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Catchpoint vs Sentry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Catchpoint delivers significant ROI with fewer outages, enhanced user experience, real-time insights, cost-effectiveness, and 24/7 support.
Sentiment score
3.9
Sentry quickly resolves errors, boosts productivity, reduces downtime, improves user experience, and allows focus on new features.
There have been fewer outages, and it is very easy to identify the issue of performance bottleneck through root cause analysis and insights.
Web Developer at AT&T
Real-time monitoring of networks, websites, and apps gives insightful information which helps to make data-driven decisions.
Senior Network Engineer at AT&T
We have seen a return on investment as we have fewer outages.
Senior Security Engineer at AT&T
 

Customer Service

Sentiment score
7.8
Catchpoint's 24/7 proactive customer support is highly rated for responsiveness, reliability, and professional assistance, ensuring high user satisfaction.
Sentiment score
4.0
Sentry's comprehensive documentation and community support reduce reliance on customer service, with support rated 3.5 out of 5.
Catchpoint customer support is very helpful and proactive.
Web Developer at AT&T
The customer support is always very friendly and responsive and always available twenty-four hours per day, seven days a week.
Senior Security Engineer at AT&T
Customer support is available 24/7 and very proactive and responsive.
Senior Network Engineer at AT&T
We have not contacted their technical support because everything is easy to set up under Sentry.
Founding Member at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
7.3
Catchpoint's scalability is praised for adapting to growth, excelling in SaaS environments, though on-premises setups face challenges.
Sentiment score
7.5
Sentry is praised for its robust scalability, handling large-scale operations efficiently, even with high user volumes and complex environments.
Catchpoint's scalability is great as it grows with my organization's needs and can handle those needs very well.
Web Developer at AT&T
It has been easy to use and configure across multiple systems, each having several environments.
Founding Member at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
8.6
Catchpoint is praised for its stability, reliability, and consistent performance, earning high satisfaction and trust from users.
Sentiment score
7.5
Users praise Sentry's stability, citing few downtimes and robust features contingent on user skills, with high ratings.
Catchpoint is stable as I have not experienced any lagging.
Senior Network Engineer at AT&T
 

Room For Improvement

Catchpoint struggles with complex setups, UI issues, and lacks automation, needing better integration, flexibility, and cost efficiency.
Users seek Sentry improvements in integrations, analytics, customization, interface, debugging, personalization, mapping, documentation, and cloud capabilities.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Technical Consultant Project Lead at a consultancy with 10,001+ employees
Dashboard customization and UX should be improved.
Web Developer at AT&T
I would also add that the script recorder needs some work due to an update by Google, deprecating the use of the current solution.
Senior Network Engineer at AT&T
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
Founding Member at a tech services company with 51-200 employees
 

Setup Cost

Catchpoint's pricing is high but cost-effective for large enterprises, offering competitive features and volume discounts, challenging smaller budgets.
Sentry offers flexible, cost-effective pricing with easy plan transitions and customizable options for enterprise users.
The cost is very effective and relatively competitive.
Senior Security Engineer at AT&T
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
Web Developer at AT&T
Catchpoint's price is very cost-effective, but I don't know if it might be out of budget for a smaller organization working on a tight budget.
Senior Network Engineer at AT&T
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
Founding Member at a tech services company with 51-200 employees
 

Valuable Features

Catchpoint improves performance and reduces downtime with synthetic monitoring, root cause analysis, and user-friendly reporting tools.
Sentry provides robust error management, performance monitoring, and seamless integration with platforms, enhancing developer collaboration and application efficiency.
Synthetic monitoring and root cause analysis have helped my team by allowing root cause monitoring to help us understand where the threat is coming from, enabling us to catch the threat before it impacts our users.
Web Developer at AT&T
The reduction in outages is notable, with a 60 to 70% increase in outages reduction.
Human Resources Manager at AT&T
With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents.
Senior Network Engineer at AT&T
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
Founding Member at a tech services company with 51-200 employees
At this time, I focus on finding and fixing bugs.
React Developer at Rayvarz Software Engineering Company
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
Senior QA Engineer at a outsourcing company with 201-500 employees
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (57th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (11th)
Sentry
Ranking in Application Performance Monitoring (APM) and Observability
12th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Debugging (1st)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.8%, up from 0.4% compared to the previous year. The mindshare of Sentry is 3.0%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Sentry3.0%
Catchpoint0.8%
Other96.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Henry Mike - PeerSpot reviewer
Senior Network Engineer at AT&T
Monitoring has delivered proactive issue detection and improves user experience across our apps
The best features Catchpoint offers are Catchpoint Synthetics, Catchpoint API test, Catchpoint Dashboard, and Catchpoint UI. I would like to add that Catchpoint UI is very user-friendly and with a basic introduction, anyone can just get started. When we talk about Catchpoint Dashboard, this is our one-stop shop for all our monitors. It has multiple widgets that display various application performance metrics. We use this feature immensely and it is of great value to our business. When it comes to Catchpoint Synthetics, it enables us to create our synthetic monitoring using Catchpoint. Creating the Synthetics monitors is easy and requires basic knowledge of Selenium and JavaScript. It also allows us to run the test from external, which is the backbone, and internal enterprise nodes. Additionally, Catchpoint provides detailed insights of each request that is involved in the application flow, which helps us in addressing the issue at the request level. With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents. We are able to get to the root cause of the issue efficiently post-implementing Catchpoint monitoring.
NM
Founding Member at a tech services company with 51-200 employees
Real-time error tracking assists the QA team in swiftly identifying and reporting bugs
One of the greatest advantages of Sentry is its support for Azure Web Services, which New Relic does not support. Sentry integrates with common developer communication platforms like Discord and WhatsApp, which allows developers to easily track notifications and findings in the applications. Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Retailer
12%
Real Estate/Law Firm
8%
Comms Service Provider
8%
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise12
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
What needs improvement with Catchpoint?
Catchpoint can be improved as it has a complex setup and configuration, and dashboard customization and UX should be improved.
What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
What is your primary use case for Sentry?
We use Sentry for application performance management and tracking bugs and issues in the application.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Dropbox, Airbnb, Stripe, Uber
Find out what your peers are saying about Catchpoint vs. Sentry and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.