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CrowdStrike Falcon Complete MDR vs Huntress Managed ITDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations value CrowdStrike Falcon Complete MDR for proactive breach prevention, ransomware defense, and enhanced security across diverse locations.
Sentiment score
4.9
Users experienced 20% returns and enhanced security from Huntress Managed ITDR, praising its value, effectiveness, and minimal maintenance.
I really value how Huntress does most of the heavy lifting and monitoring for the identities.
President / Cybersecurity Consultant at a tech company with 1-10 employees
You will not be able to beat Huntress Managed ITDR on pricing, and that is considering the capabilities Huntress Managed ITDR provides at their price level.
SOC Analyst L2 at a computer software company with 51-200 employees
In terms of a return on investment for our security posture, it's absolutely paying for itself to ensure that we are better secure compared to what we were without it.
Head of IT at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon Complete MDR offers excellent customer support but faces challenges with responsiveness and localization preferences.
Sentiment score
8.1
Huntress Managed ITDR delivers efficient 24/7 support for Microsoft identity threats with responsive, knowledgeable assistance and easy setup.
it could be quicker
General Manager at a computer software company with 10,001+ employees
The L1 engineer should be more technical to improve the support.
Assistant Director to ACIR at Board Of Revenue
They are quick to respond and help us explain why Huntress marked an identity in a certain way.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
They primarily handle ITDR communications through chat, they made an exception and provided a call for a critical situation to walk me through the remediation process.
Business Owner at Royal IT
They've been very responsive when we have had to use them.
Head of IT at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon Complete MDR is highly scalable, easily deploying across numerous endpoints, earning high satisfaction from large enterprises.
Sentiment score
7.8
Huntress Managed ITDR offers seamless scalability, easy integration with Microsoft, and efficient management for enterprises and MSSPs.
It is easy to scale with the support of CrowdStrike.
Technical Support Analyst at a computer software company with 51-200 employees
I can deploy a number of clients without impact as long as there are a sufficient number of licenses.
General Manager at a computer software company with 10,001+ employees
Once all objectives were met, the solution proved to be fully scalable.
Assistant Director to ACIR at Board Of Revenue
I've never had limitations on scaling or performance issues.
CTO at Accent Consulting
Huntress Managed ITDR is protecting about 120 users. In terms of the people that log into it, it's two or three IT admins, but we've got 120 licenses, so it's protecting 120 Microsoft accounts.
Head of IT at a tech services company with 51-200 employees
Whether there are ten users or three hundred, it attaches to the Microsoft tenant, making it effortless to scale.
Business Owner at Royal IT
 

Stability Issues

Sentiment score
8.4
CrowdStrike Falcon Complete MDR is praised for stability, reliability, minimal resource usage, and superior performance with high user satisfaction.
Sentiment score
9.2
Huntress Managed ITDR is highly stable, scoring perfect for reliability with seamless deployment and smooth, uninterrupted access.
The solution is stable, like Falcon, and does not cause any problems for the agent to work with minimal memory.
Technical Support Analyst at a computer software company with 51-200 employees
I find that it is very stable; however, there is always room for improvement.
General Manager at a computer software company with 10,001+ employees
I would rate the stability of Huntress Managed ITDR as a ten, as I have not really experienced any downtime, bugs, or glitches.
Security Administrator at Charles IT
In terms of stability, the solution is very stable, and the cloud platform itself is reliable.
President / Cybersecurity Consultant at a tech company with 1-10 employees
Once it is deployed, it updates automatically and takes care of itself.
SOC Analyst L2 at a computer software company with 51-200 employees
 

Room For Improvement

CrowdStrike Falcon Complete MDR seeks to improve user experience through AI integration, enhanced support, and streamlined performance and reporting.
Improvements needed in customization, user interface, compatibility, reporting, detection capabilities, and integration with HaloPSA and beyond Microsoft 365.
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts.
Assistant Director to ACIR at Board Of Revenue
Patch management in vulnerabilities needs improvement.
Technical Support Analyst at a computer software company with 51-200 employees
For UI/UX, it is good, but I think they should keep up with the times.
General Manager at a computer software company with 10,001+ employees
There's a confusing aspect with the escalation options; applying conditions to a specific identity is not immediately visible and requires using a three-dot menu.
Business Owner at Royal IT
It's a very simple and easy-to-use interface in terms of recommendations and feedback.
Head of IT at a tech services company with 51-200 employees
I still see many issues indicating that devices are not compliant due to policy conflicts, and it has been almost a month trying to figure out how to make all devices compliant.
Cybersecurity Admin at a pharma/biotech company with 201-500 employees
 

Setup Cost

CrowdStrike Falcon Complete offers flexible modular pricing per device, seen as competitive despite higher costs than some competitors.
Huntress Managed ITDR pricing is competitive and cost-effective, with reasonable licensing costs and comprehensive 24/7 security services.
From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
Assistant Director to ACIR at Board Of Revenue
Compared to other companies, Huntress keeps costs reasonable, offering 24/7 vigilance without price gouging.
Business Owner at Royal IT
I think it was two or three dollars a user a month.
Head of IT at a tech services company with 51-200 employees
The licensing cost, again, is a good price point that allows me to add it on to clients and it becomes a no-brainer for them to add it because the price of the service makes sense.
Director at Cloud4 Technology Limited
 

Valuable Features

CrowdStrike Falcon Complete MDR provides flexible, AI-driven endpoint protection with seamless third-party integration and rapid threat response.
Huntress Managed ITDR provides real-time threat detection, customizable alerts, and analytics for enhanced security, operational efficiency, and increased revenue.
We have achieved 100% success in detection with our clients and have no need for reclamation.
Technical Support Analyst at a computer software company with 51-200 employees
We are getting real-time response from CrowdStrike Falcon Complete MDR.
IT Manager at IFB Industries Ltd
I find CrowdStrike Falcon Complete MDR to be effective and stable, with minimal false positives.
General Manager at a computer software company with 10,001+ employees
It provides protection against M365 identity compromises, like admin account breaches.
Business Owner at Royal IT
The best features of the solution are the fact that there are real people behind it who watch the alerts and then escalate as required, and the fact that there is an immediate support team or SOC team behind it if we have any questions.
Head of IT at a tech services company with 51-200 employees
The best feature is the lack of false positives; when we receive an alert from Huntress Managed ITDR, the majority of the time they are true positives that are actionable, unlike some other tools which generate a lot of noise.
Security Administrator at Charles IT
 

Categories and Ranking

CrowdStrike Falcon Complete...
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
Managed Detection and Response (MDR) (2nd)
Huntress Managed ITDR
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
14
Ranking in other categories
Identity Threat Detection and Response (ITDR) (4th)
 

Mindshare comparison

CrowdStrike Falcon Complete MDR and Huntress Managed ITDR aren’t in the same category and serve different purposes. CrowdStrike Falcon Complete MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.0%, down 13.5% compared to last year.
Huntress Managed ITDR, on the other hand, focuses on Identity Threat Detection and Response (ITDR), holds 6.9% mindshare, up 1.9% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
SentinelOne Wayfinder Threat Detection and Response7.2%
Huntress Managed EDR5.6%
Other81.2%
Managed Detection and Response (MDR)
Identity Threat Detection and Response (ITDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed ITDR6.9%
CrowdStrike Falcon12.8%
Microsoft Defender for Identity9.7%
Other70.6%
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.
Jeremy Harlan - PeerSpot reviewer
SOC Analyst L2 at a computer software company with 51-200 employees
Managed detection has stopped account takeovers and has strengthened our incident response playbooks
Their threat analytics and process insights are exceptional. When Huntress Managed ITDR finds malware, a virus, or a phishing email, their analytics have improved significantly over time. I remember when they were not very detailed, but now they provide comprehensive information down to the specific type of dependency affected on a host machine. They show us exactly where all the infected files are located on the computer, which makes cleanup straightforward and invaluable. I know they partner with Microsoft, and if you have Huntress Managed ITDR and Microsoft Defender, it is truly near real-time as stated. That is a very accurate claim.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise32
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your experience regarding pricing and costs for Huntress Managed ITDR?
My experience with pricing, setup costs, and licensing has been pretty good; we got a good rate and continue to receive declining buy prices. We're generally kept up to date by the account managers...
What needs improvement with Huntress Managed ITDR?
When discussing the downsides of Huntress Managed ITDR, I think one of the advantages is that they've been adding features, including a feature for retroactive hunting for apps that might be deploy...
What is your primary use case for Huntress Managed ITDR?
Huntress Managed ITDR was to replace an existing solution, as we were using CrowdStrike previously, and the big one for us is to essentially manage suspicious and risky behavior with our user ident...
 

Also Known As

Falcon Complete
No data available
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about Huntress, CrowdStrike, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: April 2026.
892,611 professionals have used our research since 2012.