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Cisco Meraki Systems Manager (MDM+EMM) vs Matrix42 Unified Endpoint Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Configuration Management (3rd), Remote Access (3rd), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Cisco Meraki Systems Manage...
Ranking in Enterprise Mobility Management (EMM)
11th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
33
Ranking in other categories
Mobile Device Management (MDM) (7th)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Unified Endpoint Management (UEM) (18th)
 

Mindshare comparison

As of November 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 19.5%, down from 29.9% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.6%, up from 2.2% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune19.5%
Cisco Meraki Systems Manager (MDM+EMM)2.6%
Matrix42 Unified Endpoint Management2.1%
Other75.8%
Enterprise Mobility Management (EMM)
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Has simplified hardware issue identification but needs integrated communication options
We have monitoring capabilities and we are monitoring some network tools from Cisco Meraki Systems Manager (MDM+EMM) and troubleshooting as well. I am currently working with version MR 32.1.4. Policy involves connecting mostly through emails, as we don't have any special kind of policy features. If any alert comes, we connect via mail. We don't utilize the geolocation tracking feature. The unified dashboard helps me simplify device management for my team based on the location, as we have configured devices from many different countries. We give the device's name based on the location, allowing us to identify easily in the dashboard. Regarding operational cost savings, it is cost-saving because in other companies, they use different tools for different networks, such as one for Windows, another for Linux, and a different one for VMware. We use all the systems including Windows, Linux, and networking under Cisco, Centreon, and Cisco Meraki Systems Manager (MDM+EMM), which is very cost-efficient. Regarding pricing and licensing of Cisco Meraki Systems Manager (MDM+EMM), I don't have information about that, as we are from the technical department. Details about subscription and quotation come from another department. I rate this solution 8 out of 10.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud-based device management is the best feature for me as it impacts my company the most; it is much easier than the previous Configuration Manager or SCCM."
"The solution has reduced the risk of security breaches by 30%."
"The best features in Microsoft Intune that I appreciate most are its centralized features."
"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."
"It helps us manage user certificates."
"The most valuable feature for us is the security, including risk analysis and patch management."
"The best features of Microsoft Intune include helping to know if computers are configured correctly and if users have access to apps or the platform."
"The stability of Microsoft Intune is ten out of ten."
"It's extremely competitive and very good for a product in this sphere."
"The ability to push out applications is a great aspect of the solution."
"We can reconfigure a client’s setup remotely with minimal effort."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"The solution is simple."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"The product can scale, and it is definitely something that you can deploy on small businesses or very big companies."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
 

Cons

"I think if you have the money and want something more stable, you should go for AirWatch. I don't think Microsoft is offering the same stability as VMware at this point."
"There is always a noise when you are going to manage any endpoint devices, and noise is definitely there with this solution."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"The security aspect could be more effective."
"We face multiple scenarios where IT decision-makers request specific policy implementations, however, due to product limitations, we cannot fulfill these requests."
"The way the apps are getting deployed, the checkboxes for deleting previous versions are actually creating more conflicts than fixing problems."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"If your MDM has to be really specific, perhaps Intune is not the better option."
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Meraki is limiting our connections."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"The tool's pricing needs to be more flexible like Cisco's."
"The solution can be expensive."
"Geofency polices are great, but it depends on how the device has the localization services configured."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
 

Pricing and Cost Advice

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"We use Defender ATP and E5 licenses."
"For organizations that are a Microsoft shop, the pricing is compelling."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"This product is reasonably priced."
"Cisco Meraki Systems Manager is an expensive solution."
"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
"Meraki MDM is the cheapest solution we have used."
"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
"It's extremely competitive and very good for a product in this sphere."
"My clients find it a bit expensive compared to other systems."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Construction Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
Outsourcing Company
7%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?
The pricing sits at a mid-level range, around five or six. There are cheaper and more expensive tools available, but ...
What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?
An area of Cisco Meraki Systems Manager (MDM+EMM) that could be improved is if we could connect directly with the res...
What is your primary use case for Cisco Meraki Systems Manager (MDM+EMM)?
I work with system management in Cisco Meraki Systems Manager (MDM+EMM) products. Our usual use cases for Cisco Merak...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Meraki MDM
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Partou Childcare
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Matrix42 Unified Endpoint Management and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.