ConnectWise RMM vs Qualys CyberSecurity Asset Management comparison

ConnectWise RMM vs. Qualys CyberSecurity Asset Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

ConnectWise RMM boosts MSP growth by enhancing efficiency, reducing labor costs, and optimizing resources, leading to increased focus on clients.

Sentiment score

4.9

Qualys CyberSecurity Asset Management boosts efficiency, reduces costs, enhances security, and delivers a 95% ROI with 35% cost reduction.

It saves probably more than 50% of the time that would have been required, likely around 75%.

For more quotes and insights, download the ConnectWise RMM report

Manager, Technical Team at Expert It Solutions Alberta

Improvements to our security infrastructure contributed to overall business growth of approximately 150 percent over the past year.

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Android Developer at Droidforge

By automating tasks, it significantly reduces the human resources required, leading to increased efficiency and productivity.

reviewer2590986

Senior Manager at a consultancy with 10,001+ employees

It has reduced the number of development and scripting hours along with maintenance hours.

Curtis Nielson

Security Operations Manager at Solventum

Customer Service

Sentiment score

8.1

ConnectWise RMM offers 24/7 effective support via multiple channels, ensuring prompt resolution of issues with knowledgeable communication.

Sentiment score

7.5

Qualys CyberSecurity Asset Management's customer service is highly praised for its responsiveness, effectiveness, and swift problem resolution capabilities.

The customer support for ConnectWise RMM is very useful, very straightforward, and very responsive.

System Administrator at a computer software company with 11-50 employees

I rate their support and customer service with ConnectWise as good, as their support team is quick to answer chat requests.

Manager, Technical Team at Expert It Solutions Alberta

We have a tool called Hudu where all our KBs are loaded.

For more quotes and insights, download the ConnectWise RMM report

Project Engineer at Moksh Tech

The support team was knowledgeable and offered a variety of quick resolution options.

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Android Developer at Droidforge

Their SMEs have sufficient knowledge, and if they are not the right contact, they quickly redirect us to someone who can help resolve issues.

Ramachandran Sugumar

Senior Information Security Engineer at a consultancy with 10,001+ employees

I would rate their customer support a ten out of ten.

reviewer2590236

Information Security Lead at a consultancy with 10,001+ employees

Scalability Issues

Sentiment score

8.4

ConnectWise RMM scales efficiently with SaaS flexibility, easily handling large endpoints and data, ideal for businesses of all sizes.

Sentiment score

7.8

Qualys CyberSecurity Asset Management excels in scalability, supporting diverse environments with numerous users, networks, and large datasets efficiently.

I measure the scalability by the number of clients, the number of devices and users, and the amount of information that ConnectWise can process is quite amazing.

Project Engineer at Moksh Tech

The scalability of ConnectWise RMM is very good; I can upgrade my licenses or get a higher number of licenses for more devices as I grow very easily and without issues.

For more quotes and insights, download the ConnectWise RMM report

System Administrator at a computer software company with 11-50 employees

We have about 300,000 assets installed with agents worldwide.

reviewer2590236

Information Security Lead at a consultancy with 10,001+ employees

The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.

reviewer2706300

Cyber Security Specialist at a financial services firm with 10,001+ employees

Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.

reviewer2593263

Manager Information Security at a consultancy with 10,001+ employees

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Stability Issues

Sentiment score

8.7

ConnectWise RMM is highly stable, requiring minimal maintenance, with users rarely facing issues, ensuring reliable long-term performance.

Sentiment score

7.5

Qualys CyberSecurity Asset Management is stable, highly rated, with minimal issues, and appreciated for its consistent enhancements and features.

ConnectWise RMM has been quite stable for the last eight months.

For more quotes and insights, download the ConnectWise RMM report

Project Engineer at Moksh Tech

I would rate the stability of Qualys CSAM a ten out of ten.

Bharawaj S

IT Engineer at a consultancy with 10,001+ employees

The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.

Christopher Mateski

SENIOR MANAGER, CYBERSECURITY THREAT, RISK & ARCHITECTURE at a tech vendor with 1,001-5,000 employees

They are constantly adding capabilities.

Scott Frederick

Director of Vulnerability Management at a insurance company with 1,001-5,000 employees

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Room For Improvement

ConnectWise RMM lacks integration, offers limited dashboard customization, and is perceived as reactive, raising concerns about alignment with user needs.

Qualys CyberSecurity Asset Management struggles with integration, configuration flexibility, tagging accuracy, and performance issues needing improvement.

We always have problems where we can't log into it, so we have to use the web version.

Project Engineer at Moksh Tech

The pricing for ConnectWise RMM is reasonable.

For more quotes and insights, download the ConnectWise RMM report

Manager, Technical Team at Expert It Solutions Alberta

Qualys is currently not able to identify assets lacking DNS information.

reviewer2589096

Senior Information Security Engineer at a consultancy with 10,001+ employees

Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.

SurajTripathi

Senior Security Consultant at CyberNxt Solutions LLP

If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.

Nicki Møller

Information Security Engineer at a manufacturing company with 5,001-10,000 employees

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Setup Cost

ConnectWise RMM offers flexible, competitive pricing with cost-efficient licensing, starting at $2.50 per endpoint monthly, and exceptional support.

Qualys offers high yet flexible pricing, valued for comprehensive features and cost-effectiveness, especially when bundled with other services.

My experience with pricing, setup cost, and licensing was very smooth.

For more quotes and insights, download the ConnectWise RMM report

System Administrator at a computer software company with 11-50 employees

A cost-effective solution.

Arshad Nr

Senior Security Consultant at CyberNxt Solutions LLP

I believe that the stability and reliability of Qualys offer great value for the money.

Nicki Møller

Information Security Engineer at a manufacturing company with 5,001-10,000 employees

A monthly subscription starting at approximately $72 per month, depending on the specific package and features included.

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Android Developer at Droidforge

Valuable Features

ConnectWise RMM offers integration, automation, patch management, remote access, and NOC services, enhancing visibility, security updates, and IT streamlining.

Qualys CyberSecurity Asset Management enhances security with real-time visibility, integration, TruRisk scoring, and simplified asset and patch management.

The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

Manager, Technical Team at Expert It Solutions Alberta

Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks.

Project Engineer at Moksh Tech

ConnectWise RMM has had huge benefits for me in terms of being able to proactively and reactively resolve issues on all of my machines and helping my end users get their tasks done faster.

For more quotes and insights, download the ConnectWise RMM report

System Administrator at a computer software company with 11-50 employees

By correlating this with QDS scores, we can accurately assess the risk level of high or low QDS scores associated with each asset and monitor them accordingly.

reviewer2589096

Senior Information Security Engineer at a consultancy with 10,001+ employees

The most valuable feature is the real-time visibility Qualys CyberSecurity Asset Management provides into all assets across our development and operational environments.

For more quotes and insights, download the Qualys CyberSecurity Asset Management report

Android Developer at Droidforge

It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.

reviewer2590236

Information Security Lead at a consultancy with 10,001+ employees

Categories and Ranking

ConnectWise RMM

Ranking in Patch Management

16th

Average Rating

8.6

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Network Monitoring Software (54th), Server Monitoring (16th), IT Infrastructure Monitoring (45th), Cloud Monitoring Software (31st), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Unified Endpoint Management (UEM) (16th)

Qualys CyberSecurity Asset ...

Ranking in Patch Management

4th

Average Rating

9.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Vulnerability Management (6th), Cyber Asset Attack Surface Management (CAASM) (3rd), Attack Surface Management (ASM) (3rd), Software Supply Chain Security (2nd)

Mindshare comparison

As of August 2026, in the Patch Management category, the mindshare of ConnectWise RMM is 2.1%, down from 2.3% compared to the previous year. The mindshare of Qualys CyberSecurity Asset Management is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Mindshare Distribution
Product	Mindshare (%)
Qualys CyberSecurity Asset Management	1.9%
ConnectWise RMM	2.1%
Other	96.0%

Patch Management

Featured Reviews

Automated monitoring has streamlined time tracking and project management across all clients

Project Engineer at Moksh Tech

I think the most valuable feature of ConnectWise RMM is scheduling my time with clients and capturing my times with them. Time management is key for my workflow. It helps with keeping track of all our clients and all the devices, so ConnectWise RMM has been quite helpful in managing my IT environment overall. Automated patch management in ConnectWise RMM has made everything streamlined, allowing me to concentrate on more important tasks. I can run my automations and ensure that they go through every server, every cloud infrastructure, and every client. I've observed that with ConnectWise RMM, capturing my times used to be quite an issue when working with overseas countries, but now it's much easier, and I can monitor everything I'm doing in real-time.

Read full review

Nicki Møller

Information Security Engineer at a manufacturing company with 5,001-10,000 employees

Enables automation and quick access to necessary information

One of the significant challenges Qualys is discovery, which I know Microsoft excels at. I can't recall how well Qualys performs this function; it seems I might be missing some details. However, if there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present. Understanding what those assets are is crucial. With Qualys CyberSecurity Asset Management, it was very difficult to extract detections from the system. The features within Qualys are limited to what they have developed. Sometimes a complete overview is needed to push to a Power BI dashboard, Splunk, ServiceNow, or other platforms. The export process is incredibly challenging. We needed a developer to write a hundred-line Python script that would loop over certain assets due to export limitations. Qualys CyberSecurity Asset Management could improve its integration capabilities. While it generates substantial data, correlating it with other data sources can be challenging. The export process is difficult, and pre-built integrations with other tools could be enhanced for better process implementation.

Read full review

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Top Industries

By visitors reading reviews

Construction Company

14%

Comms Service Provider

Outsourcing Company

Performing Arts

Financial Services Firm

15%

Comms Service Provider

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	23

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

My experience with pricing, setup cost, and licensing was very smooth; I quickly got a quote from a ConnectWise account manager and was able to proceed with signing the contract and getting the sol...

What needs improvement with Continuum Command?

I have not noticed any limitations or pain points so far.

What is your primary use case for Continuum Command?

I have been using ConnectWise RMM for about a year and a few months now, and I am also getting Bitdefender GravityZone EDR licenses through ConnectWise directly through a partnership. I use Connect...

What is your experience regarding pricing and costs for Qualys CyberSecurity Asset Management?

I'm not entirely sure about the pricing; I don't know.

What needs improvement with Qualys CyberSecurity Asset Management?

I think the one thing Qualys CyberSecurity Asset Management can do better is the package management and the updating process. Knowing that you can't update any of the packages until you've done the...

What is your primary use case for Qualys CyberSecurity Asset Management?

I primarily use it for a small, single-site, multi-source setup with multi-WAN inputs. I have a main fiber connection and a couple of failovers while managing different networks across different se...

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Product Reports

Download ConnectWise RMM product report

ConnectWise RMM

August 2026

Qualys CyberSecurity Asset Management

July 2026

Qualys CyberSecurity Asset Management report

Download Qualys CyberSecurity Asset Management product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Qualys CyberSecurity Asset Management provides key features including asset inventory management, end-of-life tracking, dynamic tagging, and integration with CMDB, offering extensive visibility and support for proactive threat response.

Qualys offers comprehensive visibility across hardware and software assets, aiding in tracking unauthorized applications and facilitating automated vulnerability remediation. Its user-friendly interface and dynamic risk scoring enhance security posture management. Users leverage it for vulnerability management and compliance, benefiting from real-time risk identification and efficient operations in cloud and on-premises environments.

What are the key features of Qualys CyberSecurity Asset Management?

Asset Inventory Management: Provides detailed visibility over hardware and software assets.
End-of-Life Tracking: Helps identify technical debt by pinpointing outdated hardware and software.
Dynamic Tagging: Allows flexible classification and categorization of assets.
Real-Time Risk Identification: Detects risks as they arise, enhancing threat response capabilities.
CMDB Integration: Streamlines data integration for comprehensive asset insights.

What benefits should users look for in Qualys reviews?

Improved Security Posture: Enables proactive threat management and streamlined operations.
Efficient Remediation: Automates vulnerability management and patch deployment.
User-Friendly Operations: Simplifies cybersecurity operations with an intuitive interface.
Comprehensive Asset Visibility: Offers unparalleled insight into organizational assets.
Scalable Solutions: Facilitates asset tracking across cloud and on-premises environments.

Cybersecurity teams in various industries, such as financial services, healthcare, and manufacturing, utilize Qualys to manage technical debt through end-of-life tracking and facilitate robust patch management. It supports compliance and visibility initiatives, essential for maintaining data integrity and operational security in dynamic environments.

Qualys

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Information Not Available