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CrossBrowserTesting vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (26th)
Katalon Studio
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Regression Testing Tools (2nd), API Testing Tools (4th), Test Automation Tools (2nd)
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Ramanagowda Hullur - PeerSpot reviewer
Senior Automation Engineer at Stryker
Recording limitations and remote access challenges have affected desktop application testing
Katalon Studio has proven effective in our deliverables, particularly in designing the framework where other tools typically require coding in client libraries such as Python or Java. With Katalon Studio, there is no such complexity, allowing us to organize projects modularly based on folder structures without needing to write separate code. The self-healing feature for web application automation and its built-in CI/CD ecosystem integration eliminates the need for external tools for pipeline setup. Katalon Studio excels in CI/CD integration, providing an inbuilt ecosystem without the need for external setup, and it features a postings structure along with keyword and library availability. Newcomers to the team can easily adapt to the setup or project structure, which contributes to its popularity, along with its low-code or no-code capability that allows for a comprehensive platform supporting web, mobile, API, and desktop automation. The self-healing mechanism for test cases autonomously identifies issues with locators and ensures they continue functioning, which is impressive, along with the robust object repository. Katalon Studio has significantly aided our team, especially when clients expect deliveries for CI/CD integration that requires automation test scripts to run on a daily schedule. The self-healing feature automatically identifies available locators for elements in the DOM, ensuring that test cases remain functional. Katalon Studio has positively impacted our organization by facilitating faster delivery when clients have urgent requirements. We can deliver quickly based on urgency due to the features Katalon Studio provides. This has led to significant reductions in time spent on framework configuration, designing, and training individuals who are unfamiliar with the tool, helping us save both time and costs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased the speed of our regression testing."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"I am able to continuously test my new releases across browser versions without issues."
"I have found CrossBrowserTesting to be scalable."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"It is good with iOS and Android."
"Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins."
"The most valuable features of Katalon Studio are its user-friendliness and the AI smart healing capabilities."
"This is a product that is well ahead of its immediate competition in features and functionality."
"One of the features that I like is Object Recognition. It worked very well, and it allowed me to create a dynamic expert based on my requirements."
"Smart Wait and XPath healing are valuable features."
"We are now performing automated testing in 15 minutes, which were previously taking a long time when doing it manually."
"This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation."
 

Cons

"Sometimes the testing is slow."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"This solution would benefit from faster testing and support for more devices."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"There should be more detailed training on CrossBrowserTesting."
"It would be helpful if they can integrate a feature for performance testing."
"It seems to lack a few requirements that a typical customer would want. Compared to other solutions, this product is lacking."
"The tool's maintenance is very difficult since they do not follow call by value or call by reference. Due to this, any change happening is not reflected throughout all the test cases. There are some issues with data parameterization as well."
"One aspect that can be improved is testing for desktop applications. I would like to see them support more technologies in this area."
"The product is comparatively slow."
"Katalon Studio sometimes restarts during automation, and as mentioned earlier, the app experiences lag, so those are the main areas that need improvement."
"Improvements are needed, particularly regarding desktop application recording and playback, which should be more flexible and not limited to relying solely on .exe files installed on the system."
"My recently-updated Katalon studio version hangs a lot and is not a stable version."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"SmartBear offers bundles of products that work together."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"The pricing is good. It is the market average."
"The tool's licensing costs are yearly."
"Price-wise, Katalon Studio is a costly product. Considering what the solution provides its users with, I can say that price-wise, Katalon Studio is an okay product."
"The product is expensive."
"The price is not high it's good."
"Katalon Studio is an expensive tool."
"Its pricing is quite reasonable. If you require their help in getting started, then there is a professional services fee on top of the product license cost."
"The approximate cost is around $8,000."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Educational Organization
9%
Performing Arts
9%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Katalon Studio?
Pricing felt reasonable for the features provided, especially considering the time saved during the automation setup and execution. From a user perspective, Katalon Studio offers good value, partic...
What needs improvement with Katalon Studio?
I feel nothing needs improvement for Katalon Studio, as it is already the best in the industry, providing the best enhancement for users. Katalon Studio is already top-notch with no need to improve.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about CrossBrowserTesting vs. Katalon Studio and other solutions. Updated: December 2025.
881,707 professionals have used our research since 2012.