

Check Point Harmony Email & Collaboration and Zscaler Zero Trust Exchange Platform are both prominent contenders in the cybersecurity domain, with a focus on secure email and collaboration tools. Based on feature robustness, Check Point seems to have the upper hand due to its seamless API integration and advanced threat protection capabilities.
Features: Check Point Harmony Email & Collaboration specializes in threat protection, securing organizational documents, and advanced API integration for seamless operation with tools like Microsoft 365. It also features phishing detection, email quarantine, data loss prevention, easy cloud service integration, and advanced email attachment analysis. Zscaler Zero Trust Exchange Platform integrates web filtering, application control, and private access with security features, offering cloud-based functionality and a robust CASB and DLP capability.
Room for Improvement: Check Point users suggest enhancing project management flexibility, reducing the false positive rate, improving backend database performance, and integrating more collaborative applications and third-party APIs. Zscaler users highlight the need for better legacy support, enhanced reporting capabilities, improved integration with third-party software, and more transparent backend information.
Ease of Deployment and Customer Service: Check Point Harmony Email & Collaboration provides a quick deployment process supported by cloud applications like Microsoft 365, with reliable, though occasionally delayed, technical support. There's a call for better language support and documentation. Zscaler Zero Trust Exchange offers straightforward deployment and scalability, with generally well-regarded technical support, yet users suggest faster response times for critical issues.
Pricing and ROI: Check Point Harmony Email & Collaboration is noted for competitive pricing and flexible licensing, appealing to midsize and enterprise organizations. Despite high initial costs, the investment is justified through strong security features that reduce incidents and enhance productivity. Zscaler Zero Trust Exchange is perceived as expensive but justified by its security features and usability in large environments. Users suggest improvement in its pricing model considering additional costs for advanced features, although both platforms deliver strong ROI by reducing security incidents and boosting efficiency.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
We have gone from three to four successful phishing attacks every year to a maximum of one.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Zscaler Zero Trust Exchange Platform is very stable.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Market Share (%) |
|---|---|
| Check Point Harmony Email & Collaboration | 1.4% |
| Zscaler Zero Trust Exchange Platform | 4.4% |
| Other | 94.2% |


| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 26 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 42 |
Check Point Harmony Email and Office is a cloud-based software offering complete protection to stop malware attacks through emails. The software is designed to provide protection for organizations using Office 365, G Suite, Google Workspace, and all other collaboration and file-sharing apps. Access permissions can be granted and custom policies can be defined for any user of choice.
Check Point Harmony Email and Office identifies and blocks advanced malware, phishing, and ransomware attacks in real time before they reach the user’s inbox. In turn, this also helps protect sensitive business data from breaches. Harmony Email and Office was the first solution to implement machine learning, API, and AI for email security, and will ultimately prevent any attempts at account takeover via agentless multi-factor authentication.
What is Complete Protection?
Check Point Harmony Email and Office offers a superior catch rate for collaboration apps and cloud email with their API-based solution that detects attacks that other solutions miss, including account takeover, supply chain attacks, ransomware, and BEC. The complete protection offers:
Reviews from Real Users
Check Point Harmony Email and Office offers a revolutionary prevention solution to stop malware attacks through emails. Users particularly like its visibility and the ability to protect sensitive business data.
David U., a CISO at IMC companies, notes, "It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
Mantu S., a senior technology architect at Incedo Inc., writes, "We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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