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Cortex XSIAM vs Swimlane comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.3
Cortex XSIAM achieved savings over $500,000 by automating over half of detection and response, optimizing incident management.
Sentiment score
6.8
Swimlane improves efficiency by automating processes, saving time, and doubling customer handling with the same staff.
Swimlane saves us 80 to 90 percent of our time by quickly helping us design the journey and efficiently passing information to various components.
Senior Solutions Architect at Tata Consultancy
We have seen a return on investment; with the same number of engineers, we now handle double the number of customers, even with the new, larger customers requiring dedicated teams.
Security automation specialist at a comms service provider with 51-200 employees
If everything is automated, we can filter out false positives or true positives, allowing for UI customization where the SOC analysts can trigger notifications and actions with buttons to create another playbook or automate using cron jobs, saving time for the SOC analyst team.
Senior Engineer at a outsourcing company with 501-1,000 employees
 

Customer Service

Sentiment score
6.1
Cortex XSIAM technical support experiences vary, with premium support praised for expertise, while distributor-based support quality fluctuates.
Sentiment score
6.4
Swimlane's customer service receives mixed reviews due to varied response times and reliance on Appian community for support.
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
I had a dedicated person allocated for supporting, and even with them, it was very good.
Cybersecurity Architect at a computer software company with 10,001+ employees
When I raise a ticket, they reply within half an hour with an initial response, signifying that an agent has been assigned and is working on the issue.
They are attentive, responsive, and work to resolve issues efficiently.
Associate at Deloitte
They provided assistance within the same hour.
Security automation specialist at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
6.6
Cortex XSIAM excels in scalability and cloud deployment, though integration affects performance and some prefer more on-premises functionality.
Sentiment score
6.9
Swimlane's scalability varies, praised for cloud stability but challenges arise with on-premises setups needing resources and expertise.
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
The SOC team is responsible for fully managing Cortex XSIAM.
Cybersecurity Architect at a computer software company with 10,001+ employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
Swimlane should have the capability to be moved out of Appian and integrated with other platforms.
Software Engineer III at a financial services firm with 10,001+ employees
Standalone deployments are available for fewer users, ensuring Swimlane can handle multiple users without crashing.
Senior Engineer at a outsourcing company with 501-1,000 employees
We did not encounter issues even when managing thousands of alerts, as scalability is only limited by our instance's server capacity.
Associate at Deloitte
 

Stability Issues

Sentiment score
7.5
Cortex XSIAM is cloud-based, reliable, with minimal maintenance, and occasional update issues are quickly resolved, enhancing performance.
Sentiment score
6.6
Swimlane stability is mixed, ranging from reliable to requiring updates, with ratings from five to seven out of ten.
The product was easy to install and set up and worked right.
Owner at Xelere
With continuous integration that the colleagues probably are doing, it is becoming better and better.
Cybersecurity Architect at a computer software company with 10,001+ employees
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
I haven't seen any production issue or anything coming up because of Swimlane.
Software Engineer III at a financial services firm with 10,001+ employees
We encountered issues requiring restarts and losing alerts.
Associate at Deloitte
The version we had was kind of buggy, but support indicated we just needed to do updates to resolve the issues.
Security automation specialist at a comms service provider with 51-200 employees
 

Room For Improvement

Cortex XSIAM needs better integration, usability, pricing, data management, and support for enhanced performance and flexibility.
Swimlane requires enhanced stability, user-friendly features, and better documentation to improve accessibility and reduce developer dependency.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
Despite being advertised as a no-code tool, it remains code-reliant, demanding users to build solutions through coding.
Associate at Deloitte
In the orchestration tab, it would be helpful to have a list of playbooks where a particular asset or connector is used.
Colors can be used for the prioritization of risks and the significance of information.
Senior Solutions Architect at Tata Consultancy
 

Setup Cost

Cortex XSIAM is expensive with variable pricing, complexity in licensing, and additional costs for functionalities and resources.
Enterprise users appreciate Swimlane's affordability incentives through discounts, despite higher pricing, helping offset initial setup and licensing costs.
The first impression is that XSIAM would be more expensive than others we tried.
Owner at Xelere
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
Swimlane is cheaper than other SOAR platforms.
Associate at Deloitte
In terms of pricing, Swimlane is on the slightly expensive side.
Senior Manager, Cyber Security at a tech vendor with 1,001-5,000 employees
the pricing was very nice with a great discount.
Security automation specialist at a comms service provider with 51-200 employees
 

Valuable Features

Cortex XSIAM enhances incident response with automation, integration, and machine learning, providing comprehensive network security and threat identification.
Swimlane enhances efficiency with customizable workflows, quick alert management, low-code features, and extensive marketplace components for rapid response.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
To have Cortex XSIAM available is to basically have integration of all log sources, all alerting, and so on and so forth from firewalls and different tools, to get everything in one place, and afterwards to be able to build on the information that is coming.
Cybersecurity Architect at a computer software company with 10,001+ employees
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
Its integration capabilities allow connections to various platforms, enhancing its usability.
Associate at Deloitte
It helps in clearly identifying the roles, timeline, and actions involved in the workflow, offering a comprehensive depiction of the entire process.
Operation Analyst at Aurea
As a solution architect, I use various software, and the most important thing is that Swimlane is an easily designed and learnable software.
Senior Solutions Architect at Tata Consultancy
 

Categories and Ranking

Cortex XSIAM
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (16th), Identity Threat Detection and Response (ITDR) (7th), AI-Powered Cybersecurity Platforms (9th)
Swimlane
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
14
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (8th), AI-Powered Security Automation (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Cortex XSIAM is designed for Security Information and Event Management (SIEM) and holds a mindshare of 1.6%, down 2.9% compared to last year.
Swimlane, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 2.6% mindshare, down 3.1% since last year.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Cortex XSIAM1.6%
Splunk Enterprise Security7.6%
IBM Security QRadar5.5%
Other85.3%
Security Information and Event Management (SIEM)
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Swimlane2.6%
Microsoft Sentinel9.3%
Palo Alto Networks Cortex XSOAR8.9%
Other79.2%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer2541030 - PeerSpot reviewer
Cybersecurity Architect at a computer software company with 10,001+ employees
Unified security monitoring has simplified incident response and improved automated threat handling
The firewall side can make some improvements. I know the firewall on Cortex XSIAM is based on Windows. From what I have experienced so far, I have seen that the policies you can create are actually very in-depth. I mean, you can do most of the things and a lot of integration that you actually want. So if I want to choose to send things to WildFire, for example, I can choose to send it, I can choose to not send it. This basically offers flexibility to implement Cortex XSIAM in more standardized places where you maybe have a certification. I would say that the thing that maybe needs a bit more improvement is the fact that the one with the firewall because I have seen some things there that are kind of hard to manage. You do not really have a very easy way to manage those, unless you actually know where you have put them. So it is very inflexible. In the rest, you have a lot of playbooks that you can do and you can do lots of automation, which is actually easy to manage from what I have seen from my colleagues.
SK
Senior Engineer at a outsourcing company with 501-1,000 employees
Automation has streamlined phishing triage and now saves analysts significant investigation time
Swimlane is a low-code security platform with most things having connectors and plugins available from the marketplace. You can directly download and configure them and use them instead of writing multiple lines of code; you can directly use the connectors and get your task automated. Regarding my experience using those plugins from the marketplace, you can download whatever the use case is. Based on the use case, you just download the connectors or plugins available, configure them, and once those configurations are complete, create a playbook, design the workflow, and you can directly use an expression for obtaining the desired result. You can create a record for the SOC analyst team, and they can work on specific records, and you can also create UI buttons for the SOC analyst team. You can design another playbook that will be linked with the button. The SOC analyst will have a view to work on the records and can reassign tasks with everything done from the UI. You just need to integrate the workflow with the button. For instance, you can send notifications via multiple endpoints such as Microsoft Teams or Slack. You can configure the Slack connectors, create a playbook workflow, and then the SOC analyst can click a button to have the workflow post messages to the Slack channel, integrating multiple APIs using connectors. Swimlane positively impacts my organization as it is a product company that provides cybersecurity automation. Initially, it was Swimlane, but with multiple releases, now we have a product called Turbine, where we can do the same thing in a more advanced way with agentic AI and the use of AI/ML capabilities.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Government
6%
Financial Services Firm
15%
Outsourcing Company
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding prices for this solution.
What needs improvement with Cortex XSIAM?
The firewall side can make some improvements. I know the firewall on Cortex XSIAM is based on Windows. From what I have experienced so far, I have seen that the policies you can create are actually...
What needs improvement with Swimlane?
At the moment, I don't know what Swimlane could improve because it is quite good and personally it is one of the best tools.If I had to think of some minor aspects or details that could be optimize...
What is your primary use case for Swimlane?
The main use case for Swimlane in my organization is carrying out analysis of alerts coming from other sources and analyzing IPs, domains, URLs, and more observables.For example, we receive an aler...
What advice do you have for others considering Swimlane?
My advice to someone who is considering using Swimlane is that they try it before implementing it, and I would say that it is one of the leading tools currently. I gave this review a rating of 9.
 

Overview

 

Sample Customers

Information Not Available
LinkedIn, TransUnion, Citrix, Aetna, Perspecta
Find out what your peers are saying about Splunk, IBM, Wazuh and others in Security Information and Event Management (SIEM). Updated: August 2026.
908,858 professionals have used our research since 2012.