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Cisco Umbrella vs Forcepoint CASB comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Cloud Access Security Brokers (CASB)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Cisco Umbrella
Ranking in Cloud Access Security Brokers (CASB)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Forcepoint CASB
Ranking in Cloud Access Security Brokers (CASB)
18th
Average Rating
7.2
Reviews Sentiment
5.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Access Security Brokers (CASB) category, the mindshare of iboss is 4.6%, up from 1.9% compared to the previous year. The mindshare of Cisco Umbrella is 6.2%, down from 13.1% compared to the previous year. The mindshare of Forcepoint CASB is 1.6%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella6.2%
iboss4.6%
Forcepoint CASB1.6%
Other87.6%
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
AlexOgbalu - PeerSpot reviewer
Director at LiveFromSpace Limited
Improving support responsiveness has remained critical while access monitoring and compliance needs have been fully addressed
We have the enterprise licenses for the scanning of the codes, both at runtime and in development, and we also have access to Veracode's e-learning platform as well as a bundle from Veracode.All that has been mentioned is the main benefits Forcepoint CASB provides to us, and it helps us to meet compliance requirements that are necessary in our industry. It's important for enterprises considering Forcepoint to work with very good system integrators and value-added resellers because a lot of things needed go beyond just getting the licenses. You need someone skilled to do all those configurations, write all the rules, and make sure you achieve a very stable environment. I am giving this review an overall rating of eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Deploying iboss leads to good return on investment, estimated around 70% to 80%."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"As I mentioned, the return on investment is significant, as it saved our office locations' bandwidth because when you are working remotely at home, your internet traffic routes directly to iboss and will not go to your office building, saving bandwidth bottlenecks and ensuring that issues with our building internet circuits will not impact your internet connectivity because you are directly going to the iboss data center."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"Technical support is pretty sharp and very responsive."
"It transparently protects users from rogue web sites."
"The single-pane-of-glass management is very important. We have a very small team. We can't spend a lot of time going from product to product to product to either investigate or set up policy. We need to have one place that we can go to and set everything up."
"The solution is very easy to manage. We found the initial setup, for example, to be quite simple."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"The various powerful query options are the most valuable features of this product to me."
"We use various types of Umbrella and I'd recommend the solution as one of the best on the market that works well in different environments and is extremely easy to deploy."
"Improves security through DNS visibility, which can block malware, phishing, C&C, etc."
"I am a network administrator, and for me, it is the best solution because it is easy to manage."
"The product offers an easy initial setup."
"Most of the features are valuable, primarily for the firewalls, the proxy, and Forcepoint CASB products."
"The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP."
"Generally, most of our customers are happy with it though."
"It gives you value for your investment."
"Macro integration is a good feature."
"The product offers several advantageous features including real-time control and monitoring capabilities, helping identify and manage various activities including shadow IT activities."
"Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored, helping us unify access across the board regardless of device or location, while advanced notifications and behavior analytics make it easy to detect unknown connections or baseline changes."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubleshooting policy issues."
"The reporting feature needs improvement."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"I think there is some room for improvement with regard to the Windows client."
"From my perspective, I would Cisco Umbrella to give more exposure to my sales engineers. I know I can call them whenever I have an issue, however, more frequent meetings would be awesome."
"Cisco Umbrella's support is not really efficient. When we have a problem, it is difficult to have good support."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"I would like to see more integration between Cisco Umbrella and Cisco DNA Center."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"Missing a real data leakage prevention solution."
"Improvements could be made with the user interface, it could be a little smoother and more intuitive."
"We are not happy with the solution."
"Forcepoint CASB is mature and performing its function, but it is not easy to manage and not as fully-featured as competitors."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"If I was to sell a CASB product brand new to somebody, I would sell them Netskope. I wouldn't sell them Forcepoint."
"It could be more robust, especially around custom applications."
"The solution needs to be easier to install, and they need to clean up the backend, so stuff doesn't break."
"Lacks different ways to authenticate users."
"When using the Forcepoint CASB, and you are a remote worker, basically not in the office, you have to have an agent on your computer, a Forcepoint agent. However, with many other CASB solutions, they can integrate with MDM."
 

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"​The pricing is fair."
"The pricing is pretty fair. It's good."
"There is a subscription cost."
"Cisco Umbrella is not a cheap product. However, it's not a matter of the cost; it's more a matter of the value of security. It is easy to measure this value when you have a security incident. I think the price is a good trade-off for a product that can help you avoid security threats."
"Licensing fees are paid on a yearly basis."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"The pricing is great and very competitive with the rest of the market."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
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908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
10%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-nat...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bu...
What is your experience regarding pricing and costs for Forcepoint CASB?
I would put the pricing of Forcepoint CASB at a five, closer to a four. I don't think it's very expensive, but it's a...
What needs improvement with Forcepoint CASB?
From a functionality perspective, I don't have any recommendations, but in terms of support, the speed of support is ...
What is your primary use case for Forcepoint CASB?
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote a...
 

Also Known As

iBoss Cloud Platform
OpenDNS
Imperva Skyfence
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Find out what your peers are saying about Cisco Umbrella vs. Forcepoint CASB and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.