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Check Point Harmony Email & Collaboration vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Check Point Harmony Email &...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
91
Ranking in other categories
Email Security (3rd), Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (7th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Check Point Harmony Email & Collaboration is designed for Email Security and holds a mindshare of 4.8%, up 4.8% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.5% mindshare, down 3.0% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Email & Collaboration4.8%
Microsoft Defender for Office 3659.6%
Proofpoint Email Protection7.9%
Other77.7%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.5%
Microsoft Defender for Office 36524.2%
Proofpoint Email Protection20.3%
Other53.0%
Secure Email Gateway (SEG)
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Pre Sales Consultant at Redington Group
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The automated rule cleanups and automated policy installs have improved my customers' organizations."
"The product's environment is easy to work and comprehensive."
"The dashboard provides information to investigate more about malicious activity and blocked emails."
"The program has a nice interface and it is easy to use."
"The most valuable feature is the sandboxing feature. It provides a sandboxing environment where you can open links and see where they lead. You can see what is presented in the link after opening it."
"The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"The setup is very easy. I haven't faced any complexity with the setup of the solution."
"The feature that I like the best is the fingerprinting concept."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The cloud-based interface is very user-friendly."
"The solution is excellent at blocking spam."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"It has very good capabilities for managing malware."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
 

Cons

"They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response."
"Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."
"There is a need for improvement in handling business email compromise."
"Check Point has to continue refining the intelligence engine to minimize the number of false positives."
"The cost is a little bit expensive."
"if a phishing email were to get through and bypass the product — which very few do — it would be nice if, when a user clicked on that phishing email, they got a second-chance opportunity, a chance to double-check that they really wanted to proceed to that website."
"The product's pricing needs improvement."
"We have used technical support, but their response time is very slow. It needs to be improved."
"They really need to create a good package that competes with Microsoft."
"Sometimes the solution picks up false positive for viruses during scans."
"It could be more scalable."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The solution takes up a lot of memory."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
 

Pricing and Cost Advice

"The product is expensive."
"Cost is the main concern that every customer takes into consideration, and Check Point always negotiates a price that is affordable."
"The product is expensive compared to some competitors, especially for the SME segment."
"The pricing and licensing are always negotiable."
"There are absolutely no additional costs to the standard licensing fees. One of the wonderful pieces is that CloudGuard SaaS is all-inclusive in its licensing. There's no a-la-carte functionality. You're getting 100 percent of the product for the licensing that you're paying."
"Do a full feature evaluation (interactive) with a support person. That is what I did."
"I'm in this business as a system integrator, so I need to suggest Check Point to some customers who are comparing products. I sell Check Point, Fortinet, and Palo Alto solutions. In terms of licensing, this solution is quite competitive but very costly. For someone looking at security as a primary concern, they should only invest in Check Point. For a customer who is looking at security combined with pricing, Check Point might not be the core solution for them. In today's market, customers are looking for effective security with efficient pricing, and Check Point is not suitable for these types of customers."
"One of the nice features is that the licensing model is elastic, so if you go over your license count, you can add users during your billing cycle and true-up later."
"A subscription for technical support costs extra."
"They're a little costly compared to Microsoft."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
6%
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise26
Large Enterprise29
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration indicates that the pricing feels a bit on the higher side, but the deployment was quite comfo...
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email & Collaboration is email security, specifically for phishing and malicious emails. A quick specific example of how I use it for email security is ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
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Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
881,082 professionals have used our research since 2012.