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Channeltivity vs Salesforce Sales Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Channeltivity
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
Partner Relationship Management (PRM) (12th)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
118
Ranking in other categories
CRM (3rd), Opportunity Management (2nd), Sales Force Automation (3rd), Conversation Intelligence Software (4th)
 

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Channeltivity is designed for Partner Relationship Management (PRM) and holds a mindshare of 2.4%, down 3.6% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 2.8% mindshare, down 2.8% since last year.
Partner Relationship Management (PRM) Mindshare Distribution
ProductMindshare (%)
Channeltivity2.4%
Channelscaler6.4%
Impartner PRM5.4%
Other85.8%
Partner Relationship Management (PRM)
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Sales Cloud2.8%
Microsoft Dynamics CRM3.2%
Zoho CRM2.3%
Other91.7%
CRM
 

Featured Reviews

Slava Parshin - PeerSpot reviewer
CRM Tech & Data Manager at a educational organization with 201-500 employees
Straightforward to set up, and stable, but requires more granular control over permissions
We encountered an issue where we had different processes for working with partners based on region. For example, Europe and the United States had different processes, and Channeltivity had technical limitations that prevented us from having separate processes for each region. Therefore, we had to unify the processes across regions in order to implement them in Channeltivity. This was one of the main issues we faced. I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered. Specifically, who should be able to view what within the system should be determined by field-level permissions, such as profile permissions. This is an area where I would like to see improvement.
Jonny Katz - PeerSpot reviewer
VP of Business Operations at PeerSpot
Uses data-driven insights to improve workflows and highlights a need for simpler automation tools
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the all-in-one package solution and it was relatively straightforward to connect to Salesforce, our CRM solution."
"This solution is very easy to use and does not take more than five minutes of playing around before you get a good understanding of how it works."
"It gives us great visibility into tracking opportunities and interactions with customers through email and phone conversations."
"It is very good, and I would recommend it to others who are considering using it."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"Salesforce Sales Cloud has positively impacted my organization as the old excuse where a lot of people used to prefer working in Excel has been eliminated, and nowadays we have a system that's built around our business needs, which helps us optimize processes, make processes much shorter, and give us insights into sales cycles and how to improve them."
"Salesforce helps in increasing the productivity, sales, lead-management process (in which every lead is tracked in an efficient manner)."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"The most valuable features are performance and integration."
"The solution is stable."
 

Cons

"Channeltivity are a small company and so we waited a long time for basic improvements."
"I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered."
"When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security."
"In the next release, I would like to see more integration."
"The user interface could be more intuitive."
"It would be nice if they had an ERP offering or a firm strategic partnership with a best-in-class ERP. So rather than say they're just ERP agnostic, you would pick whichever ERP you want, which is very generic. I think it would have a lot of merit if they partnered strategically with a best-in-class trusted ERP platform or acquired an ERP platform."
"We are not very satisfied with technical support. You have to go through these gateways, and sometimes the support will respond, and sometimes they don't respond at all."
"They should also include ATP and CTP functionality."
"The reporting features and the dashboard must be improved."
"For free support, my experience in India suggests that the support team requires more training as some are still not fully ready or aware of all Salesforce Sales Cloud features."
 

Pricing and Cost Advice

"The pricing is slightly above average."
"My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
"Its license is expensive. It is probably a lot more than smaller solutions. It is around £500 a month, but I don't know how many licenses we have."
"The price of the Salesforce Sales Cloud is expensive. We pay monthly for the solution but we are billed quarterly."
"Salesforce Sales Cloud is an expensive solution."
"Pricing is reasonable."
"The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
"The price of Salesforce Sales Cloud could be reduced. It is expensive."
"You need to pay for the license per user per month. For example, you need to pay $100 per user. If you have 200 users using your Salesforce, that would be multiplied by a hundred, that's $20,000 per month and a quarter million per year."
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Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise25
Large Enterprise43
 

Questions from the Community

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What is your primary use case for Salesforce Sales Cloud?
Salesforce Sales Cloud serves as our primary tool for our sales team and reviews team to document and keep all our information in one place as a source of truth. We use it to manage our business pr...
 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Samsung, NEC Infor Kaspersky Labs TechSmith
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Channelscaler, Salesforce, Impartner Software and others in Partner Relationship Management (PRM). Updated: October 2026.
920,769 professionals have used our research since 2012.