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Forcepoint CASB vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (5th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Forcepoint CASB
Average Rating
7.2
Reviews Sentiment
5.6
Number of Reviews
10
Ranking in other categories
Cloud Access Security Brokers (CASB) (16th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Forcepoint CASB1.5%
Netskope13.1%
Prisma Access by Palo Alto Networks12.8%
Other72.6%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access10.0%
Cisco Umbrella9.7%
Prisma Access by Palo Alto Networks7.6%
Other72.7%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
AlexOgbalu - PeerSpot reviewer
Director at LiveFromSpace Limited
Improving support responsiveness has remained critical while access monitoring and compliance needs have been fully addressed
We have the enterprise licenses for the scanning of the codes, both at runtime and in development, and we also have access to Veracode's e-learning platform as well as a bundle from Veracode.All that has been mentioned is the main benefits Forcepoint CASB provides to us, and it helps us to meet compliance requirements that are necessary in our industry. It's important for enterprises considering Forcepoint to work with very good system integrators and value-added resellers because a lot of things needed go beyond just getting the licenses. You need someone skilled to do all those configurations, write all the rules, and make sure you achieve a very stable environment. I am giving this review an overall rating of eight.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"iboss is definitely very good in terms of service."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"The console is cloud-based, which is something I really appreciate."
"The security aspect of the solution, particularly the malware behind it, is excellent."
"The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP."
"As it is based on AWS, it is not a problem."
"Generally, most of our customers are happy with it though."
"The visibility around the usage of cloud applications within my tenant is the most valuable aspect of the solution, as the administrator gets visibility and control of these applications for users whether on-premise or not and whether using pocket devices or their IOD."
"I like that the layout and configuration are easy compared to other solutions on the market."
"The tool's most valuable feature is its management ease."
"The product offers an easy initial setup."
"Most of the features are valuable, primarily for the firewalls, the proxy, and Forcepoint CASB products."
"The solution’s customer service is good."
"My advice for people looking into implementing Zscaler Internet Access is that it's quite stable."
"Tech support is good."
"The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"Having a centralized firewall that protects the whole topography is quite awesome when you also have users that are not on the plan because it actually improves visibility of those users."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
 

Cons

"Its pricing could be better."
"The problem our organization had is that iboss failed for the Mac devices; it is not able to give a successful agent for the Mac agents, and that is where in 2025 we had to migrate to the Palo Alto-based platform."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"I have heard they are doing DDoS filtering, but I am not certain if they are implementing it correctly."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"If I was to sell a CASB product brand new to somebody, I would sell them Netskope. I wouldn't sell them Forcepoint."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"They should work on the possibility of consolidating all of the products with the group of agents."
"We are not happy with the solution."
"Integration is an area of the solution that needs to be improved."
"Lacks different ways to authenticate users."
"The solution needs to be easier to install, and they need to clean up the backend, so stuff doesn't break."
"Forcepoint technical support in general could improve in this area."
"Sometimes, support isn't available."
"One feature I am missing is the ability to connect automatically to internal monitoring systems."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"The admin UI and documentation for Zscaler Internet Access could be more intuitive for new users, specifically during initial rollout and advanced policy design."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"The solution's pricing is on the higher side. It would be better if it could be lower."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
"The tool is moderately priced."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"It is costlier than other solutions."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"If we need any extra features, the price will increase."
"We have found the solution to be expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
8%
Construction Company
7%
Manufacturing Company
12%
Construction Company
10%
Computer Software Company
10%
Outsourcing Company
9%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise7
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent ...
What is your primary use case for iboss?
We used iBoss mainly for Internet Access by having an Agent on Windows laptops Primarily because when we try to use i...
What is your experience regarding pricing and costs for iboss?
I am not involved in pricing, but as per the information I have, during that time, the Blue Coat proxies we were usin...
What is your experience regarding pricing and costs for Forcepoint CASB?
I would put the pricing of Forcepoint CASB at a five, closer to a four. I don't think it's very expensive, but it's a...
What needs improvement with Forcepoint CASB?
From a functionality perspective, I don't have any recommendations, but in terms of support, the speed of support is ...
What is your primary use case for Forcepoint CASB?
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote a...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the marke...
 

Also Known As

iBoss Cloud Platform
Imperva Skyfence
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: June 2026.
900,644 professionals have used our research since 2012.