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Chef vs WhatsUp Gold comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Chef
Ranking in Configuration Management
12th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
26
Ranking in other categories
Build Automation (13th), Release Automation (6th)
WhatsUp Gold
Ranking in Configuration Management
21st
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Network Monitoring Software (25th), Server Monitoring (14th), IT Infrastructure Monitoring (20th), Log Management (41st), Cloud Monitoring Software (26th), Network Traffic Analysis (NTA) (13th)
 

Mindshare comparison

As of September 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.4%, down from 9.4% compared to the previous year. The mindshare of Chef is 3.4%, up from 2.1% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.4%
Chef3.4%
WhatsUp Gold2.0%
Other90.2%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
G Srivastava - PeerSpot reviewer
Senior Cloud Engineer at a tech services company with 201-500 employees
Agent setup and complexity have limited automation benefits but have reduced manual patching work
There are other automation tools, configuration management tools in the market, which offer many good functionalities compared to Chef. For Chef, we need to install those agents, the Chef client, on all those nodes. That is another heinous task to perform on those nodes. Compared with other tools, they do not require any agent; they simply push configurations to all the clients. Chef needs to improve on this agent installation on all those nodes. I would say that the agent configuration is required, and we need to manage the workstation, the Chef server, and then the Chef client. These two or three things are very difficult. It is a time-taking task compared with other configuration management tools. They need to compete with other tools, such as Ansible or Terraform. They should work on their agent part. If they can remove the agent installation on the nodes and combine both the Chef server and workstation into one server, that will provide a significant benefit in cost for the clients. They should aim for an agentless architecture rather than an agent-based architecture, which will help other customers. That is a very difficult thing because I have stopped using Chef. If you have very good developers who are skilled in Ruby language and can write codes in the Chef recipe, then those developers should start using Chef.
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to deliver applications fast to our mobile workloads so that users can make use of it instantly."
"We have found the solution is capable of scaling."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"We handle the distribution software, collect metrics for app usage, and create policies to make the device compliant for Microsoft Intune."
"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The features are good in Chef, especially its compliance feature; it's very good and it's what I found most valuable in the tool."
"Stable and scalable configuration management and automation tool. Installing it is easy. Its most valuable feature is its compliance, e.g. it's very good."
"The most valuable feature is automation."
"It has decreased a lot of man-hours that we were previously spending doing stuff which we now manage with Chef, decreased the time to fix production issues, and reduced the number of production issues since using Chef to automate our provisioning."
"The most valuable feature is the language that it uses: Ruby."
"The manual work has been reduced with the help of this automation, we only need two or three people to write those recipes and upload them on the Chef server, and once the configuration tool pulls those changes from the Chef server, it automatically deploys all those changes and has reduced our manpower and our costs."
"I would definitely recommend using Chef."
"It is easy to manage on our production systems because there is an agent running on all the servers."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless."
"It is stable."
"Our local support team provides excellent service."
"The visual map and email alerts are very useful to have in real time so we always know the state of our network."
"It handles the basics of monitoring."
"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."
"The user interface is good enough."
 

Cons

"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"There are some areas of improvement for Microsoft Intune, including faster policy sync so changes can apply quicker, a simpler interface, better reporting with more details and clear insight, improved troubleshooting, clearer error messages and logs, and stronger support for macOS and Linux, alongside better cross-platform features."
"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."
"Microsoft Intune can be improved in terms of reporting, customization, troubleshooting visibility, and policy deployment speed in large environments; some advanced configurations can also be complex during initial setup and management."
"Since we are heading to IoT, this product should consider anything related to this."
"Chef has a very steep learning curve, especially for beginners."
"Other things would be the need to use Cinc if you want to use the open-source version because Progress Software's policy on copyright is confusing for new users and it puts a barrier in the way to adoption because many small, medium enterprises, startups, and non-profits who might want to use Chef would find the whole Cinc versus Chef situation confusing and the fact that there is not an easy path to install Chef and then go to a paid version without having to change from Cinc to Chef or Chef to Cinc."
"The time that it takes in terms of integration. Cloud integration is comparatively easy, but when it comes to two-link based integrations - like trying to integrate it with any monitoring tools, or maybe some other ticketing tools - it takes longer. That is because most of the out-of-the-box integration of the APIs needs some revisiting."
"I think it can be costly considering the advantages and disadvantages of Chef."
"One thing that Chef needs to improve on is making it available in as many languages as possible."
"The learning curve is steep due to Chef's Ruby-based DSL and the complex components of cookbooks and recipes, which can be challenging for new users, especially those without programming backgrounds."
"If only Chef were easier to use and code, it would be used much more widely by the community."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"The point system is not clear and clarity around this would improve our understanding of the system."
"The product is old and not updated."
"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."
"I haven't had any issue with stability, except during the upgrade to 2017 when we encountered slow responses."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"We can never achieve or get a good picture of the network topology."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
 

Pricing and Cost Advice

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"Microsoft Intune's pricing is reasonable."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"The E5 license is expensive."
"When we're rolling out a new server, we're not using the AWS Marketplace AMI, we're using our own AMI, but we are paying them a licensing fee."
"The price per node is a little weird. It doesn't scale along with your organization. If you're truly utilizing Chef to its fullest, then the number of nodes which are being utilized in any particular day might scale or change based on your Auto Scaling groups. How do you keep track of that or audit it? Then, how do you appropriately license it? It's difficult."
"Chef is priced based on the number of nodes."
"Purchasing the solution from AWS Marketplace was a good experience. AWS's pricing is pretty in line with the product's regular pricing. Though instance-wise, AWS is not the cheapest in the market."
"Pricing for Chef is high."
"The price is always a problem. It is high. There is room for improvement. I do like purchasing on the AWS Marketplace, but I would like the ability to negotiate and have some flexibility in the pricing on it."
"I wasn't involved in the purchasing, but I am pretty sure that we are happy with the current pricing and licensing since it never comes up."
"We are able to save in development time, deployment time, and it makes it easier to manage the environments."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"There is a license needed to use WhatsUp Gold."
"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"Pricing is reasonable compared to other products."
"This is a well priced solution."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Outsourcing Company
13%
Comms Service Provider
12%
Construction Company
8%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise9
Large Enterprise20
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Chef?
The licensing cost is zero for Chef if you are using the free version. They have developed other versions, such as Sa...
What needs improvement with Chef?
There are other automation tools, configuration management tools in the market, which offer many good functionalities...
What is your primary use case for Chef?
We used Chef, the automation tool, as an Infrastructure as Code tool for configuration deployment, such as deploying ...
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...
 

Comparisons

 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Chef vs. WhatsUp Gold and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.