

Cisco Meeting Server and Zoom Workplace Business compete in the virtual meeting space. Cisco has the upper hand in security and integration, while Zoom excels with its rich features and user-friendly design, appealing to a broader audience.
Features: Cisco Meeting Server offers robust encryption, deep integration with corporate systems, and strong data protection, catering to security-focused enterprises. Zoom Workplace Business, with its expansive collaboration tools, easy meeting scheduling, and real-time collaboration, appeals to various business environments with its diverse functionality.
Room for Improvement: Cisco Meeting Server could enhance its user interface and streamline its deployment process to reduce dependence on IT resources. Additionally, expanding feature sets for broader appeal could benefit its user base. Zoom Workplace Business might improve security protocols to match enterprise-level expectations and refine integrations with other systems, potentially enhancing its enterprise market appeal. Enhancement of its free tier capabilities could further broaden its audience.
Ease of Deployment and Customer Service: Cisco Meeting Server's deployment often requires specialized IT resources due to its complex integration needs, and its customer service may need technical understanding. Zoom offers a simpler setup with user-friendly interfaces and quick deployment, coupled with responsive customer service, making it ideal for businesses with limited IT support.
Pricing and ROI: Cisco Meeting Server generally requires a higher initial investment due to its hardware requirements and robust security features, which may provide a high ROI for security-focused enterprises. Zoom Workplace Business offers a cost-effective entry point with flexible pricing models aimed at scalability, offering quicker ROI through wider acceptance and easier adoption.
| Product | Market Share (%) |
|---|---|
| Zoom Workplace Business | 8.6% |
| Cisco Meeting Server | 3.7% |
| Other | 87.7% |


| Company Size | Count |
|---|---|
| Small Business | 99 |
| Midsize Enterprise | 33 |
| Large Enterprise | 105 |
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
Zoom Workplace Business enhances communication for teams with features like video conferencing, screen sharing, and security measures. Its intuitive interface supports seamless collaboration, making it a practical choice for remote work and digital meetings.
Zoom Workplace Business is designed for efficient communication through its user-friendly platform, offering essential tools like screen sharing, breakout rooms, and remote access. Its stability and ease of use across devices make it a beneficial choice for many organizations. While integrating well with popular apps, it also delivers secure meeting environments with high audio and video quality. There are areas for enhancement such as additional security features and improved support for file sharing. Users note a need for reduced bandwidth use, better audio noise filtering, and clarity in navigation options.
What are the key features of Zoom Workplace Business?In industries like education, healthcare, and corporate sectors, Zoom Workplace Business is widely used for webinars, client meetings, and internal communications. It supports online training, and remote work and enables companies to engage effectively with clients and employees scattered across locations. Many industries value its integration capabilities which streamline workflows and contribute to productivity.
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