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Commvault Cloud vs Dell PowerProtect Data Domain vs Veeam Data Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
5.7
Dell PowerProtect Data Domain enhances storage efficiency, reduces hardware costs, and improves recovery, ideal for large enterprises.
Sentiment score
7.4
Veeam Data Platform enhances backup efficiency, reduces downtime and costs, offering rapid recovery and a fast ROI.
One is less floor space in the data center and the ability to pack more data into the backup storage on Dell PowerProtect Data Domain as compared to the traditional backup storage.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
The best part is the compression and deduplication feature.
Lead Architect at a comms service provider with 10,001+ employees
We have not fully expanded the air gap yet, and we are still in the testing stages concerning recovery in case of a cybersecurity threat.
Sr Systems Engineer at a outsourcing company with 10,001+ employees
I have seen a return on investment as it saves time and money by preventing us from being in a disaster situation.
DavOps at a university with 51-200 employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.1
Dell PowerProtect Data Domain's customer service is praised for responsiveness but needs improvement in escalation and critical response times.
Sentiment score
7.4
Veeam Data Platform's support is responsive and professional, though users seek improved communication and availability in some regions.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
We feel that we are working with people who understand the technology and the historical patterns of this environment, and when we raise a support request, we have no doubt because it seems that we are working with a product engineer.
System Administrator at a financial services firm with 201-500 employees
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
Sr System Expert at a healthcare company with 10,001+ employees
I have dedicated support from Dell for Vietnam, and they are responsive.
Information Technology Technician at Lac Viet Computing
Most cases are handled perfectly.
Applications section Head at Raya Integration
I would rate their technical support a 10 out of 10.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
Managing Director at INT/box GmbH
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
6.7
Dell PowerProtect Data Domain offers scalable, efficient enterprise solutions with easy integration and expansion for complex environments and cloud platforms.
Sentiment score
7.5
Veeam Data Platform offers seamless scalability, efficiently managing large data volumes and adapting to diverse environments with flexible licensing.
The scalability depends on the IT department's strategy.
Sr System Expert at a healthcare company with 10,001+ employees
Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures.
Storage Engineer at Comtrade Group
Dell PowerProtect Data Domain can scale up horizontally to meet the growing needs of our organization.
lead at Boston Scientific
It involves acquiring additional licenses as needed.
Solutions Architect at a comms service provider with 10,001+ employees
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
Associate Technical Specialist at a consultancy with 10,001+ employees
In order to scale Veeam Data Platform, we have to pay a lot more money.
L3 Infrastructure Engineer at Specsavers
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.2
Dell PowerProtect Data Domain is praised for its stability, reliability, minimal downtime, and high satisfaction, especially in large deployments.
Sentiment score
7.8
Veeam Data Platform is stable and reliable, with efficient support resolving occasional bugs and minimal operational impact.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
We have never encountered issues such as data corruption with these systems.
Storage Engineer at Comtrade Group
I have not experienced any downtime, crashes, or performance issues with it.
ICT Assistant GM at Phpco
I have been using it for up to three years with no upgrading or downtime.
Data Protection Engineer at a tech services company with 51-200 employees
There are no issues with stability in Veeam Data Platform.
Solutions Architect at a comms service provider with 10,001+ employees
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
Associate Technical Specialist at a consultancy with 10,001+ employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Users desire improved pricing, simplified setup, better integration, enhanced features, and faster support for Dell PowerProtect Data Domain.
Users seek improved integration, better reporting, enhanced support, streamlined interface, licensing simplicity, faster recovery, and increased compatibility in Veeam.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Local support must be available in the country.
Head Of Systems Group at NCCPL
We can leverage writing NAS level backup into Dell PowerProtect Data Domain rather than utilizing any other software tools such as Networker.
Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees
Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.
Storage Engineer at Comtrade Group
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
L3 Infrastructure Engineer at Specsavers
Reducing it by 20% would make it more accessible to a broader range of customers.
Solutions Architect at a comms service provider with 10,001+ employees
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Applications section Head at Raya Integration
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Dell PowerProtect Data Domain is costly, but discounts and robust features make it appealing for larger enterprises.
Veeam Data Platform offers reasonable, customizable pricing with per-CPU socket licensing, low setup costs, and competitive discounts.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
It is almost four times the earlier price.
Head of Sales and Operations at New Horizon Computers
For small clients, it is very expensive.
Specialist Senior N2 at Entelgy
The pricing has become higher since July, and the license costs are more expensive compared to the past.
Technical manager at Advanced Computer Technology (ACT)
I don't consider the price expensive given its importance.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
A reduction of 20% in the current cost would make the solution more attractive to clients.
Solutions Architect at a comms service provider with 10,001+ employees
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
Applications section Head at Raya Integration
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Dell PowerProtect Data Domain offers efficient storage, robust security, integration, scalability, and performance, praised for handling large datasets.
Veeam Data Platform excels in reliable backups, efficient recovery, VMware integration, and advanced monitoring for effective data management.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
Technical manager at Advanced Computer Technology (ACT)
Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.
Head of Sales and Operations at New Horizon Computers
The most beneficial features in the product are compatibility, which is the most valuable function.
Head Of Systems Group at NCCPL
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
Solutions Architect at a comms service provider with 10,001+ employees
The most important aspect of this platform is data security with immutable data in the storage.
Sr. Production Analyst at a logistics company with 1,001-5,000 employees
The backup for specific disks feature has helped me by allowing us to take backups specifically for data we need, rather than for the whole server as a single disk, such as just backing up the root disk.
DavOps at a university with 51-200 employees
 

Mindshare comparison

Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.9%
Veeam Data Platform6.6%
Rubrik3.8%
Other85.7%
Backup and Recovery
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Dell PowerProtect Data Domain24.2%
HPE StoreOnce18.5%
Dell PowerProtect Data Manager12.2%
Other45.099999999999994%
Deduplication Software
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veeam Data Platform6.6%
Commvault Cloud3.9%
Rubrik3.8%
Other85.7%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Branko Cirovic - PeerSpot reviewer
Storage Engineer at Comtrade Group
Provides seamless backup integration and long-term reliability for enterprise data protection
The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.
JitendraSadaye - PeerSpot reviewer
Associate Technical Specialist at a consultancy with 10,001+ employees
Backup operations have become reliable and reporting now simplifies hybrid cloud protection
Veeam Data Platform has Veeam Enterprise Manager as well as Veeam ONE as valuable features, which allow us to generate various kinds of reports that are required for the customer. Instant VM Recovery is a good feature of the high-speed recovery features in Veeam Data Platform, and Continuous Data Protection (CDP) is also a good feature. Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards, and the ability to create immutable repositories is also a good feature in Veeam. The analytics part of Veeam Data Platform is a good solution because I have worked on various backup technologies such as EMC NetWorker and NetBackup. However, I have not used the analytical parts currently but will check it out. Streamlining processes as well as saving money are benefits that Veeam Data Platform provides for the end user, as it allows for application-aware backups and database backups without the need for various kinds of licenses that other backup software requires. Veeam offers socket-based licenses, instance-based licenses, and capacity-based licenses, which is a great feature.
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
10%
Computer Software Company
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise24
Large Enterprise39
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise99
Large Enterprise139
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging c...
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata C...
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
I work as an implementer of Dell PowerProtect Data Domain systems, storage, and backup systems, serving as an adminis...
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in l...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Regarding the pricing for Dell PowerProtect Data Domain, it is expensive. For small clients, it is very expensive. La...
Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup ...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file syste...
How does Nakivo compare with Veeam Backup & Replication?
Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Information Not Available
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