Cisco Umbrella vs CloudLock comparison

Cisco Umbrella and CloudLock are both solutions in the Cloud Access Security Brokers (CASB) category. Cisco Umbrella is ranked #2 with an average rating of 9.2, while CloudLock is ranked #22. Cisco Umbrella holds a 9.9% mindshare in CASB, compared to CloudLock’s 0.7% mindshare. Additionally, 97% of Cisco Umbrella users are willing to recommend the solution, compared to 100% of CloudLock users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

CloudLock and Cisco Umbrella compete in the security solutions category, catering to tech buyers. Cisco Umbrella seems to have the upper hand due to its superior features, which justify the higher cost.

Features: CloudLock offers comprehensive cloud application security, ensuring visibility and control over data, with a cloud-specific security focus. Cisco Umbrella excels in advanced threat detection, internet activity monitoring, and broader threat intelligence, emphasizing DNS-based protection and web content filtering.

Room for Improvement: CloudLock could enhance its feature set and threat detection capabilities compared to broader solutions. Better integration with existing systems would also be beneficial. Cisco Umbrella, while robust, could improve its pricing structure for budget-conscious clients and simplify certain administrative processes. Enhancements in customer feedback integration and endpoint integration could be valuable.

Ease of Deployment and Customer Service: CloudLock is known for straightforward deployment and efficient customer service, providing personalized support and minimal disruption. Cisco Umbrella offers seamless integration and automated processes, making it a strong choice for easy deployment and scalable solutions, prioritizing integration with existing infrastructure.

Pricing and ROI: CloudLock is competitive, offering promising ROI, appealing to organizations mindful of budgets. Cisco Umbrella's higher initial cost is justified by comprehensive security features that provide significant long-term value, ensuring a robust security posture and extensive threat coverage.

To learn more, read our detailed Cisco Umbrella vs. CloudLock Report (Updated: February 2026).

Buyer's Guide

Cisco Umbrella vs. CloudLock

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of February 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 2.5%, up from 1.7% compared to the previous year. The mindshare of Cisco Umbrella is 9.9%, down from 14.2% compared to the previous year. The mindshare of CloudLock is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Access Security Brokers (CASB) Market Share Distribution
Product	Market Share (%)
Cisco Umbrella	9.9%
iboss	2.5%
CloudLock	0.7%
Other	86.9%

Cloud Access Security Brokers (CASB)

Featured Reviews

reviewer2701851

Managing Director

Enhances web security with a single pane of glass and flexible deployment

I don't see any need for improvement; one of the really good things about iboss as a company is that they listen to customer feedback. I have suggested enhancements, and they are responsive, making changes for the better, and they do a lot of testing. To improve iboss, although we haven't used it, we considered the VPN solution that comes with the highest tier licensing, which includes DLP and various other add-ons. We prefer using another product which automatically logs you back onto your network when turning on your PC. With iboss, the connection is manual, which doesn't meet our needs. Additionally, sizing can be tricky because, although the initial recommendations may seem adequate, actual usage may require more gateways than anticipated.

Read full review

Emilio Montoya

CTO at PROA

Ensures internet navigation safety and boosts productivity

The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.

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reviewer779877

Senior Software Engineer with 501-1,000 employees

Screens sensitive data but it should be a bigger part of an end-user device

The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating an API to integrate into the agent app which need additional development effort. We have to integrate the source code into the system endpoint and make it as part of the connected app.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"Our primary use case for this product is DLP,"

"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."

"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

More iboss pros

"The documentation is good, and we have been able to resolve any issues ourselves."

"DNS protection, domain blocking, SIP component, and the Cisco Umbrella roaming client are the valuable features of Cisco Umbrella."

"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."

"I haven't needed to reboot the servers for years due to their excellent stability."

"The most valuable feature is the website protection capabilities because it prevents end-users from entering bad sites that potentially have malware or could be used for phishing."

"Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and configure. Its remit is reasonably clearly defined. When you look at solutions like Darktrace and Carbon Black, the mission objective isn't as clearly defined. Cisco Umbrella, Sophos Central, or some of the other solutions have a more standardized approach to antivirus, which includes enhanced response from the machine learning or deep learning perspective."

"Cisco Umbrella scales incredibly with the growing needs of my organization."

"Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers."

More Cisco Umbrella pros

"The solution is very stable and reliable."

"I like CloudLock because when data gets sent out, I do not want it to get out of the environment. In today's world, a lot of users will remotely use the application. It screens all of the sensitive data. That data will really be as part of the environment that you do not want it to be part of. CloudLock is protection for sensitive data."

Cons

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

"The reporting feature needs improvement."

"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"Its pricing could be better."

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

More iboss cons

"I would like to see Cisco enable us to get objects from the internet. I would also like to be able to choose groups."

"This solution does not give us full, 360-degree protection."

"If we're trying to deploy it to a Mac through Meraki, it's impossible. The method of deployment for a Mac, and the features available in Meraki, are not compatible at all."

"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."

"iOS devices and mobiles are huge in my environment right now, and I cannot run them on Cisco Umbrella 24/7."

"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."

"The solution is very expensive in Brazil."

"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."

More Cisco Umbrella cons

"The solution needs to have better integration capabilities. I have a lot of customers asking about how they can integrate it better."

"The only improvement is that it has to be a bigger part of an end-user device. It should look at how endpoints appear on the EDR rather than creating a separate agent. We have to integrate the source code into the system endpoint and make it an agent."

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is probably in line with other solutions, but I do not deal with the financial side."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."

"There are no hidden costs with Umbrella. Everything is included in the package."

"There is room for improvement when it comes to the cost."

"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."

"Licensing fees are paid on a yearly basis."

"Cisco should make the solution cheaper."

"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

"The price should be slightly lower than the current price because if you look at the whole solution, it is simply a threat intelligence solution to block blacklisted things. The price should be lower looking at the features provided by the solution. The price isn't too high either, but it could be lower."

More Cisco Umbrella pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	6
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	30
Large Enterprise	51

No data available

Questions from the Community

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

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What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

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What is your experience regarding pricing and costs for iboss?

Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...

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Which is the better security solution - Cisco Umbrella or Zscaler?

Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...

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Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?

Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...

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What do you like most about Cisco Umbrella?

Cisco Umbrella is easy to monitor, manage, and deploy.

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Comparisons

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Compared 12% of the time

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Compared 7% of the time

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Compared 7% of the time

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Compared 6% of the time

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Compared 19% of the time

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Compared 9% of the time

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Compared 6% of the time

Prisma Access by Palo Alto Networks vs Cisco Umbrella

Compared 4% of the time

Infoblox Advanced DNS Protection vs Cisco Umbrella

Compared 4% of the time

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Compared 31% of the time

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Compared 23% of the time

Skyhigh Security vs CloudLock

Compared 18% of the time

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Product Reports

Buyer's Guide

iboss

January 2026

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Buyer's Guide

Cisco Umbrella

February 2026

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Buyer's Guide

Cloud Access Security Brokers (CASB)

January 2026

Download CloudLock product report

Also Known As

iBoss Cloud Platform

OpenDNS

No data available

Overview

Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.

Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.

What are the most important features of Iboss?

Scalability: Supports rapid deployment across diverse networks.
SASE: A consolidated approach to secure access.
SSL Inspection: Ensures safe data transmission.
Granular Filtering: Detailed control over accessible content.
Single Pane Management: Unifies control through a centralized console.

What benefits should users consider in reviews?

Cost-effectiveness: Offers competitive pricing with robust features.
Autonomous Operation: Reduces management overhead.
Responsive Support: Provides assistance when needed.
Flexible Deployment: Available for both cloud and on-premises environments.

The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.

iboss

Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.

Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.

What are the key features of Cisco Umbrella?

DNS Security: Provides leading protection by managing DNS queries and blocking malicious sites.
Web Filtering: Offers granular control over web content to safeguard internet usage.
Ease of Integration: Fits well into existing infrastructures, simplifying deployment and use.
Intuitive Management: Single-pane management streamlines administration and enhances usability.
Cloud-Based Flexibility: Supports secure remote work environments.

What benefits can users expect from using Cisco Umbrella?

Superior Threat Protection: Reduces risk by effectively detecting and preventing cyber threats.
Consistent Security: Provides uniform protection across network environments.
Efficiency and Visibility: Leverages comprehensive reporting for better security insights.
Easy Deployment: Quick and straightforward setup with minimal disruption.

Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.

Cisco

CloudLock is a cloud security platform that provides organizations with visibility, data security, and compliance solutions for cloud-based applications and services. It focuses on securing data in popular cloud platforms, such as Google Workspace (formerly G Suite) and Salesforce.

CloudLock Benefits:

Easy to use and deploy
Provides visibility and control over cloud data
Offers real-time alerts and notifications
Integrates well with other cloud services
Provides detailed reports and analytics
Offers excellent customer support

CloudLock Features:

Data Loss Prevention (DLP)

CloudLock helps organizations enforce data loss prevention policies in the cloud. It monitors and controls the sharing, storage, and usage of sensitive data within cloud applications, preventing unauthorized access and data leakage.

Threat Intelligence

The platform incorporates threat intelligence capabilities to detect and respond to cloud-based threats. It leverages machine learning algorithms and behavioral analytics to identify suspicious activities, malware, account compromises, and other security risks.

Access Controls and User Behavior Monitoring

CloudLock enables organizations to enforce granular access controls for cloud applications. It allows administrators to manage user permissions, apply multi-factor authentication (MFA), and monitor user behavior to detect anomalies and potential insider threats.

Compliance Monitoring and Reporting

CloudLock assists organizations in meeting compliance requirements by monitoring cloud applications for data privacy regulations and industry standards. It provides detailed reporting and auditing functionalities to demonstrate adherence to regulatory frameworks.

Shadow IT Discovery and Control

The platform helps organizations discover and gain visibility into unauthorized or risky cloud applications used within their network. It allows IT teams to assess risks, enforce policies, and take appropriate actions to manage and control cloud usage effectively.

Cisco

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim

Dominion Enterprises, Quality Distribution, Clark Construction Group LLC, Ahold, Middlesex Hospital, Austin Community College (ACC), Dominion Enterprises, The United States Holocaust Memorial Museum, Oakland Unified School District, Sunnova, Damballa, Financial Times, Boise State University

Buyer's Guide

Cisco Umbrella vs. CloudLock

February 2026

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