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Forcepoint CASB vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Forcepoint CASB
Average Rating
7.2
Reviews Sentiment
5.6
Number of Reviews
10
Ranking in other categories
Cloud Access Security Brokers (CASB) (18th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Forcepoint CASB1.8%
Netskope13.2%
Prisma Access by Palo Alto Networks12.2%
Other72.8%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.8%
Cisco Umbrella9.5%
Prisma Access by Palo Alto Networks6.5%
Other74.2%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
AlexOgbalu - PeerSpot reviewer
Director at LiveFromSpace Limited
Improving support responsiveness has remained critical while access monitoring and compliance needs have been fully addressed
We have the enterprise licenses for the scanning of the codes, both at runtime and in development, and we also have access to Veracode's e-learning platform as well as a bundle from Veracode.All that has been mentioned is the main benefits Forcepoint CASB provides to us, and it helps us to meet compliance requirements that are necessary in our industry. It's important for enterprises considering Forcepoint to work with very good system integrators and value-added resellers because a lot of things needed go beyond just getting the licenses. You need someone skilled to do all those configurations, write all the rules, and make sure you achieve a very stable environment. I am giving this review an overall rating of eight.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"I recommend iboss for organizations looking for strong cloud-based web security and centralized access control."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"This product is solid, fairly easy to use, and reliable."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored, helping us unify access across the board regardless of device or location, while advanced notifications and behavior analytics make it easy to detect unknown connections or baseline changes."
"The tool's most valuable feature is its management ease."
"Generally, most of our customers are happy with it though."
"Macro integration is a good feature."
"The product offers several advantageous features including real-time control and monitoring capabilities, helping identify and manage various activities including shadow IT activities."
"It gives you value for your investment."
"I like that the layout and configuration are easy compared to other solutions on the market."
"As it is based on AWS, it is not a problem."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"Since this is a cloud based product, we don't have to bother about the hardware or physical status and space."
"Tech support is good."
"Zscaler Internet Access has positively impacted our organization by improving our overall security posture, providing better visibility into the internet traffic our employees access, and protecting users from web-based threats such as phishing websites, malicious downloads, and suspicious sites."
"There is no lag in service when accessing the internet."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote, so I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
 

Cons

"Sometimes, obviously, there are bugs."
"The dashboards for local use could be better."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The endpoint-type solution is an area that needs some improvement."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"They should work on the possibility of consolidating all of the products with the group of agents."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"The solution needs to be easier to install, and they need to clean up the backend, so stuff doesn't break."
"Lacks different ways to authenticate users."
"There are various modules to secure a public cloud, such as Cloud Security Posture Management. You might have seen these features available if you've reviewed solutions like Zscaler or Netskope. A full-fledged CASB should be manageable. However, the tool does not seem to offer complete public cloud visibility. While it provides some cloud visibility and can manage API traffic for Web 2.0, it lacks a specific module for securing public cloud environments."
"Forcepoint technical support in general could improve in this area."
"When using the Forcepoint CASB, and you are a remote worker, basically not in the office, you have to have an agent on your computer, a Forcepoint agent. However, with many other CASB solutions, they can integrate with MDM."
"It could be more robust, especially around custom applications."
"Technical support could be better."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"The tool should improve the predefined dictionaries."
"The OS capabilities and WSL support could be improved."
"We'd like to have more plugins and integration."
"The solution is quite expensive. It's around double what others are offering."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
 

Pricing and Cost Advice

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"It is a few pounds per user per month."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The pricing for Zscaler Internet Access could be made cheaper."
"If we need any extra features, the price will increase."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
7%
Outsourcing Company
11%
Comms Service Provider
10%
Construction Company
9%
Healthcare Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise8
Large Enterprise15
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
iboss could be improved by making the dashboard more user-friendly, providing more detailed real-time alerts, and imp...
What is your primary use case for iboss?
iboss is primarily used for cloud security, helping to protect users when they access websites and cloud applications...
What is your experience regarding pricing and costs for iboss?
The pricing and licensing for iboss were reasonable for the security features. The setup costs were manageable, thoug...
What is your experience regarding pricing and costs for Forcepoint CASB?
I would put the pricing of Forcepoint CASB at a five, closer to a four. I don't think it's very expensive, but it's a...
What needs improvement with Forcepoint CASB?
From a functionality perspective, I don't have any recommendations, but in terms of support, the speed of support is ...
What is your primary use case for Forcepoint CASB?
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote a...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
Imperva Skyfence
ZIA
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: October 2026.
920,769 professionals have used our research since 2012.