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Fortinet FortiMail vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Email Security (5th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Fortinet FortiMail is designed for Email Security and holds a mindshare of 3.3%, down 5.4% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.3% mindshare, down 3.0% since last year.
Email Security Market Share Distribution
ProductMarket Share (%)
Fortinet FortiMail3.3%
Microsoft Defender for Office 3659.1%
Proofpoint Email Protection8.1%
Other79.5%
Email Security
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Symantec Messaging Gateway2.3%
Microsoft Defender for Office 36521.4%
Proofpoint Email Protection20.9%
Other55.400000000000006%
Secure Email Gateway (SEG)
 

Featured Reviews

Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest implementation my team has done for Fortinet FortiMail was for more than five thousand people, and the most valuable feature was its anti-spam feature."
"Fortinet’s support services are good."
"The most valuable features are the endpoint defense features, it is very secure."
"Its threat detection capabilities have been beneficial."
"Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is SPAM filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."
"Its performance is very good and it is stable."
"Fortinet FortiMail is rated an eight for the protection and features it provides in the on-premises setup."
"The most valuable feature of the solution is its interface, allowing users to get around the solution easily. The integration capabilities in the solution are also very easy."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"The solution is excellent at blocking spam."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"It is a solid and stable product."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Messaging Gateway is stable."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The feature that I like the best is the fingerprinting concept."
 

Cons

"Fortinet FortiMail is considered overpriced by Indian rupee standards. My organization is not profit-making, and academic pricing is required, but it may not be available for security products like FortiGate."
"Header inspection and containerization, like on-prem premises sandboxing, need enhancement."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"The product's cybersecurity features could be better."
"The product's price is an area with shortcomings, making it an area where improvements are required."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"It could be more scalable."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The false positive submissions must be improved."
"They really need to create a good package that competes with Microsoft."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"Sometimes the solution picks up false positive for viruses during scans."
 

Pricing and Cost Advice

"The solution is quite pricey compared to other competitors in the market."
"Fortinet FortiMail is a little bit expensive."
"In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"Price-wise, you get what you pay for in Fortinet FortiMail. Apart from the licensing costs, no additional expenses are attached to the solution's pricing."
"It is an expensive product."
"It is reasonable."
"If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
"A subscription for technical support costs extra."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise22
Large Enterprise15
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false positive problems, especially with the signed PDF attachments and the whitelist an...
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Also Known As

FortiMail
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Magromer Cueros y Pieles S.A.
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Fortinet FortiMail vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
881,757 professionals have used our research since 2012.