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Check Point Harmony Email & Collaboration vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Check Point Harmony Email &...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
91
Ranking in other categories
Email Security (3rd), Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (8th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Check Point Harmony Email & Collaboration is designed for Email Security and holds a mindshare of 5.4%, up 4.9% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.3% mindshare, down 3.0% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Check Point Harmony Email & Collaboration5.4%
Microsoft Defender for Office 3659.1%
Proofpoint Email Protection8.1%
Other77.4%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.3%
Microsoft Defender for Office 36521.4%
Proofpoint Email Protection20.9%
Other55.400000000000006%
Secure Email Gateway (SEG)
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Pre Sales Consultant at Redington Group
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Check Point has made my threat prevention better; it has helped me avoid having to redo machines and has helped protect our data by not letting unauthorized items through."
"The setup is very easy. I haven't faced any complexity with the setup of the solution."
"The advanced phishing protection is proactive in catching threats before users even see them; it does not just block obvious spam, it can spot subtle impersonation attempts and suspicious links that appear legitimate at first glance."
"I like the fact that having granular information about the potential threats is received in email."
"It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
"This product enhances faster and more secure sharing of information among colleagues from different departments."
"The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
"This DLP is very useful, as it gives our users additional protection."
"The setup is pretty simple."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec is a secure product."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"It has very good capabilities for managing malware."
"The anti-malware and spam features are valuable."
"The solution is excellent at blocking spam."
 

Cons

"A phishing simulator would be helpful as a user training module."
"Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection."
"They could help us be integrating features with solutions from third parties."
"I would rate the customer support a four, maximum, because I have had to reach out to them, and it wasn't great. I ended up with a technician that didn't actually know how to resolve the issue and was just doing basic level one troubleshooting, so it was very time-consuming to work with them."
"There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."
"I would love it if they would do some work on the Postgres definition on the back-end."
"The solution fails to support hybrid deployments."
"We are unable to export the reports from the dashboard, and if it is possible to do then it is not intuitive."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The solution takes up a lot of memory."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The product must improve the user dashboards."
"They really need to create a good package that competes with Microsoft."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
 

Pricing and Cost Advice

"The product is expensive compared to some competitors, especially for the SME segment."
"I'm in this business as a system integrator, so I need to suggest Check Point to some customers who are comparing products. I sell Check Point, Fortinet, and Palo Alto solutions. In terms of licensing, this solution is quite competitive but very costly. For someone looking at security as a primary concern, they should only invest in Check Point. For a customer who is looking at security combined with pricing, Check Point might not be the core solution for them. In today's market, customers are looking for effective security with efficient pricing, and Check Point is not suitable for these types of customers."
"I rate the platform’s pricing a seven and a half."
"Check Point is more expensive. That's the honest truth. So far, it's a good value for the money."
"Usually, we pay for the licensing part on a yearly basis and not on a monthly basis. If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The product’s price is very high."
"As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"Symantec Messaging Gateway’s pricing is very cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
6%
Financial Services Firm
18%
Computer Software Company
11%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise26
Large Enterprise29
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration indicates that the pricing feels a bit on the higher side, but the deployment was quite comfo...
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email & Collaboration is email security, specifically for phishing and malicious emails. A quick specific example of how I use it for email security is ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
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Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
881,665 professionals have used our research since 2012.