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Forcepoint CASB vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Forcepoint CASB
Average Rating
7.2
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Cloud Access Security Brokers (CASB) (19th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Edwin Eze Osiago - PeerSpot reviewer
Reliable, easy to set up and offers good visibility
It could be more robust, especially around custom applications. We've not really seen value around our custom applications, most especially when these applications are hosted on-premise. If there's a way Forcepoint can do something to ensure that the CASB also protects applications that are hosted on-premise, that would be ideal. Currently, basically, cloud-hosted applications, that are internet-facing are protected. If we can also have a CASB sit in front of our on-prem hosted applications, it would be massive. Forcepoint removed the ability to scan for unsanctioned applications on the CASB. Initially, CASB used to have that feature where you can scan for the applications and be able to support unsanctioned applications being used by the user. They moved it to another product. If there is an opportunity to speak to the product managers and get some features back, that would be ideal.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"It was a very easy product to install. It can be deployed very fast."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Our primary use case for this product is DLP,"
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Its initial setup was straightforward."
"The product offers an easy initial setup."
"Generally, most of our customers are happy with it though."
"Macro integration is a good feature."
"It gives you value for your investment."
"The tool's most valuable feature is its management ease."
"As it is based on AWS, it is not a problem."
"The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP."
"Zscaler offers a centralized DLP solution for web, endpoint, and email."
"The most valuable feature is the ability to drop packets."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"SSL inspection is a valuable feature."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The solution is stable."
"The solution is stable and reliable."
 

Cons

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The dashboards for local use could be better."
"Sometimes, obviously, there are bugs."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Its pricing could be better."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Integration is an area of the solution that needs to be improved."
"They should work on the possibility of consolidating all of the products with the group of agents."
"When using the Forcepoint CASB, and you are a remote worker, basically not in the office, you have to have an agent on your computer, a Forcepoint agent. However, with many other CASB solutions, they can integrate with MDM."
"There are various modules to secure a public cloud, such as Cloud Security Posture Management. You might have seen these features available if you've reviewed solutions like Zscaler or Netskope. A full-fledged CASB should be manageable. However, the tool does not seem to offer complete public cloud visibility. While it provides some cloud visibility and can manage API traffic for Web 2.0, it lacks a specific module for securing public cloud environments."
"The solution needs to be easier to install, and they need to clean up the backend, so stuff doesn't break."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"Lacks different ways to authenticate users."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"The OS capabilities and WSL support could be improved."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"We'd like for them to include some sort of antivirus tool."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Currently, the solution's interface is not that user-friendly."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"Our monthly fee is around R3000."
"The tool is moderately priced."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"Zscaler is transparent about its pricing model."
"It is a few pounds per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Financial Services Firm
18%
Computer Software Company
13%
Comms Service Provider
9%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
10%
Educational Organization
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for Forcepoint CASB?
The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of c...
What needs improvement with Forcepoint CASB?
There are various modules to secure a public cloud, such as Cloud Security Posture Management. You might have seen th...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
Imperva Skyfence
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: June 2025.
860,592 professionals have used our research since 2012.