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CrossBrowserTesting vs Katalon Studio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
Functional Testing Tools (27th)
Katalon Studio
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Regression Testing Tools (2nd), API Testing Tools (4th), Test Automation Tools (2nd)
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Ramanagowda Hullur - PeerSpot reviewer
Senior Automation Engineer at Stryker
Recording limitations and remote access challenges have affected desktop application testing
Katalon Studio has proven effective in our deliverables, particularly in designing the framework where other tools typically require coding in client libraries such as Python or Java. With Katalon Studio, there is no such complexity, allowing us to organize projects modularly based on folder structures without needing to write separate code. The self-healing feature for web application automation and its built-in CI/CD ecosystem integration eliminates the need for external tools for pipeline setup. Katalon Studio excels in CI/CD integration, providing an inbuilt ecosystem without the need for external setup, and it features a postings structure along with keyword and library availability. Newcomers to the team can easily adapt to the setup or project structure, which contributes to its popularity, along with its low-code or no-code capability that allows for a comprehensive platform supporting web, mobile, API, and desktop automation. The self-healing mechanism for test cases autonomously identifies issues with locators and ensures they continue functioning, which is impressive, along with the robust object repository. Katalon Studio has significantly aided our team, especially when clients expect deliveries for CI/CD integration that requires automation test scripts to run on a daily schedule. The self-healing feature automatically identifies available locators for elements in the DOM, ensuring that test cases remain functional. Katalon Studio has positively impacted our organization by facilitating faster delivery when clients have urgent requirements. We can deliver quickly based on urgency due to the features Katalon Studio provides. This has led to significant reductions in time spent on framework configuration, designing, and training individuals who are unfamiliar with the tool, helping us save both time and costs.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to choose from many devices is the best feature."
"Video recording of the script running in a cloud server."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"This solution helps lower the overhead cost associated with buying multiple devices."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The most valuable features of Katalon Studio are its user-friendliness and the AI smart healing capabilities."
"Our clients have requested by all types of testing, including mobile, desktop, and API testing and all of those are covered by Katalon. I find that very valuable, very complete."
"Katalon Studio has positively impacted our organization by facilitating faster delivery when clients have urgent requirements, allowing us to save both time and costs due to its features for rapid framework configuration, designing, and ease of use for new users."
"This solution is very user-friendly to learn and implement, and less technical knowledge is required to handle automation."
"Katalon Studio has positively impacted our organization by helping our team save a lot of time by automating repetitive testing, allowing us to test faster, find issues earlier, improve test accuracy, and reduce manual effort."
"Katalon Studio is easier to use compared to SmartBear TestComplete."
"I rate Katalon Studio's scalability a four out of five."
"Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins."
 

Cons

"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"This solution would benefit from faster testing and support for more devices."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"Sometimes the testing is slow."
"Elements of 'real' mobile/tablet testing could be sped up."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"While Katalon Studio helps speed up the initial automation, test maintenance becomes a real challenge as applications evolve, especially when UI changes are frequent."
"Katalon Studio could improve having visual testing, but I think they're launching that feature very soon. We would like to see an increase in the usage of AI."
"Currently, I'm the only one who can use it because I have a Mac. It is giving a hard time to my team members who are on Linux. My team members are using Linux, and Katalon doesn't support Linux very well. It keeps on crashing. It crashes and shuts down almost every time they save their work, so they are not able to use it. It should have good support for Linux. We don't know what the problem is. If the Katalon team can pick up this issue, it will be very helpful."
"My recently-updated Katalon studio version hangs a lot and is not a stable version."
"Katalon doesn't support testing of hybrid applications. It's a limitation."
"There could be many improvements, however, I have not noted them down at this moment."
"Katalon Studio should improve its usability, it still needs some improvement where users can easily use it to build their automation suite. It requires some initial work to set it up. There should be more keywords in the library to limit the coding requirements, this will allow a non-technical person easily start using it, which would be better."
"One improvement would be if it could support more programming languages such as JavaScript or Python. Right now, it is only on Groovy, which I think is not a too popular language."
 

Pricing and Cost Advice

"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The cost of Katalon Studio is expensive but it is less than some of the other solutions, such as Micro Focus UFT or SmartBear TestComplete. The cost is the main reason we are using Katalon Studio."
"Price-wise, Katalon Studio is a costly product. Considering what the solution provides its users with, I can say that price-wise, Katalon Studio is an okay product."
"We are using the free version of Katalon Studio at this point."
"Katalon Studio is an expensive tool."
"There is no cost for setup or licensing."
"The tool's licensing costs are yearly."
"The product is expensive."
"The prices are very high."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Performing Arts
9%
Government
8%
University
8%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise25
 

Questions from the Community

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What is your experience regarding pricing and costs for Katalon Studio?
Pricing felt reasonable for the features provided, especially considering the time saved during the automation setup and execution. From a user perspective, Katalon Studio offers good value, partic...
What needs improvement with Katalon Studio?
I feel nothing needs improvement for Katalon Studio, as it is already the best in the industry, providing the best enhancement for users. Katalon Studio is already top-notch with no need to improve.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
Find out what your peers are saying about CrossBrowserTesting vs. Katalon Studio and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.