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Fortinet FortiMail vs Symantec Messaging Gateway comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare One
Sponsored
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
23
Ranking in other categories
Email Security (20th), Secure Web Gateways (SWG) (15th), Data Loss Prevention (DLP) (21st), Cloud Access Security Brokers (CASB) (11th), Distributed Denial-of-Service (DDoS) Protection (7th), Software Defined WAN (SD-WAN) Solutions (13th), Access Management (12th), Bot Management (3rd), ZTNA as a Service (8th), ZTNA (3rd), Secure Access Service Edge (SASE) (10th), Remote Browser Isolation (RBI) (3rd)
Fortinet FortiMail
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Email Security (4th)
Symantec Messaging Gateway
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Secure Email Gateway (SEG) (12th)
 

Mindshare comparison

Email Security Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail3.3%
Microsoft Defender for Office 3658.8%
Proofpoint Email Protection8.1%
Other79.8%
Email Security
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Symantec Messaging Gateway2.3%
Proofpoint Email Protection21.1%
Microsoft Defender for Office 36519.9%
Other56.7%
Secure Email Gateway (SEG)
 

Featured Reviews

CV
Network Architect at IP Dimension
Cloud security has improved remote access and has reduced costs for smaller client sites
I have used Cloudflare One's Identity-Aware Proxy, and it is quite straightforward from what I have seen so far. The app registration on the Azure side integrates fully into Cloudflare, and I am very satisfied with that part because it is easy to set up. The integration of Cloudflare One's Secure Web Gateway and Zero Trust Network Access works without any issues. That part is pretty automatic, and if you complete the rest of the setup, it comes together by itself with no issues from my side. What makes it nice is that we can actually start replacing on-site firewalls at this stage for the smaller clients because it does not matter if they go to a coffee shop or work from home; they are still secured by the same connection. The hops get shorter and you get better latency. We have done testing to see if it is better. One thing that we did notice with our proof of concept with our current client is that they have people connecting from the UK. When they used their previous VPN solution, uploading CAD drawings and other files to the server took a long time. They mentioned that it is much quicker on Cloudflare One's solution. I definitely believe that is part of the improved performance, and I am satisfied with that as well. What is nice about Cloudflare One is that it makes the setup easier and also easier to train technicians to maintain it. Compared to legacy systems, we do not need to get fancy firewalls in place that are costly. That is definitely also a cost-saver with Cloudflare One.
Abhimanyu Das - PeerSpot reviewer
Senior Associate at a tech vendor with 10,001+ employees
Targeted email filtering has reduced spam and phishing and now saves significant investigation time
The best features of Fortinet FortiMail include its techniques and tactics, which are highly effective compared to other solutions such as Microsoft 365. Although Fortinet FortiMail may not be as advanced in some aspects, it is well recognized for its strong performance in handling spam and phishing. It performs thorough mail scanning and also offers a sandboxing feature that enhances protection. Fortinet FortiMail has had a positive impact on my organization by significantly reducing unwanted email activities such as spam and phishing. It provides accurate detection and generates results that often exceed what can be achieved through manual analysis. Since deploying Fortinet FortiMail, I have observed a reduction in investigation time by at least 20 to 30 percent.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloudflare is simple to use."
"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
"The capabilities of the software are strong enough for me to do what it's supposed to do. For me, we don't need to do a lot of configuration on our site. We just enable it and monitor it."
"It's a perfect solution from my perspective; it's easy to understand and easy to configure."
"We mostly use Cloudflare WAF, and gets basic Cloudflaire DDoS, caching as extra bonus . We like the factor these features are all integrated into 1 console, simple to manage."
"It is a stable solution."
"Cloudflare, in my opinion, was easy to implement."
"Using Cloudflare One makes my work quite easy because for DDoS protection, all I need to do is understand the OSI model and click; it makes it easier than trying to write a command line or use a Linux command."
"It actually filters the compromised emails when on a network layer itself."
"A full-featured email gateway solution that contains security threats reliably."
"After three months of evaluating FortiMail, it has exceeded our expectations and we will definitely continue using it."
"The spam filtering is great."
"The deployment is simple and once up and running it is easy to manage."
"We have definitely seen ROI. My emails are safer. We don't have any more spam or phishing emails. The users are safe now. I don't have to worry about what emails my team is getting. It makes my life easier."
"Fortinet FortiMail is a very good product and reliable, and we find it easy to sell it."
"I am satisfied with both the scalability and the stability of this solution."
"We use the solution for its advanced virus protection, phishing and other features."
"The solution is stable and the performance is good."
"The setup is pretty simple."
"The anti-malware and spam features are valuable."
"I've been using Messaging Gateway for ten years."
"The solution is "set and forget". You pay for it and everything is done for you."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
 

Cons

"The software has automated alerts, but the automated alerts are not available in the mobile app."
"The response time for support must be reduced."
"Our customers no longer use Cloudflare because its service is subpar."
"The initial onboarding was causing us some confusion."
"From a logging perspective, it is still a bit difficult to see exactly what users are being blocked with the current views."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"Our customers no longer use Cloudflare because its service is subpar."
"Cloudflare Zero Trust Platform needs to improve its documentation. It took time to do the implementation."
"Such kinds of things, raised from the point from the objective actually, we are using Fortinet FortiMail. We don't find any kinds of challenge or difficulties, but Fortinet FortiMail is more efficient and more effective for us. I don't know for other client, but for us, Fortinet FortiMail is very effective Like, for instance, if it is possible, let's say some kind of high threat is actually encountered if it could be possible to SMBs in our smartphone, or mobile apps, kinds of thing, if Fortinet FortiMail is available to monitor the thing using from our mobile phone from our smartphone. If such kinds of things are truly included, it will be more or good for us."
"The solution's pricing could be improved."
"Fortinet FortiMail can be improved in terms of its dashboard, which is small and not visually appealing, making deeper investigations difficult."
"I need a stable update in the product that stays for a long time instead of having to deal with frequent updates."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
"In the future, I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
"Maybe FortiMail's integration could be better."
"The false positive submissions must be improved."
"Sometimes the solution picks up false positive for viruses during scans."
"Messaging Gateway's advanced malware detection could be improved."
"This product would benefit from better integration with Symantec Endpoint Protection."
"The product must improve the user dashboards."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"Where it is not available, as is the case with unstructured data, this product fails miserably."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
 

Pricing and Cost Advice

"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"The solution is not that expensive."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The solution's pricing lacks transparency."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The prices are slightly expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"Cloudflare Zero Trust Platform's pricing is good."
"The licensing model for this solution is better because it is based on the box and not the number of users."
"This is a good solution and value for the money."
"Pricing is straight-forward and renewable without complicated pricing structures."
"The pricing is good."
"The price is acceptable for the support license it includes."
"I have no information on pricing for the competition because right now, my company is working only with Fortinet, but I can say that in general, the price for Fortinet FortiMail was accepted by the customers easily. The POC is also important when a customer is buying a solution. The customer wants to see how the product runs, and as Fortinet FortiMail is a stable product that runs without big issues, it has a bigger chance of getting chosen by customers over its competitors, even if its price may be a little higher. Pricing for the solution is competitive. Sometimes it's less, sometimes it's a little bit higher, but it isn't far from what other solutions charge."
"Price-wise, the solution is not far from Microsoft ATP. So, it is affordable."
"My company has a three-year license for Fortinet FortiMail, including the support, but I'm not so sure of how much the solution costs because I'm not part of the procurement team. What's more important to me is the functionality and stability of Fortinet FortiMail. In terms of Fortinet FortiMail licensing, the cost is calculated based on company requirements. For example, it's based on the features you need for your environment, on capacity, how many CPUs you have, etc."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"A subscription for technical support costs extra."
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Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
10%
Computer Software Company
8%
Financial Services Firm
7%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Government
6%
Financial Services Firm
19%
Computer Software Company
8%
Marketing Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise23
Large Enterprise15
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What is your primary use case for Cloudflare Access?
Cloudflare Access provides secure access to internal applications for employees, external members of the organization...
What advice do you have for others considering Cloudflare Access?
Cloudflare Access is one of the best integrations available. While about two hundred vendors offer similar services, ...
What needs improvement with Fortinet FortiMail?
In my opinion, points for improvement for Fortinet FortiMail include sometimes the speed and fine-tuning the false po...
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Also Known As

Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
FortiMail
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

23andMe
Magromer Cueros y Pieles S.A.
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Fortinet FortiMail vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
885,264 professionals have used our research since 2012.