Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs LogMeIn Central comparison

"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."

"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."

"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."

"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."

"The feature that I like is that it is fast."

"This is a very stable solution which you can feel confident using."

"I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for improvement in scalability. Managing multiple OSs centrally doesn't reduce many problems, and the product remains almost on par with its competitors like VMware Vue."

"The installation and maintenance are good.​"

"It is a scalable solution."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

"No issues with stability. It has worked on every platform I’ve tried it on, and not interfered with anything."

"Unattended remote assistance."

"The alerts are helpful."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"The ability to remotely access machines with no user intervention required at the remote terminal. Other software we used needed someone to click a link and do a download for me to provide support. Now, with LogMeIn Central, I can get in and fix things while they are away from their desks."

"One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well."

"If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization."

"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."

"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."

"Direct connection of USB devices on the terminals to be used by streamed applications is very important for printing and the usage of token authentication, but the current version does not support this one hundred percent."

"The application is now very complex. We started with Citrix on PCs. Now, to access the same application, we need to have a StoreFront Server, the Delivery Controller, and Citrix License Server. It's now very complex."

"Latency is also a major problem when adopting Citrix for video editing software or 3D editing software, especially editing 4K video or large file size. The Citrix virtualized solution becomes too slow, so we cannot use the VDI."

"The solution's technical support is not so good."

"There is room for slight improvement in performance optimization and interface refinement."

"The solution is expensive as hell."

"It is easy to get locked out, which is something that needs to be improved."

"They should provide intermediate device limit options for the users."

"Our clients are having issues with printing."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"Sometimes it just fails to load."

"There are some screens that are just ugly and difficult to manipulate."

"​File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. ​"

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."

"A perpetual enterprise license costs approximately $300 USD."

"The licensing is $125 USD per user."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."

"We recouped 60 to 70 percent of the hardware costs."

"I suggest using the concurrent user licensing scheme."

"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."

"The price is a little high but it's competitive. The licensing process is fairly easy."

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"Coming from where it was free, it's getting to be expensive."

"It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"

"The solution's price is reasonable."

"It really is an expensive product for me.​"

"Having to spend so much money on remote access is what I feel to be a necessary evil."