worked absolutely fine without any issues."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"It provides the best firewall features."
"FortiMonitor's dashboard is very informative and user-friendly."
"The product's initial setup phase is easy."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
 

Cons

"The only thing that occasionally bugs me about Catchpoint is some aspects of the UI."
"One thing that is not available is the multi-factor authentication feature concerning monitoring any applications."
"Currently, Catchpoint is migrating to a new user interface. My colleagues and I feel that the old user version was better, it was more user-friendly."
"I believe the connection with Snowflake, AWS, and other new upcoming AI tools should be easier, especially the configuration with AI tools and LLMs."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"My experience with pricing, setup effort, and licensing with Catchpoint is that it is not the cheapest product."
"One improvement for Catchpoint is the detail analysis logs that we struggle to find within the tool."
"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."
"FortiMonitor needs to improve its alert system."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"There are areas for improvement that FortiManager is addressing."
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The solution's pricing is comparable to the last tool we were using."
"In terms of licensing fees, I believe they were slightly higher."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"There are additional costs needed for certain functionality, such as scalability."
"FortiMonitor's price is very high."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Outsourcing Company
12%
Construction Company
10%
Comms Service Provider
10%
Comms Service Provider
8%
Financial Services Firm
8%
Healthcare Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise22
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...
What needs improvement with Catchpoint?
One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the...
What is your primary use case for Catchpoint?
My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
What needs improvement with FortiMonitor?
There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...
 

Also Known As

No data available
Panopta
 

Overview

 

Sample Customers

Information Not Available
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about Catchpoint vs. FortiMonitor and other solutions. Updated: September 2026.
913,654 professionals have used our research since 2012.