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Cisco Meraki MX vs Fortinet FortiGate vs Palo Alto Networks NG Firewalls comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Cisco Meraki MX boosts ROI with simplified management, reduced costs, and improved long-term performance, especially in cloud environments.
Sentiment score
5.8
Fortinet FortiGate provides significant ROI by enhancing security, reducing costs, and improving productivity despite its initial cost.
Sentiment score
6.7
Palo Alto Networks NG Firewalls provide high ROI with enhanced security, reduced costs, reliable protection, and efficient management.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Although the costs for Palo Alto Networks NG Firewalls are on the higher side compared to other vendors, the features and security capabilities justify the investment.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Customer Service

Sentiment score
8.2
Customers highly praise Cisco Meraki MX's responsive support and expert availability, though some note occasional delays or escalations.
Sentiment score
6.5
Fortinet FortiGate's support is praised for responsiveness and capability, but concerns remain about consistency and response times.
Sentiment score
6.9
Palo Alto Networks NG Firewalls' support receives mixed reviews, excelling in higher-tier assistance but needing first-level improvement.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
Sr. Cybersecurity Solutions Architect at BMB
I would rate their support for FortiGate a nine out of ten.
Specialist at a comms service provider with 11-50 employees
They offer very accurate solutions.
Network Operations Engineer at Inara Technologies
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
7.0
Cisco Meraki MX offers scalable solutions for various organizations, excelling in integration and expansion, with some enterprise limitations.
Sentiment score
7.1
Fortinet FortiGate is scalable and flexible, offering robust performance across physical, virtual, and cloud deployments for various environments.
Sentiment score
6.9
Palo Alto Networks NG Firewalls offer scalable, flexible solutions, though pricing and hardware limitations may challenge smaller companies.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
CTO at Trust-IT Solutions
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
They support scaling across different environments, allowing you to start with the smallest hardware model for branch offices and scale up to high-end appliances for data centers, such as the PA-700 series, which supports very high throughput.
Network Security Engineer at Arrow PC Network Pvt Ltd
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Stability Issues

Sentiment score
8.4
Cisco Meraki MX is praised for high stability, reliable performance, and user satisfaction, with occasional configuration issues noted.
Sentiment score
7.7
Fortinet FortiGate is praised for reliability and performance, with minor issues during upgrades and new firmware releases.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are praised for stability and reliability, outperforming competitors like Cisco and Fortinet.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Cisco Meraki MX users seek improved load balancing, security, VPN, monitoring, interface management, cost, reporting, and hardware capabilities.
Fortinet FortiGate needs feature enhancements, better GUI support, and comprehensive improvements in integration, support, and cost efficiency.
Palo Alto Networks NG Firewalls face challenges with pricing, complexity, setup, management costs, and need UI and feature enhancements.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
Presales Manager at a tech services company with 201-500 employees
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Operation Manager at a tech services company with 11-50 employees
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Manager Network (IT/OT) at a consumer goods company with 5,001-10,000 employees
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive.
Network Security Engineer at Arrow PC Network Pvt Ltd
 

Setup Cost

Cisco Meraki MX may be costly, but its cloud management, ease, support, and functionality make it a worthwhile investment.
Fortinet FortiGate offers competitive pricing with varied costs, providing good value despite some considering it pricey, especially for renewals.
Palo Alto Networks NG Firewalls are costly but valued for advanced security, suiting larger enterprises despite high expenses.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
Secure SD-WAN is free of charge.
Sr. Cybersecurity Solutions Architect at BMB
The most expensive part is the renewal of the license subscription.
Operation Manager at a tech services company with 11-50 employees
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

Cisco Meraki MX offers cloud management, auto VPN, dual WAN, advanced security, SD-WAN, and centralized network management tools.
Fortinet FortiGate offers user-friendly, scalable network security with robust features, seamless integration, and comprehensive protection, making it highly reliable.
Palo Alto Networks NG Firewalls provide customizable, advanced threat prevention with machine learning, enhancing security management and reducing complexity.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
We understand that Cisco solutions are very reliable, and we really like the simple management.
CTO at Trust-IT Solutions
The firewall, IPS, and VPN functions are the most valuable features.
Specialist at a comms service provider with 11-50 employees
FortiGate provides solid protection against viruses, malware, and other threats.
Global Chief Information Officer at a manufacturing company with 1,001-5,000 employees
Within the same dashboard, you get to see the security profiles, the type of traffic that's passing through, the top applications that are being consumed, etc.
Presales Manager at a tech services company with 201-500 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Mindshare comparison

As of April 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.2%, down from 3.5% compared to the previous year. The mindshare of Fortinet FortiGate is 17.2%, down from 21.3% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.2%, up from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate17.2%
Palo Alto Networks NG Firewalls5.2%
Cisco Meraki MX3.2%
Other74.4%
Firewalls
 

Featured Reviews

MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Advanced visibility has transformed security policies and provides proactive threat prevention
Palo Alto Networks NG Firewalls are powerful, but there are areas for improvement that could enhance their effectiveness, such as cost and licensing models. One of the main challenges we face is the high cost, especially for small to mid-sized businesses (SMBs), with licensing for features such as threat prevention, URL filtering, and WildFire being quite expensive. Additionally, centralized management with Panorama is a dependency for managing multiple firewalls, leading to added costs and complexity, and the built-in centralized management features could be made more user-friendly. Moreover, the learning curve associated with the initial setup and advanced configuration including NAT, decryption, and routing can be complex for new users, and enhancements in logging and reporting could also improve the user experience. There are a few more areas where improvements could streamline operations, such as optimizing commit times. Sometimes committing changes takes a noticeable amount of time, particularly for larger configurations, so a faster commit option would significantly help during urgent troubleshooting. Easier policy troubleshooting is necessary as well. Even though logs are detailed, finding the exact rule match and issue can still be time-consuming in complex environments, so having automated policy simulation and a recommendation tool would expedite troubleshooting. Additionally, better default templates and best practices for SMB data centers and branch offices would speed up deployment and reduce errors. Enhancing integration visibility through a unified dashboard would simplify monitoring, and improving the firmware upgrade process to allow for a more seamless zero downtime upgrade would also enhance operations, as upgrades are stable but typically require careful planning and downtime.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
7%
Comms Service Provider
6%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise20
Large Enterprise16
By reviewers
Company SizeCount
Small Business366
Midsize Enterprise135
Large Enterprise192
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise56
Large Enterprise85
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What is your experience regarding pricing and costs for Meraki MX?
My experience with pricing, setup cost, and licensing for Cisco Meraki MX is that for more than five years, Meraki li...
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
Fortinet FortiGate Next-Generation Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Hyatt, ONS
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Fortinet, Netgate, Sophos and others in Firewalls. Updated: March 2026.
886,932 professionals have used our research since 2012.