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Cisco Duo vs Google Cloud Identity-Aware Proxy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
iboss improved bandwidth and security, offered cost-effectiveness despite higher fees, but faced challenges with delayed Mac agent deployment.
Sentiment score
5.9
Cisco Duo provides strong ROI by enhancing security, reducing costs, and simplifying access with multifactor authentication and seamless integration.
Sentiment score
6.7
Google Cloud Identity-Aware Proxy enhances collaboration and security for Google apps, with ROI varying based on utilization strategies.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I have seen a clear, measurable return on investment within the first twelve months of deploying iboss.
Cyber Security Specialist at Cyvogenix
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Global Associate Director, Services at a leisure / travel company with 1,001-5,000 employees
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
Director at a tech vendor with 10,001+ employees
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Manager, Data Center at a real estate/law firm with 11-50 employees
 

Customer Service

Sentiment score
7.9
iboss customer service is praised for responsiveness and expertise but could improve communication, transparency, and 24/7 availability.
Sentiment score
6.9
Cisco Duo's customer service is efficient and well-rated, though response consistency varies; excellent documentation aids self-resolution.
Sentiment score
6.5
Google Cloud Identity-Aware Proxy support varies; some find it excellent while others face inefficiencies, affecting direct Google interaction.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
They got back to us quickly, were nice, and gave us what we needed.
Infrastructure Engineer at a government with 501-1,000 employees
I would rate their support 10 out of 10.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Information Technology Contractor at Insight global
 

Scalability Issues

Sentiment score
7.5
Iboss excels in scalable cloud-based solutions, offering quick adaptability and performance stability despite potential scaling costs.
Sentiment score
7.3
Cisco Duo efficiently scales for organizations, offering seamless user expansion and system integration without performance issues.
Sentiment score
7.6
Google Cloud Identity-Aware Proxy is praised for effective scalability and ease of management despite potential cost concerns.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
Information Technology Contractor at Insight global
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
Cisco Duo is scalable for organizational growth.
Technical Consultant at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Iboss offers reliable performance, occasional minor downtime, and effective support, with most users rating its stability highly.
Sentiment score
8.2
Cisco Duo is praised for its high reliability, minimal downtime, and quick issue resolution, despite occasional external disruptions.
Sentiment score
8.1
Google Cloud Identity-Aware Proxy is praised for its reliability and stability, with minor issues mainly in virtual machines.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
Senior Engineer at Frontline Fighter Ltd
The stability has been excellent.
Manager, Customer Success at SRC.SI sistemske integracije d.o.o.
I did not notice any downtime or crashes with Cisco Duo.
CTO at Red IT Solutions
 

Room For Improvement

Iboss requires integration and connectivity improvements, along with enhanced security, reporting, deployment, pricing transparency, and better customer support.
Cisco Duo faces integration and pricing challenges, with improvement potential in user interface, authentication, and identity management.
Google Cloud Identity-Aware Proxy needs better user-friendliness, integration, security, support, and cost-effectiveness for enhanced performance and usability.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
If you don't have internet access, you can't access your computer, only local access is available.
Security and Network Team Lead
It lacks some dynamic identity management features compared to other products such as SailPoint.
Senior Iam Associate at Cognizant
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Network Engineer at a university with 10,001+ employees
 

Setup Cost

Iboss is praised for competitive pricing, transparency, and affordability compared to pricier competitors, appealing to budget-conscious enterprises.
Cisco Duo offers reasonable, flexible licensing for enhanced security, seen as cost-effective despite some higher costs versus alternatives.
Google Cloud Identity-Aware Proxy offers competitive pricing, with mixed reviews on cost-effectiveness compared to AWS and Oracle alternatives.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
The pricing is acceptable to them.
Vice President at Next Info Tech Solutions Inc
Their website lists $3 per month per user for the Essential license.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Sr. Network Security Engineer at Topnet Internet Services Provider. Riyadh, Saudi A
 

Valuable Features

Iboss offers seamless security management with cloud architecture, advanced threat protection, and efficient integration, enhancing operational efficiency.
Cisco Duo offers user-friendly multifactor authentication, extensive integrations, and robust security features for flexible and efficient management.
Google Cloud Identity-Aware Proxy provides scalable security, user-friendly access management, real-time collaboration, and seamless integration with minimal expertise needed.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Network Engineer at a educational organization with 501-1,000 employees
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
Vice President at Next Info Tech Solutions Inc
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
Director, Technology at Deer Creek High School
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Cisco Duo
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
Google Cloud Identity-Aware...
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
45
Ranking in other categories
ZTNA (14th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
A scalable product that offers an easy-to-use interface
Some of the product users feel that the solution's storage part should be increased, especially when compared to products like Yahoo, which is an old tool in the market that offers unlimited storage to users. Other platforms offer more storage sizes than Google. The storage part of the solution, especially the storage capability offered by Google Drive, needs to be increased. There are certain shortcomings with the product's stability where improvements are required.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
13%
Comms Service Provider
12%
Financial Services Firm
12%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise12
Large Enterprise20
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in th...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
What is your experience regarding pricing and costs for Google Cloud Platform Cloud Identity-Aware Proxy?
There are different pricing plans depending on data volumes and services, but it's comparable to other providers. The...
What needs improvement with Google Cloud Platform Cloud Identity-Aware Proxy?
Google Cloud Platform Cloud Identity-Aware Proxy should improve stability.
What is your primary use case for Google Cloud Platform Cloud Identity-Aware Proxy?
We use the solution for data engineering, data preparation, and AI.
 

Also Known As

iBoss Cloud Platform
Duo Security
GCP Cloud IAP, Google Cloud Platform Cloud IAP, Cloud Identity-Aware Proxy, Google Identity-Aware Proxy, Google Identity Aware Proxy, Google Cloud Identity Aware Proxy
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
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