


Zscaler and Cisco Web Security Appliance are both strong competitors in the web security category. Zscaler seems to have an edge due to its comprehensive cloud-native features and flexibility for remote protection.
Features: Zscaler Internet Access is lauded for its application and URL filtering, malware and threat protection, data loss prevention, and cloud sandboxing. Its cloud-native architecture allows for granular policy controls and Cloud Browser Isolation. Conversely, Cisco Web Security Appliance excels in antivirus strength, URL categorization, and seamless integration within the Cisco ecosystem.
Room for Improvement: Zscaler could bolster its integration with centralized authentication servers, enhance reporting for non-technical users, and refine its user interface and technical support for faster response times. Cisco Web Security Appliance is often critiqued for its user interface, needing further integration with Cisco products for a fluid experience, and should aim to streamline its fragmented features.
Ease of Deployment and Customer Service: Zscaler offers flexible cloud-based deployment options across public, private, and hybrid clouds, though it may require existing infrastructure adaptations. Its technical support is generally well-received but could be more consistent. Cisco Web Security Appliance leans towards on-premises deployments with limited cloud options, praised for high technical support reliability and efficiency in complex issues.
Pricing and ROI: Zscaler is noted as more expensive compared to alternatives but is valued for its robust security, which often results in cost savings from reduced staffing and infrastructure needs. Cisco Web Security Appliance is also considered costly, especially for smaller firms, yet its pricing is justified through its robust integration within large enterprise settings. Both solutions require a considerable investment, reflecting the substantial value they provide.
| Product | Market Share (%) |
|---|---|
| Zscaler Internet Access | 13.3% |
| iboss | 2.4% |
| Cisco Web Security Appliance | 2.1% |
| Other | 82.2% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 38 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Cisco Web Security Appliance (WSA) is a web security solution provided by Cisco Systems. It is designed to protect organizations from web-based threats, enforce acceptable use policies, and provide secure access to the internet for users within the organization.
Cisco Web Security Appliance Benefits:
Cisco Web Security Appliance Features:
Cisco Web Security Appliance is typically deployed as a physical or virtual appliance within an organization's network infrastructure. It can be integrated with other Cisco security products and solutions to provide a layered approach to web security and network protection.
Reviews from Real Users
Below are some reviews and helpful feedback written by Cisco Web Security Appliance users.
Md Manirul Islam, Deputy General Manager Pre-Sales at Beximcocomputers, states that "The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."
Surendar Ganesan, Technical Lead, writes that "The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."
Atdhe Zyhranaj, Network Security Consultant at NSCON Network Services & Consulting GmbH, says that Cisco Web Security Appliance is "Easy to set up with scalable virtual machines and good reliability."
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.