Catchpoint vs SolarWinds NPM comparison

Catchpoint and SolarWinds are both solutions in the Network Monitoring Software category. Catchpoint is ranked #13 with an average rating of 8.4, while SolarWinds is ranked #2 with an average rating of 8.3. Catchpoint holds a 0.6% mindshare in NMS, compared to SolarWinds’s 3.7% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 92% of SolarWinds users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

5,049 Views
2,424 Comparison Views

100% willing to recommend

SolarWinds NPM

Read 161 SolarWinds NPM reviews

23,097 Views
18,016 Comparison Views

92% willing to recommend

Catchpoint

SolarWinds NPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

SolarWinds NPM and Catchpoint compete in network and performance monitoring. SolarWinds NPM seems to have an upper hand due to its comprehensive network insights, but Catchpoint excels in synthetics and integrations.

Features: SolarWinds NPM offers robust network monitoring capabilities, various configuration options, and strong community support. It provides customizable alerts and reports for enhanced network performance insights. Catchpoint focuses on advanced synthetic monitoring, excels in external integration, and offers essential data for performance analysis.

Room for Improvement: SolarWinds NPM users report complex licensing, significant resource utilization, and a lack of sufficient third-party service integration. Catchpoint users wish for improved user interface flexibility, enhanced automated customization, and a more intuitive system.

Ease of Deployment and Customer Service: SolarWinds NPM supports on-premises and hybrid cloud deployments, enabling it to cater to diverse IT environments. Its customer service has excellent community support but some negative feedback on responsiveness. Catchpoint's cloud-centric design simplifies deployment, with users recognizing its technical skill. However, non-critical issue response times could be quicker.

Pricing and ROI: SolarWinds NPM pricing involves extra costs for additional features, which can be expensive for larger environments yet offers strong ROI through reducing downtime and facilitating proactive monitoring. Catchpoint employs a point-based consumption pricing model, which may be higher than some competitors but provides transparency and efficiency gains in operations.

To learn more, read our detailed Catchpoint vs. SolarWinds NPM Report (Updated: August 2026).

Buyer's Guide

Catchpoint vs. SolarWinds NPM

August 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.6

Catchpoint enhances efficiency and competitiveness by reducing outages, improving monitoring, saving time, cutting costs, and boosting trust.

Sentiment score

6.8

SolarWinds NPM is praised for reducing costs, offering quick ROI, and enhancing network management with reliable alerts and reporting.

There has been a significant reduction in major incidents observed due to the proactive alerting Catchpoint provides.

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

We used to spend at least 30 to 40 minutes on average on a call to detect what the problem was, but that reduced drastically to around 16 to 18 minutes.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

We have seen considerable returns on investment with Catchpoint, saving both money and employee time while reducing penalties from clients due to fewer outages during network deployments.

AshutoshSingh

Associate Consultant at a computer software company with 10,001+ employees

For more quotes and insights, download the Catchpoint report

The return on investment is significant as the solution effectively reduces costs while being worth its expense.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Customer Service

Sentiment score

6.9

Catchpoint's 24/7 support is praised for quick response, accessibility, and professional services, but network response times need improvement.

Sentiment score

6.9

SolarWinds NPM's customer service is praised, but technical support varies, with some users noting slow responses and availability issues.

The initial migration and the initial days of monitoring Catchpoint involved having a dedicated TAM and a dedicated support number that could give us quick answers.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

They would literally write Playwright for you if you cannot get the element right.

Gitanjali Bhainsora

Senior Software Engineer at Turing

The customer support for Catchpoint is really good; they get you on the call and will assist you if you are mixed up or blocked with some kind of coding.

reviewer2867130

Lead Embedded SRe at a financial services firm with 10,001+ employees

For more quotes and insights, download the Catchpoint report

If there is no timely response, getting a resolution is more difficult.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

Regarding technical support from SolarWinds, I find it excellent.

Vijay Samant

Assistant Manager at a outsourcing company with 10,001+ employees

We had contact with SolarWinds regarding the implementation, and they were helpful.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Scalability Issues

Sentiment score

7.1

Catchpoint scales effectively for SaaS, requires manual configuration for on-premise, and lacks cluster support in single-node deployments.

Sentiment score

6.9

SolarWinds NPM efficiently scales in large environments, but may require extra polling engines and face complex licensing challenges.

The migration part, especially onboarding a new application for monitoring, is seamless and does not require a lot of our effort and analysis.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

Updating the license for the number of users is easy to do in Catchpoint.

reviewer2866356

Product Specialist at a tech vendor with 5,001-10,000 employees

We have not faced any issues regarding scalability.

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

For more quotes and insights, download the Catchpoint report

SolarWinds NPM is scalable and effective in handling large network infrastructures.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

For more quotes and insights, download the SolarWinds NPM report

Stability Issues

Sentiment score

8.8

Catchpoint is praised for stability and reliability, consistently achieving high ratings with no downtime or major issues reported.

Sentiment score

7.5

SolarWinds NPM is praised for stability, with resource allocation and documentation adherence mitigating most upgrade-related issues.

Catchpoint is stable.

reviewer2870424

IT Sm & Customer Support Lead at a consultancy with 51-200 employees

For more quotes and insights, download the Catchpoint report

For stability, I rate SolarWinds NPM as a ten, which is the best.

Vijay Samant

Assistant Manager at a outsourcing company with 10,001+ employees

The NPM product is stable, particularly when used for simple network monitoring.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

For more quotes and insights, download the SolarWinds NPM report

Room For Improvement

Catchpoint needs improvements in setup, user experience, navigation, API integration, pricing models, and international monitoring for better efficiency.

SolarWinds NPM requires enhancements in analytics, scalability, UI, security, integration, customization, monitoring, automation, stability, and cost-effectiveness.

This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA.

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

AnmolRai

Technical Consultant Project Lead at a consultancy with 10,001+ employees

There is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Catchpoint report

SolarWinds needs to upscale on observability and add full-fledged observability features, including security features.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

Customers have given feedback about the delayed response times from the technical team.

SJ6

Network Security Engineer at a comms service provider with 51-200 employees

I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SolarWinds NPM report

Setup Cost

Catchpoint pricing varies and is consumption-based, favoring large enterprises but can be costly for smaller organizations.

SolarWinds NPM offers a flexible licensing model with competitive pricing, though costs may rise for extensive setups.

My experience with pricing, setup cost, and licensing is that the pricing is good, and the licensing is also good.

reviewer2866356

Product Specialist at a tech vendor with 5,001-10,000 employees

There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy.

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

you just need to buy the licenses, and the team sends you the license keys, which is pretty easy.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

For more quotes and insights, download the Catchpoint report

The solution is considered expensive.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

Pricing-wise, SolarWinds NPM is more expensive than PRTG.

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

It is not too pricey and is adequate.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

For more quotes and insights, download the SolarWinds NPM report

Valuable Features

Catchpoint offers synthetic monitoring, user-friendly dashboards, early issue detection, and global visibility, enhancing performance and reducing downtime.

SolarWinds NPM provides intuitive network monitoring with advanced customization, scalability, and proactive alerts, suiting diverse business needs.

Catchpoint helps us detect issues before anybody could report them, which can impact clients because it provides prior monitoring that also sees outside the infrastructure.

Gaurav-Bansal

Support Engineer at a tech vendor with 5,001-10,000 employees

Out of those features, the hop-by-hop breakdown of BGP peers is the one that made the biggest difference in my work because I have not seen this feature in others.

Chethan Premsingh

Manager, Observability Automation & Service Operations at a tech vendor with 5,001-10,000 employees

The alerting functionality in Catchpoint provides value. We configure thresholds for response times and failures so that our operations team could be notified whenever authentication failed, APIs became unavailable, or page performance degraded beyond acceptable limits.

Gitanjali Bhainsora

Senior Software Engineer at Turing

For more quotes and insights, download the Catchpoint report

Whenever any node is down in our network, whether it is a server or any network device, we receive information through email that the device is down.

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

The ability to customize the dashboard in SolarWinds NPM provides key benefits like saving time and money, and streamlining some processes.

Vijay Samant

Assistant Manager at a outsourcing company with 10,001+ employees

The most valuable feature for us is the database performance analyzer, which we use a lot.

Wahyu Krisnamukti

Network Administrator at PT Bni Life Insurance

For more quotes and insights, download the SolarWinds NPM report

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

13th

Ranking in Cloud Monitoring Software

12th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (14th), Digital Experience Monitoring (DEM) (4th)

SolarWinds NPM

Ranking in Network Monitoring Software

2nd

Ranking in Cloud Monitoring Software

7th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

161

Ranking in other categories

IT Infrastructure Monitoring (6th)

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of SolarWinds NPM is 3.7%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
SolarWinds NPM	3.7%
Catchpoint	0.6%
Other	95.7%

Network Monitoring Software

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

Read full review

Vivek Jaiswal

Manager IT at a manufacturing company with 1,001-5,000 employees

Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards

Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Read full review

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

11%

Comms Service Provider

Retailer

Financial Services Firm

10%

Manufacturing Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	59
Midsize Enterprise	33
Large Enterprise	87

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing is that I am not directly involved in pricing, but the pricing is very decent.

See all answers

What needs improvement with Catchpoint?

Catchpoint can be improved by supporting some of the APIs and other technical testing with some kind of metric validations as well. I do not have anything more to add about the needed improvements,...

See all answers

What is your primary use case for Catchpoint?

My main use case for Catchpoint is mostly automating. I use Catchpoint automatically for automated monitoring of our various UIs and also the backend APIs. We rely on Chrome and Selenium and JavaSc...

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...

See all answers

What is the best network monitoring software for large enterprises?

From my point of view, SolarWind is the best tool.

See all answers

What is the best network monitoring software for large enterprises?

We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...

See all answers

Comparisons

ThousandEyes vs Catchpoint

Compared 7% of the time

Dynatrace vs Catchpoint

Compared 7% of the time

New Relic vs Catchpoint

Compared 6% of the time

Datadog vs Catchpoint

Compared 4% of the time

SolarWinds Pingdom vs Catchpoint

Compared 4% of the time

More Catchpoint Competitors

ManageEngine OpManager vs SolarWinds NPM

Compared 3% of the time

Nagios XI vs SolarWinds NPM

Compared 3% of the time

DX Spectrum vs SolarWinds NPM

Compared 3% of the time

Zabbix vs SolarWinds NPM

Compared 3% of the time

PRTG Network Monitor vs SolarWinds NPM

Compared 2% of the time

More SolarWinds NPM Competitors

Product Reports

Buyer's Guide

Catchpoint

August 2026

Download Catchpoint product report

Buyer's Guide

SolarWinds NPM

July 2026

Download SolarWinds NPM product report

Also Known As

No data available

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

SolarWinds NPM is a network performance monitoring tool offering a user-friendly interface with customizable dashboards. It provides real-time tracking of device health, latency, and bandwidth utilization, supporting diverse integration and scalability needs.

SolarWinds NPM's robust features include real-time monitoring of network performance and efficient tracking of device health, latency, and bandwidth utilization. The tool is appreciated for its ease of deployment, scalability, and support for integration with other tools. Features like SNMP monitoring, NetPath, and comprehensive reporting enhance its diagnostic capabilities and network visibility. However, users identify areas for improvement such as real-time analytics, advanced customization options, and enhanced scalability for larger enterprises. Better customer support, improved integrations, and security measures are also desired.

What are the key features of SolarWinds NPM?

User-Friendly Interface: Simplifies navigation and operation.
Customizable Dashboards: Allows personalized data views.
Real-Time Monitoring: Provides instant updates on network performance.
Strong Alerting Capabilities: Offers immediate notifications for issues.
Scalability: Supports growth with ease.
Integration: Works smoothly with other tools for comprehensive monitoring.
SNMP Monitoring: Tracks device stats effectively.
NetPath: Helps visualize network paths and performance.

What benefits and ROI can users expect?

Improved Network Visibility: Enables proactive issue resolution.
Enhanced Diagnostics: Facilitates quicker troubleshooting.
Real-Time Performance Data: Supports informed decision-making.
Ease of Deployment: Reduces setup time and complexity.
Infrastructure Monitoring: Ensures network stability and reliability.
Custom Integration: Adapts to existing IT environments.

In enterprise environments, SolarWinds NPM is deployed to monitor network health and device status, sending alerts for any issues. It provides visibility into network performance, tracking bandwidth utilization and server metrics efficiently. Its applications span from monitoring routers, switches, and firewalls to supporting infrastructure monitoring across industries.

SolarWinds

Sample Customers

Information Not Available

Microsoft, Federal Express, Hewlett-Packard, and MasterCard

Buyer's Guide

Catchpoint vs. SolarWinds NPM

August 2026

Free Report: Catchpoint vs. SolarWinds NPM

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