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Cortex Cloud by Palo Alto Networks vs FortiCNAPP comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
SentinelOne Singularity Cloud Security improves efficiency, reduces costs by 40%, cuts vulnerability management time by 80%, and boosts ROI.
Sentiment score
3.7
Cortex Cloud by Palo Alto Networks boosts efficiency and ROI with XSOAR integrations, though ROI quantification can be challenging.
Sentiment score
5.8
FortiCNAPP offers significant ROI through cost-effectiveness, automation, team optimization, and compelling security enhancements without additional staffing needs.
After implementing SentinelOne, it takes about five to seven minutes.
Cloud engineer at a construction company with 5,001-10,000 employees
Our ability to get in and review our vulnerability stance, whether daily, monthly, weekly, or whatever it might be, has drastically improved over our prior provider.
IT Support Specialist at a non-tech company with 201-500 employees
It has saved us more than 50% of our time.
Sr security engineer at Halodoc
The solution provides a good ROI, especially for regular customers, offering discounts for three-year licenses.
Senior Cybersecurity Consultant at Ernst & Young
I don't think the tool in itself is very capable of doing that, but we have XSOAR and other tool integrations done on the platform, so this can be accomplished.
Technical Solutions Architect at IBM
FortiCNAPP is a competitive and robust solution, the only one in the IT sphere that addresses all quadrants in the Gartner Quadrants.
Client Manager at MLL Telecom Ltd
 

Customer Service

Sentiment score
7.8
SentinelOne Singularity support is praised for being helpful and proactive, despite occasional slower responses and complexity challenges.
Sentiment score
6.6
Cortex Cloud's customer service is praised for prompt, knowledgeable support and effective troubleshooting, earning high user ratings.
Sentiment score
7.9
FortiCNAPP's customer service is proactive, quick, and integrates well with DevOps tools, providing satisfactory and reliable support.
Having a reliable team ready and willing to assist with any issues is essential.
Director, DevOps at Relay Network
Throughout the migration, they remained available for several hours without complaint, providing assistance at every step.
Mobile Application Developer at a retailer with 1-10 employees
In my experience, I have never encountered a junior person or someone without knowledge coming into support from SentinelOne.
Senior Technical Engineer at Safezone Secure Solutions Private Limited
If I make it a high priority, they have resolved one query within 20 minutes.
Assistant Security Architect at Cloudnomics
If local Indian support cannot resolve an issue, global tech support aligns promptly within the agreed SLA.
Senior Cybersecurity Consultant at Ernst & Young
Fast response times and knowledgeable staff who understand the intricacies of the system.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
My technical teams do utilize integration with DevOps tools, as it performs significantly with automation regarding sophisticated challenges.
Client Manager at MLL Telecom Ltd
Fortinet's technical support is definitely helpful and responsive.
Owner at IT CARE
Technical support from Fortinet is good; I get feedback and responses quickly.
Software Engineer at a university with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Cloud Security excels in scalability and integration, accommodating diverse workloads across various environments with ease.
Sentiment score
4.5
Palo Alto's Cortex Cloud is scalable and efficient, with easy onboarding, but can be costly for higher licenses.
Sentiment score
6.7
FortiCNAPP is scalable and performs well in complex environments, though some users note potential challenges under heavy traffic.
The SentinelOne Singularity Cloud exhibits high scalability.
Security Analyst at Intersistemi Italia s.p.a.
We've automated in our MDM so any device that we start in our MDM automatically installs SentinelOne.
IT Support Specialist at a non-tech company with 201-500 employees
It is scalable. I would rate it a ten out of ten for scalability.
Sr security engineer at Halodoc
For stability, scalability, mean time to response, and potential incident investigation improvements, I would give it a nine or probably even a ten.
Business Development Team Lead at a tech vendor with 201-500 employees
Onboarding endpoints and assets on Cortex Cloud by Palo Alto Networks is very easy.
Assistant Security Architect at Cloudnomics
The platform is able to auto-shut certain resources that are not in use through the agentless scan feature.
Technical Solutions Architect at IBM
For complex large customers, global deployments, or large public sector customers, the process can take longer.
Client Manager at MLL Telecom Ltd
 

Stability Issues

Sentiment score
8.3
SentinelOne Singularity Cloud is highly stable, with minimal downtime and robust security, rivaling competitors despite minor UI glitches.
Sentiment score
7.8
Cortex Cloud by Palo Alto Networks is praised for its stability, reliability, and seamless security performance without latency or issues.
Sentiment score
7.5
FortiCNAPP is stable and reliable, despite minor lags, with strong support but needs better detection and data accuracy.
SentinelOne Singularity Cloud is incredibly reliable.
Security Analyst at Intersistemi Italia s.p.a.
The only downtime we had was when switching from V1 to V2 but it was smooth.
Cloud Security Specialist at a insurance company with 10,001+ employees
I would rate it a ten out of ten for stability.
Sr security engineer at Halodoc
My impression of Cloud Runtime Security in stopping attacks in real-time is that I have never had an issue where it has let something through, causing an outage or concerns to the customer.
Business Development Team Lead at a tech vendor with 201-500 employees
However, now in Cortex Cloud, I have not seen any lag or buffer.
Assistant Security Architect at Cloudnomics
My evaluation of how stable and reliable Cortex Cloud by Palo Alto Networks is very positive.
Technical Solutions Architect at IBM
They respond within the service level agreements and are proactive in their approach.
Client Manager at MLL Telecom Ltd
 

Room For Improvement

Users seek improved SentinelOne Cloud Security in administration, integration, reporting, customization, real-time protection, cost, and support.
Cortex Cloud's interface and costs challenge users, with needs for improved integration, efficiency, and identity management features.
FortiCNAPP requires enhanced third-party integrations, user interface improvements, better policy implementation, scalability, and FedRAMP authorization for effective use.
If notifications are available, then it will be more helpful, easy, and time-saving.
Sr Security Analyst at a computer software company with 201-500 employees
Alerts should be directly tied to compliance standards and have a clear role in the overall compliance process.
Cloud Security & Architecture Specialist at a insurance company with 10,001+ employees
The Infrastructure as Code service available in PingSafe and the services available in AWS cloud security can be merged so that we can get the security data directly from AWS cloud in PingSafe.
Cloud Engineer at a tech services company with 201-500 employees
Regarding the generative AI security tool, I know for sure it's Agentic.
Cybersecurity Analyst at a tech services company with 11-50 employees
The solution is quite premium in cost compared to alternatives such as Wiz.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
There is not a clear MSP model compared to other vendors such as CrowdStrike.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
The vulnerability part is not systematically organized; it is all clumsy in the web UI, and it is not user-friendly.
Software Engineer at a university with 5,001-10,000 employees
The solution could be more user-friendly and intuitive.
Client Manager at MLL Telecom Ltd
Policy implementation is quite complex, and the stability will take more time for the solutions.
Owner at IT CARE
 

Setup Cost

SentinelOne Singularity Cloud Security offers flexible pricing and licensing, being cost-effective for some but expensive for smaller businesses.
FortiCNAPP is costly but competitive, improving in affordability and flexibility, especially for early adopters despite high fees.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
IT Support Specialist at a non-tech company with 201-500 employees
If you want to buy just EDR, the price is less. XDR is a little bit more expensive.
IT Security Specialist at Tailor Security Tech
It should not be based on subscription. It should be based on the number of servers that I am scanning.
AVP DevOps and Product Support at a recruiting/HR firm with 1,001-5,000 employees
The solution is costly, with high-end capabilities suitable for enterprises.
Senior Cybersecurity Consultant at Ernst & Young
Today, it is smart and easy to calculate the licenses.
Cloud Security Manager at T-Systems International GmbH
The pricing is a mediator compared to other products; it is not that much higher and not much lower than other products, making it a very affordable price.
Owner at IT CARE
 

Valuable Features

SentinelOne Singularity Cloud Security offers real-time AI threat detection, automated remediation, and intuitive interface for enhanced security management.
Cortex Cloud enhances security management with AI-driven threat detection, automation, and seamless CI/CD integration, reducing response times significantly.
FortiCNAPP enhances cloud security with compliance reports, anomaly detection, and 24/7 monitoring, offering seamless SIEM integration and vulnerability management.
This tool has been helpful for us. It allows us to search for vulnerabilities and provides evidence directly on the screen.
Cloud Security Specialist at a insurance company with 10,001+ employees
The cloud misconfiguration feature gave us almost zero false positives.
Sr security engineer at Halodoc
PingSafe has sped up the process by 80% to 90%.
Sr Security Analyst at a computer software company with 201-500 employees
AI/ML aids in anticipating remediation for misconfigurations and vulnerabilities, and automatic remediation can be easily configured.
Senior Cybersecurity Consultant at Ernst & Young
Cortex Cloud by Palo Alto Networks has reduced the time spent on incident investigations, and if I had to estimate, I would say it has cut our investigation time in half.
Sr. Compliance Analyst at a computer software company with 51-200 employees
This simplifies the management of shared responsibility among different people and entities, allowing you to use one single tool instead of having dozens of different tools to orchestrate and integrate.
Business Development Manager For Palo Alto Networks at a tech services company with 1,001-5,000 employees
It functions as a proactive tool, enabling me to identify threats quickly and automate responses.
Client Manager at MLL Telecom Ltd
The machine learning capability in Lacework FortiCNAPP is used for threat detection.
Software Engineer at a university with 5,001-10,000 employees
FortiCNAPP definitely brings time-saving benefits.
Owner at IT CARE
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Vulnerability Management
4th
Ranking in Cloud Workload Protection Platforms (CWPP)
4th
Ranking in Cloud Security Posture Management (CSPM)
3rd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
124
Ranking in other categories
Cloud and Data Center Security (5th), Container Security (3rd), Compliance Management (1st), AI Observability (3rd)
Cortex Cloud by Palo Alto N...
Ranking in Vulnerability Management
29th
Ranking in Cloud Workload Protection Platforms (CWPP)
13th
Ranking in Cloud Security Posture Management (CSPM)
16th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
11th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
11
Ranking in other categories
Data Security Posture Management (DSPM) (12th), Software Supply Chain Security (6th), Cloud Infrastructure Entitlement Management (CIEM) (6th), Application Security Posture Management (ASPM) (6th), Cloud Detection and Response (CDR) (5th)
FortiCNAPP
Ranking in Vulnerability Management
33rd
Ranking in Cloud Workload Protection Platforms (CWPP)
17th
Ranking in Cloud Security Posture Management (CSPM)
21st
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
16th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Container Security (27th), Compliance Management (10th)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of SentinelOne Singularity Cloud Security is 2.6%, up from 1.7% compared to the previous year. The mindshare of Cortex Cloud by Palo Alto Networks is 1.1%, up from 0.1% compared to the previous year. The mindshare of FortiCNAPP is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Cloud Security2.6%
Cortex Cloud by Palo Alto Networks1.1%
FortiCNAPP1.8%
Other94.5%
Vulnerability Management
 

Featured Reviews

Sreeraj Mohandas - PeerSpot reviewer
Security Engineer at HashXpert
Consolidated cloud security has reduced manual work and has automated vulnerability remediation
I elaborate on my rating of SentinelOne support by mentioning that there was some time where the troubleshooting took a longer time. In fact, there were many meetings going on. The availability of the document on the internet is on a lesser side because as an engineer, I would want to know about the troubleshooting aspects of this particular tool. When I am facing a customer, I do not prefer to bring the vendor to every call and try to resolve it, as it takes months and months. It would be better to have a training session with the engineer on site to explain and train properly. This is not the case with SentinelOne, so this is the only thing I have a complaint about. I do not have any other room for improvement to suggest within SentinelOne itself. However, I would really want the AI assistant for the threat hunting part to be more accessible. They have it, but they are making it licensed, so it is a bit on the higher end.
SJ
Technical Solutions Architect at IBM
Cloud security has improved as AI-driven runtime protection detects threats and reduces incidents
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea about that yet because for that you actually need to use two or three different other tools to make a basic comparison. If you ask me how good the tool is, I would fairly rate it quite high. The tool is very popular, and customers can already see that it is one of the cloud leaders in the security space. The platform had a very good feature which provides documentation links about how to use a specific feature on the UI. It takes you to the proper documentation page where it suggests what to do and tells you about the steps that need to be done for a resource deployment. My thoughts about improving the product which I believe could greatly aid vendors is that it used to be a very user-friendly tool, but now they have incorporated everything under one umbrella. It has XDR, XSOAR, and Cortex Cloud by Palo Alto Networks. Before, we used to have separate modules and separate environments for each of these capabilities or features. Right now, it is a little complex and users would take their own time to know the tool better. This is something that would have been way better, but I would say there would be different opinions on this. Talking about user-friendliness, it has decreased now.
Mark Freeborough - PeerSpot reviewer
Client Manager at MLL Telecom Ltd
Network segmentation has strengthened access control and now streamlines automated threat response
The most valuable features in FortiCNAPP include robust network segmentation and restricting access to network assets. It also supports security measures by leveraging security fabrics for better enforcement and policy enforcement. FortiCNAPP integrates with SIEM solutions, and we offer different SIEM options that work with Fortinet and AlienVault, among others, providing multiple scenarios.FortiCNAPP's automated policy recommendations significantly help improve security measures as part of an overall service wrap. When deploying a Fortinet SD-WAN or network, these tools provide greater visibility to vulnerabilities and enhanced security on the network. It functions as a proactive tool, enabling me to identify threats quickly and automate responses.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
9%
Government
5%
Construction Company
13%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
Financial Services Firm
11%
Computer Software Company
8%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise23
Large Enterprise59
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
My experience with the pricing, setup costs, and licensing of SentinelOne Singularity Cloud Security is that the pric...
What needs improvement with PingSafe?
Integration could be improved because not all solutions can be integrated with SentinelOne Singularity Cloud Security...
What is your experience regarding pricing and costs for Cortex Cloud by Palo Alto Networks?
I am not fully aware of the pricing and licensing of Cortex Cloud by Palo Alto Networks. The pricing is also based on...
What needs improvement with Cortex Cloud by Palo Alto Networks?
In my opinion, Cortex Cloud by Palo Alto Networks could be improved or enhanced in various ways. I don't have an idea...
What is your primary use case for Cortex Cloud by Palo Alto Networks?
The usual use cases for Cortex Cloud by Palo Alto Networks that I have been working with mostly are as simple as dete...
What is your experience regarding pricing and costs for Lacework?
The pricing is a mediator compared to other products; it is not that much higher and not much lower than other produc...
What needs improvement with Lacework?
Policy implementation is quite complex, and the stability will take more time for the solutions. There is definitely ...
What is your primary use case for Lacework?
FortiCNAPP is mainly used from a security point of view. Some VPNs charge for their solutions, but Fortinet provides ...
 

Also Known As

PingSafe
No data available
Polygraph, FortiCNP, Lacework
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
J.Crew, AdRoll, Snowflake, VMWare, Iterable, Pure Storage, TrueCar, NerdWallet, and more.
Find out what your peers are saying about Cortex Cloud by Palo Alto Networks vs. FortiCNAPP and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.